Ikeja, Lagos, Nigeria
A Floor Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper. What will I be doing? As a Floor Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A Floor Supervisor will also be required to assist the head housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards: Supervise Room Attendants Daily allocation of rooms and deep cleaning tasks to team members Manage guest requests, including VIP amenities and communicating them to the relevant team members Routine inspection of guest bedrooms to ensure they meet standards Achieve positive outcomes from guest queries in a timely and efficient manner Supervise all public areas of the hotel Carry out lost property procedures Report maintenance issues to Maintenance/Engineering Department Assist Head Housekeeper with training requirements Comply with hotel security, fire regulations and all health and safety legislation Assist other departments wherever necessary and maintain good working relationships What are we looking for? A Floor Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Committed to delivering a high level of customer service Experience in managing/supervising a team in a similar role Experience in the hotel/cleaning industry Good oral and written communication Previous experience in Hosting Service (Governance) High standards of cleanliness Good interpersonal skills Ability to work on their own or in teams It is advantageous in this position if you demonstrate the following capabilities and advantages: Ability to work in a team Excellent attention to detail Positive Attitude IT proficient Willingness to develop team members and self What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Corporate
Ikeja, Lagos, Nigeria
A Sous Chef will work closely with the Executive Chef to manage all aspects of the kitchen to deliver an excellent Guest and Member experience while managing food provisions, assisting with guest queries, and controlling costs. What will I be doing? A Sous Chef, will work closely with the Executive Chef to manage aspects of the kitchen to deliver an excellent Guest and Member experience. A Sous Chef will also be required to manage food provisions, assist with guest queries, and control costs. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage all aspects of the kitchen including operational, quality and administrative functions Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation Assist in positive outcomes from guest queries in a timely and efficient manner Ensure food stuffs are of a good quality and stored correctly Contribute to menu creation by responding and incorporating Guest feedback Ensure the consistent production of high quality food through all hotel food outlets Manage customer relations when necessary, in the absence of the Executive Chef Ensure resources support the business needs through the effective management of working rotations Support brand standards through the training and assessment of the Team Manage the kitchen brigade effectively to ensure a well-organized, motivated Team Control costs without compromising standards, improving gross profit margins and other departmental and financial targets Assist other departments wherever necessary and maintain good working relationships Comply with hotel security, fire regulations and all health and safety and food safety legislation Report maintenance, hygiene and hazard issues Be environmentally aware What are we looking for? A Sous Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Relevant qualifications for this role Excellent planning and organizing skills Ability multi-task and meet deadlines Strong supervisory skills A current, valid, and relevant trade qualification (proof may be required) A creative approach to the production of food Positive attitude Good communication skills Ability to work under pressure Ability to work on own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous kitchen experience in similar role Passion for producing high quality food Knowledge of current food trends Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Corporate
Cairo, Cairo Governorate, Egypt
A Laundry Helper Maid is responsible for ensuring that linen is available for all departments as requested to deliver an excellent Guest and Member experience while maintaining Linen Room cleanliness and taking receipt of stock. What will I be doing? As a Laundry Helper Maid, you are responsible for ensuring that linen is available for all departments as requested to deliver an excellent Guest and Member experience. A Laundry Helper Maid will also be required to maintain cleanliness of the linen room and take receipt of stock. Specifically, you will be responsible for performing the following tasks to the highest standards: Ensure Linen is available for all departments as requested Ensure quality controls are in place for all linen processes, rejecting any exceptions Maintain cleanliness of the Linen Room Carrying out stock takes as requested Ensure par stocks are maintained Take receipt of stock and ensure safe storage Manage customer service issues quickly and effectively Oversee the issuing of linen via a requisition system Ensure team members adhere to all Health and Safety Regulations Carry out any other reasonable task set by the hotel's management What are we looking for? A Laundry Helper Maid serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude Good communication skills Ability to work under pressure Ability to work on their own or in teams Flexibility to work late shifts Methodical and well organised It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous hotel or laundry experience What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Media Film Service
Cape Town, Western Cape, South Africa
Introduction Media Film Service is a film rental facility in South Africa, which leads the way in supplying products and services to the motion picture industry. Established in 2000, Media Film Service is a proudly South African company and has grown to become a leading provider of professional camera, lighting and grip equipment. With strong relationships with international suppliers we have grown our business to be internationally known and trusted. With facilities in Cape Town and Johannesburg we have accumulated many years of experience in supplying productions that shoot in Southern Africa. We service the industry from major feature films and TV dramas, to commercials and broadcast shows. Specification The receiving of all rental and procured equipment including consumable items from all suppliers and the return from jobs that were dispatched. Key Performance Areas: 1. Receiving of rental equipment and consumable items - Comparing items received into the warehouse with dispatched gear list(in the case of rental equipment returns) or orders with invoices and packaging lists(for items purchased). - Unloading deliveries from trucks. - Processing returns damaged, missing, incorrect or unsatisfactory items. - Cleaning all items. - Creating checklists for new or third-party utilization gear. 2. Q/C Check - Ensuring first line checks of the returned gears are done. - Organizing and storing received items in appropriate areas. 3. Collections - Collecting gear from sets. 4. Stock Take. - Participating in stock takes. 5. Working Environment - Keeping workplace clean and tidy. Requirements A relevant matric qualification. A minimum of 1 years experience in a simliar role.
Telesure Investment Holdings
Fourways, Gauteng, South Africa
Introduction 1Life is a dynamic and innovative insurance company, with a vision to transform the South African insurance industry into a customer-centric and service-oriented industry that is dedicated to equipping consumers with the financial knowledge and solutions to change their lives and the lives of their loved ones. At 1Life we believe in creating opportunities for a better life for our clients, our staff and our business partners, which is why Changing Lives has become the cornerstone of our business ethic. We are looking for a self-motivated candidate that is innovative, analytical, has good problem-solving skills and is results driven. The successful candidate will take ownership of 1Life's current and future life and wealth propositions including, technical marketing, product development of products and propositions, market research, formulating or restructuring opportunities on new or existing products to changing clients' needs and driving these opportunities with external and internal stakeholders. The Actuary contributes to the organisational goals by performing Statutory Valuations, Financial Reporting, Risk, Pricing, Product, Reinsurance, Management Information, and Regulatory Reporting as well as implementing the Stakeholder, Commercial and Financial strategy. Specification Assist the group complying with current health and Safety legislation and /or regulations with the objective of ensuring that all reasonable and proper measures are taken to protect the safety and health of all staff and visitors of Telesure Group Services; Compile and maintain all relevant occupational health and safety documentation and policies for the Telesure Group; Carry out inspection, Audits and identify unsafe acts, conditions and fire risks. By means of risk assessments and internal Audits for the Telesure Group; Establish budget proposals for the operation of the Occupation Health and Safety and Specific training Programs To increase health and Safety awareness at all levels within the Telesure Group; Investigate all accidents and the circumstances leading to them and compiling the necessary report and giving advice to prevent recurrence; Coordinate the training of personnel in areas of safety, including first aid, CPR, accident prevention and investigation, work place inspections and other matters related to implementing safety procedures ; Coordinate the emergency procedures Develop, review and update appropriate sections of the emergency procedures Manual Liaise with municipal and Local Emergency planners, fire departments regarding emergency procedures, communication and fire safety education. Implementing health and Safety management system and procedures and identify and implement improvements. Running and managing the training for the health and safety management system. Ensure routine health and safety activist and checks are carried out Oversee the preparation , maintenance and distribution of health and safety files Hosting events in line with the Health calendar in light of health at the work place Act as liaison with all related governmental bodies and regulating agencies; Submitting and managing the IOD process and well as submissions Administration of all Workmen's Compensation documentation and claiming processes in conjunction the human resources3. Requirements Essential: BSc Actuarial Science FASSA (Fellow of the Society of SA) Qualified actuary (Fellow of the actuarial society) Desirable: Any relevant management qualification: Degree / Diploma or relevant Leadership Development Programme Essential: At least 2 - 5 years post qualification work experience At least 5 years' experience in Life Insurance Valuations & Investments . At least 5 years' experience Life Insurance Pricing.
Milnerton, Western Cape, South Africa
Introduction The technician is responsible for servicing, testing and repairs of computer equipment. This could include PCs, Tablets, Notebooks, PSUs, UPSs, monitors, printers, cash registers and/or other related equipment and components depending on the requirements of the position. The technician also provides technical support to customers relevant to the specific area/discipline. Specification Complete optimum number of repairs per day according to the specific discipline. Keep to a minimum of 4 per day. Complete work within the turnaround time of less than two days. Maintain work rate at above 90% of SLA. Maintaining a rework rate of below 3%. Follow the correct test process for international brands. Log test results on the server. Accept repairs on Studio immediately after removing the item from the customer store. Follow up with clients awaiting feedback and update the notes on Studio. Update the client on the job progress. Return 100% of test stock to service stores within 2 days from receipt. Complete applicable forms, such as fault reports, daily. Communicate with clients in a friendly and professional manner as representative of Mustek. Maintain a professional image with the necessary attention to being clean and neatly dressed. Contributes to team effort by accomplishing related results as needed. Stay abreast of technological advancements pertaining to product range. Provide customer support, either via e-mail, telephonic or at the front desk. Make recommendations to direct superior in terms of growth, better customer service, etc. Clean work area once a week before closing off. Follow all quality and health & safety requirements and report any safety hazards or faulty equipment/facilities promptly. Requirements Matric CompTIA A+ N+ (Preferred) 2 years' experience as a technician Driver's license (Preferred) Diagnosing and repair all technical faults of particular discipline. Running diagnostic reports to confirm the quality of the repair and that the fault is resolved. Self-motivated Time Management Able to function under pressure Contribution to team success Quality awareness and customer focus Attention to detail Good knowledge of internal quality procedures Knowledge of ICT industry Product offering software and hardware technical knowledge Computer literacy especially in Microsoft applications skills Technical skills Problem solving skills (analytical) Good communication skills (verbal and written)
Telesure Investment Holdings
Fourways, Gauteng, South Africa
Introduction The Facilitator creates a conducive learning environment to encourage learning through interactive activities, thought provoking conversation and "real world" activities that encourage knowledge transfer, dot connect between the theory and the Telesure work place and open conversation and feedback. The Facilitator is responsible for the effective preparation, facilitation and post learning impact support related to internal learning programmes and its key learning objectives. Specification Maintain professional knowledge by reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Have a key understanding of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Effectively prepare for the face to face facilitation session, to ensure clear understanding of the overall programme learning outcomes. Facilitate the Face to face session ensuring the participants engage in all activities. Provide feedback based on participant's activity, ability to learn and understand the theory and ability to apply the learning in a workplace environment Develop and maintain productive working relationships with peers and seniors. Build relevant and appropriate relationships with the learners as well as managers. Use available business relevant information to drive the learning within the classroom. Requirements Essential: Grade 12 Assessor qualification Facilitation qualification Desirable: Relevant Training Certificate / Qualification e.g. ETDP Email to be sent to confirm requirements - Should there be a differentiator between Level 1 - 3? What is happening in the market
Fourways, Gauteng, South Africa
Introduction The Distribution Administrator contributes to the organisational goals by providing administrative support to the distribution team whilst effectively building and maintaining relationships with internal and external stakeholders. Specification Responsible for the vetting of all new brokers applications in terms of contractual and compliance regulations Vetting All New Private Facilities and Facilitating all processes regarding Private Facilities Responsible for populating standard contracts and letters to external partners and clients Maintain and store a centralized archive of all distribution related data, applications, communication, decisions, and documentation. Ensure effective service delivery to meet stakeholders needs within specified SLA's Effectively build and maintain relationships with both internal and external stakeholders Assist in setting up and maintaining administration processes Collating information for management reporting and analysis statistical purposes on a monthly basis Management of new applications, marketing material and recording of printing ratios, Effectively managing the channels complaints processes Overseeing and facilitating the retentions of policies - working hand in hand with the Retentions Team Populating of Weekly Dash board for the channel Managing New Business and processes - ensuring that risks are eliminated(including dealing with binder holders and the Verification Team Managing junior administrators with the following responsibilities :- Auditing of captured New business Weekly Brokers FSP code checks on the FSB website Weekly Agents codes checking on the FSB website Rep codes creation on POL360 system and scanning them Sending out Not Captured Reports to VOC/Account Managers Uploading of New business on POL360 and tracking of the not captured business Scanning and filling of Invoices on the system Scanning and filling of Broker Contracts Calling clients on regarding distressed policies Allocation and sorting out Marketing Material Processing of Invoices. Paying Weekly Broker commissions Build and maintain a Risk Management and monitoring process of new and existing Brokers Assisting in broker debt management Deliver on TCF principles in alignment with regulatory requirements Requirements Level of Education: Grade 12. 1 - 3 years relevant broker administration experience within a financial environment 1 -3 years related administration experience
Telesure Investment Holdings (TIH) (Short and Long Term Consumer Brands)
Fourways, Gauteng, South Africa
Introduction We are looking for Multilingual Service and Sales Insurance Agents in Gauteng and KZN. With a greater focus on our brands and how they deliver on their promises our customers, Telesure Investment Holdings role is more defined and more powerful, with our purpose, values and vision binding everyone together. Join one of South Africa's largest insurers and be #Unstoppable Specification We have the following opportunities available for Multilingual Customer Representatives (Service & Sales) Short Term, Long Term Insurance & Comparative Quotes (Talent Pipeline) in the following locations: Location: TIH HQ - Dainfern, Fourways: Sales: Fluency in Afrikaans, English and or Tswana or conversational Zulu with 1-2 years relevant experience Service: Fluency in Afrikaans, English and or Tswana or conversational Zulu with 1-2 years relevant experience Collections: Fluency in Afrikaans, English and or Tswana and conversational Zulu with 1-2 years relevant experience Lead Agents: Fluency in Afrikaans, English and or Tswana and conversational Zulu with 1 year experience in retail, sales, debt collection, customer service FSCA Required Qualifications: Completed RE5, full FAIS credits# is an essential requirement for all advice giving roles. Durban - Mt Edgecombe Sales Fluency in English, Zulu and or any other SA language with 1-2 years relevant experience Service: Fluency in Afrikaans, English and or Tswana or conversational Zulu with 1-2 years relevant experience Collections: Fluency English, Zulu and or any other SA language with 1-2 years relevant experience FSCA Required Qualifications: Completed RE5, full FAIS credits# is an essential requirement for all advice giving roles. Requirements Qualifications: Matric / Grade 12 or SAQA Accredited Equivalent* Sales & Collections: Completed RE5 with full FAIS credits# is an essential requirement for all advice giving roles. Disclaimer *SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. #Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.
Fourways, Gauteng, South Africa
Introduction IsoMetrix, a fast-growing South African company with international offices in North America and Australia, is a leading provider of software solutions for Governance, Risk and Compliance management and reporting. We are looking for Senior Infrastructure Support Consultant suitable qualifications and experience to join our IT department. The IsoMetrix DNA encompasses the following core values and behaviours: Own It! Do the right thing Embrace Ideas Win together Specification Main purpose of Job: Oversee and maintain IT infrastructure, IT Procurement and manage the IT support for internal departments and clients. Day to day responsibilities: Internal IT Oversee the maintenance of: oHosted Customer and Internal technology stack including: Server hardware. OS and application management and maintenance. Connectivity to and from the hosting facility. Risk mitigation including meeting backup and Disaster Recovery requirements. oMaintaining Vendor relationships including affiliated ISP's and hardware vendors. oAssisting with implementation and development of the IT strategy. oImplementation and development of Information Security Management System. Oversee and assist with user support. IT Procurement: oManage IT procurement oProvide input on IT budgets Added responsibilities (nice to have): Follow and Implement the Companies IT Strategy including the following:- Ensure we reach a high level of automation. Ensure all risks are identified and mitigated making use of the ISMS (Information security Management system) Stay up to date with Microsoft Partner requirements and Liaise with our Microsoft Account manager and build a good relationship Ensure Partner certification requirements are met and communicated to management. Assist with the Development and implementation of the general IT Hardware / Software strategy for the company. Experience with SharePoint Requirements Minimum education and experience: Matric 5 years experience as a Technical Infrastructure Consultant Relevant knowledge of: Azure Architecture and design. Automation and Scripting making use of PowerShell. Microsoft Windows Desktop Operating Systems. Microsoft Server 2008 to 2019. Microsoft SQL Server 2008 and above. Active Directory/LDAP and ADFS. Microsoft IIS 6 and above. TCP/IP networking, VPN and Firewalls management. Personal attributes: Strong communication skills High degree of professionalism Attention to detail High work ethic Problem solver and resolution orientated Team player Energetic and able to sustain high performance levels through difficult times