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Hilton Addis Ababa, Addis Ababa, Ethiopia
Dec 06, 2019
Full Time
A Food and Beverage Cashier will record and reconciles transactions for the Food and Beverage cashiers on a daily basis. What will I be doing? As Food and Beverage Cashier, you will record and reconciles transactions for the Food and Beverage cashiers on a daily basis. Specifically, you will be responsible for performing the following tasks to the highest standards: Record all takings from Food and Beverage cashiers envelopes on a daily basis Reconcile, investigate and correct any cash and credit card discrepancies Ensure all takings are handed to the General Cashier in a timely manner Complete all cashiering reports and any other duties to support business demand Produce daily cash and ledger reports Understand the food and beverage services being provided, including any promotions Manage customer or team member inquiries and complaints, promptly and completely Act in accordance with fire, health and safety regulations and follow the correct procedures when required Execute on tasks/requests as instructed by the Finance Manager and/or General Manager What are we looking for? A Food and Beverage Cashier serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience with accounting, finance, or cash management (cashier) Possesss strong organisational skills A good understanding of financial operating systems and procedures Ability to quickly learn food and beverage computer systems Ability to read and deliver reports Strong influencing, inter-personal and communication skills Excellent analytical skills It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous Accounts/Finance experience in a high volume department, preferably within a hotel environment Experience with the PeopleSoft system What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Hilton Addis Ababa, Addis Ababa, Ethiopia
Dec 06, 2019
Full Time
Job Summary As Director of Operations, you willbe responsible for the effective operational management of the hotel so as Headsof Operation Departments achieve and exceed their revenue and Guestsatisfaction targets. Encourage team spirit amongst staff with leadership andguidance. Communicate effectively both verbally and in writing to provide cleardirection to staff. Observes performance and encourages improvement. Usecreative management skills to solve problems. Ensure compliance with Hilton WorldwideBrand Standards Specifically, you will be responsible for performing the following tasksto the highest standards: Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations Work in conjunction with the General Manager to actively manage key property issues (including capital projects; customer service; refurbishment) Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals Provide effective leadership to the hotel Operation management team and team members to ensure targets are met and exceeded Respond to audits that are completed by the company to ensure continual Operational improvement is achieved Comply and exceed hotel and company Service Standards Ensure that costs are controlled throughout the operational departments and results are analyzed regularly to highlight problem areas and take appropriate action Manage and develop the Operational Heads of Department to ensure career progression and effective succession planning within the hotel and company Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction Hold regular briefings and communication meetings with the HOD team Listento and understand requests, issues and situations raised by hotel guests. Ensurethat all guest requests are replied to in a promptly manner towards internaland external customer needs. Ableto understand the needs and requirements of the customer as quick and asaccurate as possible and deliver the same. Beaware of the policies of Operations departments and how these impact theguests. Developvery good relationship with team, management, as well as in house guests. Ensure installations are in good condition. Secure an appropriate standard for clothing, hygiene, uniform, conduct and management of the personnel. Ensure efficient and smooth working sequences, in order to keep team members satisfied and secure that quality standards are achieved. Requirements Director of Operations servingHilton brands is always working on behalf of our Guests and working with otherTeam Members. To successfully fill this role, you must possesses the followingqualifications, attitude, behaviors, skills, and values that follow: A degree in Hotel Management or equivalent Strong commercial acumen, preferably with excellent experience in Food and Beverage or Rooms Management should have strong experience and exposure in a similar position Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Proven track record of strong leadership skills within African market environment Very good experience and exposure with the diplomatic circle Accountable and resilient Ability to work under pressure It would be advantageous inthis position for you to demonstrate the following capabilities anddistinctions: Knowledge of the hotel property management systems Previous experience in the same or similar role Very good interpersonal communication skill In addition to English working skill of additional language (ideally French, Spanish). Exposure working in a Unionized workforce Very good level of Maturity and analytical capacity What will it be like to work for Hilton? Hiltonis the leading global hospitality company, spanning the lodging sector fromluxurious full-service hotels and resorts to extended-stay suites andmid-priced hotels. For nearly a century, Hilton has offered business andleisure travelers the finest in accommodations, service, amenities and value.Hilton is dedicated to continuing its tradition of providing exceptional guestexperiences across its global brands . Our vision to fill the earthwith the light and warmth of hospitality unites us as a team to createremarkable hospitality experiences around the world every day. And, ouramazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Hilton Cape Town, Western Cape, South Africa
Dec 06, 2019
Full Time
A Learning & Development Officer with Hilton Hotels and Resorts is responsible identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives. What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected. If you understand the importance of upholding a brand's reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it's with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time. What will I be doing? As a Learning & Development Officer, you are responsible for identifying and providing training to internal customers to deliver an excellent staff experience. A Learning & Development Officer would also be required to assist departments in achieving training objectives. Specifically, you will be responsible for performing the following tasks to the highest standards: Provide quality training to internal customers Assist in coordinating and administering Vocational Qualification Adhere to in-house training plan Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Training Manager Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis Prepare, organise, administer and conduct in-house training courses ie. Recruitment and Selection, Discipline and Grievance Ensure new employees have received departmental and legal training Hold monthly Departmental meetings with trainers to ensure training needs are being covered Experience in Compiling and Uploading WSP's Understand compliance to EE and B-bee targets in relation to training What are we looking for? A Learning & Development Officer serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Previous experience in HR/training Positive attitude Good communication and people skills Committed to delivering a high level of customer service, both internally and externally Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure Ability to work on their own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Tertiary qualification within training or related field Knowledge of hospitality Knowledge of WSP's & EE Are there any Special Conditions Related to this Position? No What benefits will I receive? Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. Learn more now about Hilton Hotels & Resorts --- the global leader of hospitality. More than 500 locations and nearly 200,000 rooms across six continents Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest ooms Flagship brand of Hilton Worldwide with properties in more than 77 countries More than 70 world-class resorts and more nearly 200 full-service spas Harris Poll EquiTrend®, Brand of the Year - Full Service Hotel for 2010 and 2011 Number one global brand awareness in the hospitality industry Brand: Hilton Hotels & Resorts
Hilton Cairo, Cairo Governorate, Egypt
Dec 06, 2019
Full Time
An Assistant Food and Beverage Manager is responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. What will I be doing? As an Assistant Food and Beverage Manager, you will be responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. An Assistant Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards: Oversee operations of Food and Beverage outlets Maintain exceptional levels of customer service Recruit, manage, train, and develop the team Assist with annual and mid-year appraisals with team members under your responsibility Manage guest queries in a timely and efficient manner Work within budgeted guidelines Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures Develop menus with other members of Food and Beverage team Accountable for monthly stock takes Incentivise team members to maximize sales and revenue Deputise for the Food and Beverage manager in their absence Comply with hotel security, fire regulations and all health and safety legislation Assist other departments wherever necessary and maintain good working relationships What are we looking for? An Assistant Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous Food and Beverage Management or Supervisory experience Knowledge of Financial Systems Flexibility to respond to a range of work situations Committed to delivering high levels of customer service Positive attitude Good communication skills Flexibility to respond to a range of different work situations Excellent grooming standards It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Willingness to develop team members and self Degree in Relevant Area What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Unilever Kigali, Rwanda (State Level), Rwanda
Dec 06, 2019
Full Time
Position:TerritoryManager Location: Rwanda Terms: 6months contract Main Job Purpose Lead field sales representatives to deliver the sales objectives in the specified territory. He / She willdirectly responsible for both general trade and local modern trade channels. He/ She will also be responsible for End to end sales process in the territory. Job Summary Ensure ambitious target setting & monitorclosely for performance Coach the Field Sales force for Performance inrelation to the targets set and build a winning spirit within his/her team Lead the Field Sales Force by showing the example Ensure streamlined implementation of the customerstrategy at POS in order to further build market share Prepare and lead the Sales Team Meetings with focuson results vs. targets set. Together with the sales team, identify &implement actions for closing possible results gaps in the concerned POS whenthey occur. Define guidelines for coverage planning Follow up of field budgets versus incremental salesper rep Build excellent relationships with theregional/local responsible manager of the concerned Customers Gather and provide competitive information toheadquarters on a regular and continuous basis Ensure adequate management of sales resources duringillness/vacation Evaluate sales reps on personal performance andcontribution based on facts and observable data Key Requirements 2 to 3 years relevant field sales force experience Twoyears Brand Building experience is an advantage. Key Distributor management isessential Twoyears of Trade Category Management is an advantage
Ovations Technologies Fourways, Gauteng, South Africa
Dec 06, 2019
Permanent
Introduction Ovations is looking for a Head of Consulting Services. Candidate must live our values being Excellence, Execution, Masterful, Contribution and Commitment. Area responsibility includes Project and Change Management, System and Solution Architecture, Data Analysis and Designs, Test Automation. Incentives built into the salary structure. Specification Must have experience in managing a team of more than 20 consultants. Very good understanding of delivering innovative modern solutions leveraging best of breed techniques and technologies for Process Automation, Content Services, Data and Analytics and Financial Crime solutions. Agile and DevOps Software engineering principles is a key requirement. Experience in Financial services is an advantageous. Good Financial and People Management skills required. Requirements Minimum of 10 years relevant industry / service experience, of which at least 5 years in consulting / development / support solutions
Synergerp Johannesburg, Gauteng, South Africa
Dec 06, 2019
Permanent
Introduction SynergERP is looking for a strong Business Development Manager that is results driven and a self-starter - you must be able to work independently. We're looking for someone dynamic and passionate about learning new software solutions that enable upper mid-market companies achieve financial and operational excellence. It is important that you have experience in working with C-Level Decision Makers and can identify and understand a customer's problem and how to position a solution. You need to be confident and love getting in front of clients to generate new sales for the organisation and achieve allocated targets and activity related metrics. Specification Customer research and profiling Understand the SynergERP and software value proposition Identify clients that would be a vertical and target market fit Be able to sell a solution and not a product Build and maintain a pipeline - generate a minimum of 10 new appointments per month or however many required to achieve the prescribed SQO Maintain CRM and additional reporting requirements Generate new sales Schedule appointments with C-suite Decision Makers Overcome obstacles in reaching the C-suite Cold calling and leveraging off different mediums, including but not limited to LinkedIn, networking, attending conferences and events, securing referrals Build and maintain a pipeline - generate a minimum of 4 SQO per month (Self-Generated) Maintain CRM and additional reporting requirements Task and process management Follow the prescribed SynergERP sales methodology Manage internal and external stakeholders Present and articulate the value proposition Get buy-in from the client to adopt the sales methodology Co-ordinate internal & external stakeholders for successful product demonstrations Negotiating and closing Promote and emphasize the business case for change and ROI Pre-empt and manage objections Understand the clients buying and decision-making process and manage both internal and external expectations Obtain & asses pricing for reasonability and accuracy Prepare professional & detailed tailored proposals Continuous relationship building Become a trusted advisor to clients Know when to leverage off internal stakeholders Educate the client throughout the process Provide content, resources and tools required for the client to make an informed decision Maintain a good relationship with SynergERP's business partners Requirements •Degree in Business Management, Marketing or a similar field Experience in dealing with C-suite decision makers at large organisations Experience in solution selling Experience in presenting at all levels of a business Finance, ERP or software sales experience (preferred) At least 3 years' experience in upper mid-market sales Ability to work independently and self-motivated Meticulous, diligent and accountable •Client service orientated •Strong negotiation skills •Patient •Excellent communication skills (both written & verbal) •Strong administration and organisational skills •Passionate and proactive •Analytical skills •Sales skills •Organizational skills •Collaborative skills
Synerg300 Midrand, Gauteng, South Africa
Dec 06, 2019
Permanent
Introduction Provide a value-added service to clients through the implementation of the 300 People software. Improving the way in which the client uses technology and giving the client the necessary resources to manage their business to the best of their ability. Specification Continuous communication with the client: Ensure that services provided to the client meets their exact requirements as set out by the client, ensuring that the final output of providing a value-added service is achieved. Build and maintain sustainable client relationships with Sage 300 People clients Consult on all aspects with regards to the software implementation (scoping, guidelines, requirements, data handling, roll out and support) Be able to manage client's requirements and expectations Provide analytical and insightful recommendations to client and team Value-added training sessions: Provide internal training and support to clients regarding Sage 300 People product Providing the super users with changes in order for them to give their input to ensure that the new system can be used effectively by the client and that the new system enables the client to perform their day-to-day activities more effectively. Ensures that issues on the system are identified at an earlier stage of implementation, ensuring that the go-live system is in a more functional state. Providing guidance to other consultants: Support others in problem solving and provide support and advice to less experienced consultants in order to manage product implementations Work as part of a team, contributing and sharing best practices, knowledge, resources and ideas Requirements • Ability to work independently and self-motivated Ability to multi-task and prioritise Self-managed and self-motivated Basic understanding Payroll systems. Can apply cognitive learning quickly and effectively. Excellent admin skills (required for task list updating, booking of time and keeping up with Microsoft Teams messages) Ability to take in a lot of information at a rapid rate and converting the learning into long-term knowledge. Be able to work exceptionally fast and effective under high pressure environments Adaptability: be able to adapt through different projects, different clients and different working environments daily Client Service orientated Excellent Communication Skills (both written & verbal) Passionate and proactive Analytical Skills • Organisational Skills
SynergERP (Pty) Ltd Gauteng Area, Gauteng, South Africa
Dec 06, 2019
Permanent
Introduction Established in 1993, Synergy, which is a Sage Platinum Partner, has been implementing the Sage ERP range of enterprise resource planning software for more than two decades. Synerg300 is committed to delivering mid-market ERP solutions that work. We ensure customer satisfaction by offering the following services: Comprehensive needs analysis System design and configuration Implementation Software installation Training Custom development Support Specification The main duties of the Business Development Manager can be summarized as follows: 1.New Business Development 2.Client Retention 3.Business Development Planning 4.Management and Research Requirements Knowledge & Skills: Must be able to work independently Interpersonal Skills Client Service orientated Time Management Skills Reliable Excellent Communication Skills (both written & verbal) Strong administration and organisational skills Dynamic and Passionate Experience & Qualifications Experience in Business Development Management/ Sales
Africa Personnel Services (Pty) Ltd Windhoek, Khomas, Namibia
Dec 06, 2019
Permanent
Introduction We're looking for people dedicated to getting the job done and delivering not merely what our customers want, but doing it in ways that bring the Difference to life. The position is to maximize selling opportunities for Foods and managing all food costs, providing an exceptional customer experience, driving operational excellence and leading a motivated store foods team to ensure profitability. Specification Provide input into the Stores operating plan Ensure Foods sales growth in line with agreed budgets Lead and manage Foods team to deliver against the operating plan Maximise selling opportunities within the parameters of the Foods selling plan Influence catalog and volumes within a particular cluster Review and update customer profiles and communicate updates to the Head Office Manage Foods stock inventory systems Ensure shopkeeping disciplines are in place according to checklists Manage timeous replenishment of merchandise Ensure effective implementation of projects/initiatives Ensure risk is managed within Foods by completing risk audit documentation Manage store performance against the Foods scorecard, budgets, and business plans by effectively managing indicators and timeously reporting on them Minimise waste and control stock to prevent shrinkage Manage 3rd party businesses through service level agreements Ensure all Foods operational standards and controls are adhered to Manage Employee Relations processes in line with company policies and labour legislation Conduct performance and development discussions with team Participate in general store operational duties e.g. locking and opening of the store Requirements Commercial qualification e.g. Retail Business Management Diploma 5 years of relevant experience in the Customer service/Foods/Retail industry as a departmental manager Disciplinary procedures/numeracy and literacy Be available and flexible to work different shifts and across the store
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