49 jobs found in fourways

Introduction Provide support to the Financial Accountants and record and review financial transactions to ensure completeness, accuracy and timely submission of information used to support the business in their financial decision making and ensure statutory compliance. Specification Financial Accounting Support others by carrying out financial monitoring tasks. Check cash book batches and reconciliations to ensure that transactions are allocated accurately and submit timeously to the accountants on a weekly basis. Prepare monthly balance sheet and income statement journals, reconciliations and schedules and ensure that all supporting documentation is attached in the month end file for review by the Financial Accountant. Prepare VAT reconciliations for review by the Financial Accountant on a monthly basis. Management accounting and financial management Deliver standard operational or administrative processes, interpret instructions and make choices (from defined options) to get the job done. Check accounts payable and receivable batches on a daily basis to ensure that transactions are allocated accurately in terms of amounts, VAT, description and account. Control and review the age analysis of the accounts payable on a monthly basis to ensure that it is within the agreed terms and conditions of the suppliers agreements. Operational Compliance Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhere to mandatory procedures to ensure own work is undertaken to the required standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure. Data Collection & Analysis Extract relevant data from information provided by others, and input it into spreadsheets or standard formats. Customer Management Assist with general customer queries and difficult customers. Liaise with auditors, external business partners and internal customers on a daily basis to provide accurate information and respond and resolve enquiries to a satisfactory outcome. Data Management Record financial transactions on a daily basis into the applicable business systems to ensure the accuracy and completeness thereof. Improvement / Innovation Find new and innovative ways to provide a more efficient, responsive and speedy process to enhance the overall effectiveness of financial reporting and customer service. Requirements General Education Matric/Grade 12/ SAQA Accredited Equivalent (Essential); BCom degree in Accounting or similar - SAICA accredited university (Essential) General Experience 2 years experience in a similar role (Essential); Experience within the financial services industry (Advantageous) *SAQA Accredited Equivalent -It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. #Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) -As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified. Employment Equity The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

Introduction IsoMetrix, a fast-growing South African company with international offices in Atlanta, Australia and Canada is a leading provider of software solutions for Governance, Risk and Compliance management and reporting. The IsoMetrix DNA encompasses the following core values and behaviors: Own It! Do the right thing Embrace Ideas Win together Think Beyond Specification We are looking for a candidate with Software Support experience to join our Customer Services, team in an IT software development environment. To provide software support to live clients. Requirements Minimum qualification and experience: Grade 12 Minimum 5 years' experience in Software support An IT related qualification Software troubleshooting and replication of issues Mobile application support Exposure to QlikView and / or web based software Exposure to IsoMetrix and / or integrated risk management

Introduction Required experienced Solution Architect / Engineering Lead with Core Banking Experience Specification ?Responsibilities include shaping, implementing and leading delivery of strategic solutions ensuring that the customer stays on the leading edge of technology. ?Generate innovative approaches and solutions to complex issues. ? Design solutions that require creative investigations of alternative architectural solutions. ? Design architecture using new technologies in consultation with the patterns approval by Enterprise Architecture. ? Collaborate with the Architecture team to identify the right technologies to be used in the applications. ? Contribute across the technology stack, from database and DevOps infrastructure that supports continuous deployment. ? Demonstrate leadership in product quality, technical excellence and engineering practices. ? Provide guidance in Agile engineering practices and various software and web development technologies to rapidly develop creative and efficient solutions that enhance client's customer, business partners and employee experience. ? Follow the role-model best practice engineering processes and Agile behaviour. ? Encourage team members to craft clear user stories, design tests for prototypes and solutions, and continuously deliver product enhancements. ? Liaise with other teams within and outside client digital unit to identify common deliverables and dependencies. ? Collaborate with various technical and architecture teams across the enterprise. ? Influence peers and technical staff within the team and collaborate with internal customers and work teams across departments. ? Collaborate closely with product owners and team members to identify and socialise product and delivery risks. ? Work closely with the technical lead/infrastructure teams from the organisation to ensure solution complies with organisational standards and policies. ? Balance strategic vision and strategy with the team to enable the execution of scalable and sophisticated solutions to solve common business needs. ? Act as the principal designer for the products. ? Design Architecture diagrams that will help the team and integration partners to understand the solution and vision. ? Adhere to the relevant Governance processes. ? Collaborate with Enterprise Architecture to propose changes to Principles, Standards and Reference Architectures Requirements Key Responsibilities (3-5): (Day to day duties) 1. Collaborate with the Architecture team to identify the right technologies to be used in the applications. 2. Give guidance in Agile engineering practices and various software and web development technologies to rapidly develop creative and efficient solutions that enhance client's customer, business partners and employee experience 3. Collaborate closely with product owners and team members to identify and socialise product and delivery risks 4. Work closely with the technical lead/infrastructure teams from the organisation to ensure solution complies with organisational standards and policies 5. Design Architecture diagrams that will help the team and integration partners to understand the solution and vision. Qualification/s (NQF level / Diploma / Degree) consultant to insert from the job description & confirmed with client: Essential (required minimum): ? Bachelor's degree or equivalent combination of education and work experience in development and design (Application, Infrastructure, etc.). ? Bachelor Degree in either Information Systems, Informatics or Computer Science or Engineering (or equivalent work experience). ? Information Technology Architect Certification (ITAC) (Open Group). ? TOGAF Foundation Training. ? TOGAF / Zachman Certification. Experience from the job description: Minimum required experience (essential disqualifier - relevant industry experience): ? Experience with being technical responsibility for the development, implementation and testing of at least one major application. ? Shows evidence of strong analytical ability and attention to detail. ? Appreciates the importance of commercial constraints. ? Expert knowledge of all stages of systems development, from specification to implementation. ? Demonstrates a wide and detailed IS knowledge coupled with thorough knowledge of the workings of own ? Organise the organisations IS plans and policies and some awareness of comparable organisations. ? Experience in modern API platform design. ? Experience in modern security practices. ? Experience partitioning large systems into subsystems and components that can be handled by a single ? Engineer or team of engineers. ? Experience working in an Agile development environment. Nedbank Recruiting Nedbank Group Limited Internal Use Only ? Good understanding of the organisation's business strategy, business practices, and competitive ? Environment. ? Has a good mix of Technical Skills, Business Acumen, and a strong desire to support the customer. ? In-depth understanding of the specific domain and pertinent technologies ? Knowledge of Architecture methodologies (ToGAF, Gartner) in relation to software intensive systems. ? Knowledge of Information System Design. ? Knowledge of Solutions Architecture. ? Proven ability to roll out phased solutions. ? Understanding of computer server architectures, including peripheral interfaces and multi-processor designs

Introduction The Remuneration and Benefits Specialist purpose is to support, implement and administer the remuneration and benefits policies and processes within TIH. Conduct research in areas regarding remuneration and benefits in order to predict market trends and make recommendations to enhance the company's EVP in support of the overall business strategy. Assess employee's needs and feedback to support the development of tailored solutions to attract, retain and motivate high performance individuals. Specification Remuneration and Benefits Program Design Contribute to the design and delivery of employee salary structures and benefit programs; deliver elements of the technical design; provide financial, market, and legal analysis and insights; draft internal management proposals and reports. Participate in market leading industry surveys, provide analysis and feedback to support the design of remuneration structures and benefit programs. Differentiate reward design to invest in the segments of workforce that contribute the most value. Annual Pay and Benefits Review Support the planning and delivery of the annual review; provide relevant payroll and market data analyses and insights; develop and deliver employee communications and management briefings; prepare line-management decision-making tools. Information and Business Advice Provide specialist guidance on the interpretation and application of policies and procedures, resolving queries and issues and referring very complex or contentious issues to others. Act as a subject matter expert in advising HR and management on the correct interpretation and application of all remuneration and benefit policies, procedures and practices. Prepare and conduct necessary training with internal stakeholders in respect of TIH's Total Reward offering. Document Preparation Prepare moderately complex documents using a variety of computer applications such as Microsoft Office. Also responsible for gathering and summarizing data for reports. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Translate information into business-focused solutions or opportunities, as appropriate. Data Collection & Analysis Conduct research using primary data sources and select information needed for the analysis of key themes and trends. Incentive Program Design Support the design and delivery of employee recognition programs; provide relevant financial, operational, and business performance analyses and insights; draft internal management reports. Support the design of variable pay programs; provide relevant financial, operational, and business performance analyses and insights Job Evaluation Contribute to the design and delivery of job analysis and job evaluation methods and processes; facilitate job evaluation programs and/or evaluate jobs, taking appropriate action to ensure consistency of standards. Requirements Education Bachelors Degree in HR or Finance (Essential) SARA Global Remuneration Practitioner (GRP) Certification (Essential) SARA Professional Membership (Advantageous) Experience 3 - 5 years remuneration and benefits experience. Experience in Financial Services beneficial. *SAQA Accredited Equivalent -It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. #Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) -As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified. Employment Equity The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognizes, appreciates and values diversity & inclusion.

Introduction We have a great opportunity for an Afrikaans Sales Consultant position, who will contribute to the organisational goals by achieving sales through effective contact management whilst maintaining high quality standards and ensuring long term relationships with the Virseker Customers. Specification Effectively manage contacts from start to finish with customers, regardless of the data distribution channel. Contribute to the achievement of organisational objectives through understanding and delivering the required individual targets (e.g. achieving talk time targets, sales targets etc.). Deliver efficient customer service levels through effective call management. Achieve operational requirements and service delivery through effective time and attendance management. Connect, develop rapport, form relationships and ensure positive customer experiences at all times. Understand the customers' unique profile, identifying a relevant course of action based on customer needs and undertake an appropriate course of action ensuring customer satisfaction. Responsible for individual actions and the delivery of high quality standards. Deliver the Telesure Service Way through personal effort and through others. Deliver on Treating Customers Fairly principles in alignment with regulatory requirements Record a semi-formal 3-minute video (make sure you are audible and make it fun) answering the following: An introduction to 'You' and why you would choose join TIH as a Sales Consultant? What two accomplishments are you most proud of in your personal and professional life, and why? Our internal corporate brand refers to the word Unstoppable. What does this word mean to you in the context of joining TIH and what makes you Unstoppable? Send this via WhatsApp to +27 66 342 7722 and or via WeTransfer to TIHTrailblazersGrad@tihsa.co.za. Requirements Qualifications: Matric / Grade 12 or SAQA Accredited Equivalent* Fluency in Afrikaans with 1-2 years relevant experience Sales Consultant: Completed RE5 with full FAIS credits# is an essential requirement for all advice giving roles. Disclaimer *SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. #Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified. Employment Equity The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

Introduction Metrix, a fast-growing South African company with international offices in North America and Australia, is a leading provider of software solutions for Governance, Risk and Compliance management and reporting. We are looking for a candidate with Software Support experience to join our Customer Services, team in an IT software development environment. The Metrix DNA encompasses the following core values and behaviours: Own It! Do the right thing Embrace Ideas Win together Think Beyond Specification Main purpose of Job: Provide software support to live clients. Primary responsibilities: Logging of support calls via internal system Call classification Replication of issues Customer fixes and liaison Monitoring Support Dashboard and escalating issues as they arise Process and system improvement in conjunction with Team Lead, Customer Services Manager and Account Managers. Mobile application support Requirements Minimum qualification and experience: Grade 12 Minimum 5 years' experience in Software support Experience / training that would be an advantage: An IT related qualification. Exposure to QlikView and / or web based software. •Exposure to IsoMetrix and / or integrated risk management.

Introduction We are looking for Multilingual Service and Sales Insurance Agents in Gauteng and KZN. With a greater focus on our brands and how they deliver on their promises our customers, Telesure Investment Holdings role is more defined and more powerful, with our purpose, values and vision binding everyone together. Join one of South Africa's largest insurers and be #Unstoppable Specification We have the following opportunities available for Multilingual Customer Representatives (Service & Sales) Short Term, Long Term Insurance & Comparative Quotes (Talent Pipeline) in the following locations: Location: TIH HQ - Dainfern, Fourways: Sales: Fluency in Afrikaans, English and or Tswana or conversational Zulu with 1-2 years relevant experience Service: Fluency in Afrikaans, English and or Tswana or conversational Zulu with 1-2 years relevant experience Collections: Fluency in Afrikaans, English and or Tswana and conversational Zulu with 1-2 years relevant experience Lead Agents: Fluency in Afrikaans, English and or Tswana and conversational Zulu with 1 year experience in retail, sales, debt collection, customer service FSCA Required Qualifications: Completed RE5, full FAIS credits# is an essential requirement for all advice giving roles. Durban - Mt Edgecombe Sales Fluency in English, Zulu and or any other SA language with 1-2 years relevant experience Service: Fluency in Afrikaans, English and or Tswana or conversational Zulu with 1-2 years relevant experience Collections: Fluency English, Zulu and or any other SA language with 1-2 years relevant experience FSCA Required Qualifications: Completed RE5, full FAIS credits# is an essential requirement for all advice giving roles. As part of your application you are required to complete the following Video interview / recording: Record a semi-formal 3-minute video (make sure you are audible and make it fun) answering the following: An introduction to 'You' and why you would choose join TIH as a Multilingual Customer Representatives - Sales / Service Insurance at TIH? Please indicate the role that is best suited for your based on experience or preference - Service & or Sales in Short Term or Long Term Insurance or Comparative Quotes. What two accomplishments are you most proud of in your personal and professional life, and why? Our internal corporate brand refers to the word Unstoppable. What does this word mean to you in the context of joining TIH and what makes you Unstoppable? Send this via WhatsApp to +27 66 342 7722 and or via WeTransfer to TIHTrailblazersGrad@tihsa.co.za. You are still required to apply for the respective job here on this portal and upload / update your CV, attach your transcripts / qualifications Matric - Essential for all roles and Tertiary if required for the role and a copy of your ID. Requirements Qualifications: Matric / Grade 12 or SAQA Accredited Equivalent* Sales & Collections: Completed RE5 with full FAIS credits# is an essential requirement for all advice giving roles. Disclaimer *SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. #Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified. Employment Equity The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

Introduction Metrix Software Solutions, a fast-growing South African company with international offices in North America and Australia, is a leading provider of the IsoMetrix software for Governance, Risk and Compliance management and reporting. The IsoMetrix DNA encompasses the following core values and behaviours: Own It! Do the right thing Embrace Ideas Win together Think Beyond Specification We are looking for a Trainer with suitable qualifications and experience to join our dynamic and passionate team in an IT development environment. Main purpose of job: Presentation of induction and IsoMetrix training to clients and employees. Requirements Minimum education / training: IT related degree / Trainer qualification and/or equivalent experience. At least 3 years' software training experience or 3 years' experience with the IsoMetrix software. Required skills / experience: Impressive communication, presentation, and interpersonal skills. Solid knowledge of the latest corporate training techniques. Excellent time management and organizational skills. Excellent administrative skills Experience / training that would be an advantage: GRC/HSE related experience Experience with Video Editing software. Understanding of governance, risk management or compliance industries. Digital curriculum design and development experience. Working with LMS systems. Ability to speak French and / or Spanish. Additional requirements: Own transport for local travel. A valid passport.

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Requirements: Keen cyclist OR 94.7 in less than 3 hours Previous sales experience an advantage Excellent customer service skills Good knowledge and skills of bicycles and technical apparel Energy and self-motivation Sales ability/persuasiveness Tenacity Ability to work in a team Good verbal communication Requirements Sales generation Customer care General housekeeping Matric

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Sales generation Customer care Merchandising and housekeeping Requirements Low handicap golfer OR PGA Qualification Previous sales experience an advantage Customer Service Orientation Energy and Self-motivation Sales Ability/Persuasiveness Tenacity Teamwork Verbal Communication

Introduction The Claims Processing Consultant in Auto&General will contribute to the organisational goals by processing already-captured claims efficiently and accurately through drawing on the relevant criteria to ensure standardisation across the organisation to enable decision making on a claim. Specification Use appropriate tools (ITC, supplier contract and/or negotiation) to accurately cost applicable claims on a day to day basis. Make decisions according to established criteria to ensure standardisation across the organisation by accurately administrating and underwriting claims. Remain up to date current and new product knowledge to enable effective decision making. Ensure claims are finalised within the set parameters (turnaround time, terms and conditions applied accurately). Ensure regular feedback to services department and other stakeholders, as determined by the company and/or customer requirements to ensure customer receives appropriate feedback from the services department. Deliver the Telesure Service Way through personal effort and through others Deliver on Treating Customers Fairly principles in alignment with regulatory requirements Requirements Education: Matric / Grade 12/ SAQA Accredited Equivalent* Financial Sector Conduct Authority (FSCA) competency requirements**: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) Desirable: Matric / Grade 12/ SAQA Accredited Equivalent* with University Entrance (NQF4) Degree/Diploma related to Financial Industry* Experience: Essential: 1 to 3 years Claims Experience At least 2-3 years' experience in a Customer Service environment Desirable: Claims Experience Call Centre Experience 1 to 3 years Claims experience Disclaimer: *SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. #Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verifi

Introduction IsoMetrix, a fast-growing South African company with international offices in the USA, Australia and Canada is a leading provider of software solutions for Governance, Risk and Compliance management and reporting. The IsoMetrix DNA encompasses the following core values and behaviours: Own It! Do the right thing Embrace Ideas Win together Think Beyond Specification The successful candidate will manage software project implementations on schedule and within budget whilst delivering a quality IsoMetrix system to clients. D The Project Manager will ensure delivery of reference sites for the business. Requirements Minimum qualification and experience: Bachelor's Degree. Certification in Project Management. Knowledge of Software Development Cycle and UML Valid Passport and drivers licence. Must be willing to travel. Experience / training that would be an advantage: JIRA, Confluence experience and knowledge of IsoMetrix Software. Business Analyst qualification and experience. Governance, Risk and Compliance subject matter knowledge

Introduction The Commercial/ Business Insurance Sales Consultant to the organisational goals by achieving sales through effective contact management whilst maintaining high quality standards and ensuring long term relationships with customers Specification Effectively manage contacts from start to finish with customers, regardless of the data distribution channel. Contribute to the achievement of organisational objectives through understanding and delivering the required individual targets (e.g. achieving talk time targets, sales targets etc.) Deliver efficient customer service levels through effective call management. Achieve operational requirements and service delivery through effective time and attendance management. Connect, develop rapport, form relationships and ensure positive customer experiences at all times. Understand the customers' unique profile, identifying a relevant course of action based on customer needs and undertake an appropriate course of action ensuring customer satisfaction. Responsible for individual actions and the delivery of high quality standards. Deliver the Telesure Service Way through personal effort and through others. Deliver on Treating Customers Fairly principles in alignment with regulatory requirements Requirements Knowledge and Experience Requirements Level of Education: Essential: Grade 12 (Standard 10) The appropriate FAIS accreditation. Experience Desirable: At least 1- 2 years sales experience, preferably in the, Commercial/ Business, insurance industry. Knowledge of Essential: Business/ Commercial or Short term, Insurance experience is essential. Skills: Computer literacy. Good Communication skills (verbal and written). Interpersonal skills. Financial Sector Conduct Authority (FSCA) competency requirements**: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) Disclaimer *SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. #Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.

Introduction The Commercial/ Business Insurance Broker Sales Consultant to the organisational goals by achieving sales through effective contact management whilst maintaining high quality standards and ensuring long term relationships with customers Specification Effectively manage contacts from start to finish with customers, regardless of the data distribution channel. Contribute to the achievement of organisational objectives through understanding and delivering the required individual targets (e.g. achieving talk time targets, sales targets etc.) Deliver efficient customer service levels through effective call management. Achieve operational requirements and service delivery through effective time and attendance management. Connect, develop rapport, form relationships and ensure positive customer experiences at all times. Understand the customers' unique profile, identifying a relevant course of action based on customer needs and undertake an appropriate course of action ensuring customer satisfaction. Responsible for individual actions and the delivery of high quality standards. Deliver the Telesure Service Way through personal effort and through others. Deliver on Treating Customers Fairly principles in alignment with regulatory requirements Requirements Knowledge and Experience Requirements Level of Education: Essential: Grade 12 (Standard 10) The appropriate FAIS accreditation. Experience Desirable: At least 1- 2 years sales experience, preferably in the, Commercial/ Business, insurance industry. Knowledge of Essential: Business/ Commercial or Short term, Insurance experience is essential. Skills: Computer literacy. Good Communication skills (verbal and written). Interpersonal skills. Financial Sector Conduct Authority (FSCA) competency requirements**: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) Disclaimer *SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. #Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.

Introduction The Commercial/ Business Insurance Broker Sales Consultant to the organisational goals by achieving sales through effective contact management whilst maintaining high quality standards and ensuring long term relationships with customers Specification Effectively manage contacts from start to finish with customers, regardless of the data distribution channel. Contribute to the achievement of organisational objectives through understanding and delivering the required individual targets (e.g. achieving talk time targets, sales targets etc.) Deliver efficient customer service levels through effective call management. Achieve operational requirements and service delivery through effective time and attendance management. Connect, develop rapport, form relationships and ensure positive customer experiences at all times. Understand the customers' unique profile, identifying a relevant course of action based on customer needs and undertake an appropriate course of action ensuring customer satisfaction. Responsible for individual actions and the delivery of high quality standards. Deliver the Telesure Service Way through personal effort and through others. Deliver on Treating Customers Fairly principles in alignment with regulatory requirements Requirements Knowledge and Experience Requirements Level of Education: Essential: Grade 12 (Standard 10) The appropriate FAIS accreditation. Experience Desirable: At least 1- 2 years sales experience, preferably in the, Commercial/ Business, insurance industry. Knowledge of Essential: Business/ Commercial or Short term, Insurance experience is essential. Skills: Computer literacy. Good Communication skills (verbal and written). Interpersonal skills. Financial Sector Conduct Authority (FSCA) competency requirements**: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) Disclaimer *SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. #Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.

Introduction IsoMetrix is a fast-growing, international software company playing a leading role in software solutions for Governance, Risk and Compliance. The Metrix DNA encompasses the following core values and behaviours: Own It! Do the right thing Embrace Ideas Win together Think Beyond Specification We are looking for an experienced Data Protection Officer (DPO) to meet our obligations under the European Union (EU) General Data Protection Regulation (GDPR) as well as other similar laws such as POPI. The successful DPO will monitor compliance and data practices internally to ensure the business and its functions comply with the applicable requirements under the GDPR. The DPO will be responsible for staff training, data protection impact assessments, and internal audits. The DPO will also serve as the primary contact for supervisory authorities and individuals whose data is processed by the organisation. Requirements Minimum qualification and experience: Law degree from an accredited law school is a requirement. Hold at least one Data Protection and/or Privacy certification. Experience / training that would be an advantage: 5 years PQE experience required. Experience in South African and/or EU data privacy laws. 5 years' experience within a compliance, legal, audit and/or risk function, with recent experience in privacy compliance. Experience in developing policy and compliance training. Strong knowledge of EU data privacy and data protection regulation, and a good understanding of other major privacy frameworks and evolving legislation worldwide. Sufficient knowledge of information technology and data management systems required. Well-developed and professional interpersonal skills; ability to interact effectively with people at all organisational levels of the firm. Ability to work unsupervised, exercise leadership, and influence change. Good writing and presentation skills. Ability to use independent judgment and discretion when making majority of decisions. Detail-oriented approach needed to recommend and implement strategic improvements on a range of data privacy and data protection issues. Ability to handle confidential and sensitive information with the appropriate discretion. Knowledge of PC applications, including MS Office. Additional Requirements: Some international travel will be required. The statements contained in this position description are not necessarily all-inclusive; additional duties may be assigned and requirements may vary from time to time

Introduction The Campaign Management Specialist contributes to the organisational goals by managing the optimal use of data and contacts for the relevant sales business channels. They are responsible for tracking, influencing, solutioning and escalating any factors that might affect sales performance. Specification Accountability for campaign strategies in order to drive monthly business objectives oModelling of data oProxy modelling to establish campaign feasibility oDesign data strategies across all channels (ATL, BTL) oEffectively managing the campaign management system oDefine output targets based on available resources against expected waterfall to yield optimal results oAssess commercial viability of campaigns (sales P-factors) oOperationalise and fore-cast performance taking into account attrition, absenteeism, public holidays, down time, prioritisation of data oMonitor and review performance of campaign. oReporting on campaign and business performance. Advise, influence and liaise with actuarial team, WFM team, account managers, team managers on campaign management information, strategy, trends analysis, and best business practise. Data segmentation, modelling, categorisation and management of data flows so that best results are achieved. Development execution and management of contact strategy to improve overall contactability. Develop strategic and tactical win back strategies in order to contribute to the overall profilitibility of the organisation. Deliver the Telesure Service Way through personal effort and through others. Deliver on TCF principles in alignment with regulatory requirements. Requirements Essential: Grade 12 (Standard 10) with University Entrance (NQF4) At least 3-5 years' experience in Direct Marketing Campaign Management Desirable: A relevant 3 year Business related degree / diploma in Business Management and/or Marketing Short Term Industry experience At least 2 years staff management experience Experience of dealing with external stakeholders e.g. agencies Knowledge of: Campaign Management and Execution Direct Marketing principles across various Direct Marketing channels Project Management / Account Management Database Management Report Writing Skills: Communication (Verbal and Written) Time Management Intrapersonal Skills (Build rapport, Assertiveness etc.) Strong Analytical Thinker Conflict Management PC Literacy (Strong MS Office Proficiency) Problem Solving Attention to Detail *SAQA Accredited Equivalent -It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. #Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) -As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.Employment Equity The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

Introduction The Sales Manager contributes to the organisational goals by managing and coaching Sales Consultants to achieve business goals Specification Operational / Technical / Financial Results: Ensure that business leads are maximised in order to achieve and exceed business targets Leadership Results: Ensure the effective development of Sales Consultants to retain talent for Sales and Telesure Ensure effective skills development of Sales Consultants through appropriate product knowledge and sales skills training Customer Results: Ensure client retention through the effective handling and follow through of client queries Management Results: Ensure call management through effective consultant availability Relationship Results: Effectively build, maintain and manage relationships with service providers and clients Requirements Level of Education: Essential: Grade 12 (Standard 10) with University Entrance (NQF4) Desirable: Certificate of Proficiency (COP) Experience: 3 years work experience: call centre supervision general warranty sales experience Knowledge of: Administration and Sales System FAIS Act Product knowledge Company policies and procedures Skills: Interviewing Training (incl. facilitation) Sales People management Time management PC literacy: AS400, MS Word, Excel, PowerPoint *SAQA Accredited Equivalent -It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. #Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) -As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.Employment Equity The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

Introduction The Business Insurance Customer Care Consultant: Outbound contributes to the organization's goals by servicing & retaining customers/brokers through handling all inbound, outbound & email requests. These customer/broker requests are related to policy amendments, enquiries, complaints, policy reviews and cancellation requests. In contribution to the Business Insurance and Telesure strategy, the role will strategically contribute to retention of customers, improved customer service and effective management of policies, thereby improving premium collection and overall profitability. Specification To always strive to deliver service that aims to achieve first contact resolution across multi- channels (E.g. Voice, e-mails, web etc.) Respond professionally to client queries, requests & complaints within agreed timeframes. Effective retention of customers across all channels and brands. Apply or provide competitor comparisons where necessary relative to the cancellation reason and customer needs in order to provide options to customers. Apply appropriate save tools and discount strategy based on the customer portfolio. Apply the save process to ensure that maximum retention efforts are applied when attempting to save a policy. Increase customer/broker satisfaction through positive interaction, focused on making it easy to fulfil customer/broker needs by living the TSW behaviours Ensuring appropriate ownership of the customer retention value chain by providing a professional quality service Providing sales through service by cross selling and up-selling appropriate products, benefits or sections to the customer Provide appropriate, timeous solutions to client problems and queries or escalate where necessary to ensure customer satisfaction and retention. Engage in effective brand reputation management aligned to specific customer concerns in order to limit brand damage and integrity. Continuously strive to maintain and enhance product and system knowledge, living up to the customer service expectation. Adherence to agreed house rules for the team and environment aligned to key performance and quality standards at all times. Build and maintain relationships with colleagues, customers, brokers and service providers Adhere to all required risk and compliance requirements as stipulated for the role. Adhere to all business rules and processes; system access and management regulations on an on-going basis Deliver the Telesure Service Way through personal effort and through others. Deliver on Treating Customers Fairly principles in alignment with regulatory requirements Requirements Essential: Matric / Grade 12/ SAQA Accredited Equivalent Financial Sector Conduct Authority (FSCA) competency requirements, FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA Experience Essential: 3 years' experience in a Customer Service / Retention / Sales position in Insurance Industry Experience in the Business / Commercial Insurance industry Experience in Upsell / Cross Sell campaigns Desirable: Retention Experience •Knowledge of Professional Liability products

Introduction Ovations is seeking an exceptional candidate to play a lead role in the design and development of a cloud-based enterprise product suite utilising the very best techniques and technologies that cloud services has to offer. You will be instrumental in leading the journey and guiding the other team members to achieving the same goals. This journey will span multiple releases over a few years. You will be given creative license to surpass the norms and help build a standout product by international standards. Specification Experience in: 1. Development Leadership. 2. Responsible for a team of 10 - 15 developers. 3. Need to be familiar with the Agile way of working. 4.Will be working in the Digital channels web, Apps, Call Centre. 5.Understand the Agile methodology, where the squads are made up of Full Stack Developers, environment is ever changing and deployments happen every 3 months. 6.Work with uncertainty and design around the client. 7.Team consists of a product Owner, UX&CX person, Frontend and Backend Developers, Testers, Dev Ops and BA/BPE. 8.Familiar with JIRA. 9.Need to be able to interact with Offshore developers and different time zones. 10.Architecture exposure. Requirements Technology Stack: 1..Net or .net Core 2.Container tech 3.Cloud tech 4.Angular, Android Development Experience: 1. Bachelor's degree or equivalent combination of education and work experience in development and design (Application, Infrastructure, etc.). 2. Bachelor Degree in either Information Systems, Informatics or Computer Science or Engineering (or equivalent work experience). 3. Information Technology Architect Certification (ITAC) (Open Group). 4. TOGAF Foundation Training. 5. TOGAF / Zachman Certification.

Introduction Cycle Lab is part of the MoreCorp group, which owns the largest cycling retail stores in the southern hemisphere. Do you want to be a part of the fastest growing cycling businesses in South Africa? Come and work for us! The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. MoreGolf is deeply committed to the growth of the game by providing affordable, accessible platforms and are involved in all levels of golf development. The management team of MoreGolf has been a pioneer in the South African golf market since the mid '70's and founded The Pro Shop, Momentum World of Golf, Momentum Golf Village, playmoregolf with Momentum, Momentum Gary Player Golf Experience and Momentum lastminutegolf. MoreCycle came into being in 2014 when MoreCorp identified cycling as a significant growth category and acquired Cycle Lab; South Africa's largest cycling retail chain. This acquisition enables us to create a holistic solution for South African cyclists through large-scale, speciality format stores (supported by smaller convenience stores in smaller towns) together with the SuperCycling Club, PWC Bike Park, Cycle Lab Bike Skills Powered by Momentum, and FitTrack training programs. We are currently looking for a General Manager for the Boksburg Cycle Lab store. Specification Responsibilities: Meeting store budgets Maintaining and improving customer service levels Merchandising Marketing and business development Staff development, motivation and management General administration Safety and security Stock management Requirements Requirements: At least 3-5 years' experience as a senior retail store manager Excellent leadership and people management skills Merchant mentality Cycling experience beneficial We offer: A fun, friendly and sporty work environment Competitive salary Medical aid Pension fund Annual bonus A LOT OF TRAINING Constant employee coaching and development Study loans and bursaries Close to Gautrain bus route Coffee shop in-store Free gym at Momentum World of Golf (incl. spouse) Staff discount in-store (incl. spouse) Staff clothing accounts Free SuperCycling Club membership (incl. spouse) Free PlayMoreGolf membership (incl. spouse) Free Momentum World of Golf membership (incl. spouse) Learn more here: www.cyclelab.com / www.morecorp.co.za

Introduction The Team Lead: Sales contributes to the organisations strategy through driving effective individual, team development and leadership, in order to ensure customer and company objectives are achieved by operationalising strategic and tactical initiatives through innovation. Specification Implement, drive and monitor group strategy and operational efficiency through team members and systems to achieve group targets and results (Sales targets, SQA, Adherence, Absenteeism, Sales Ratios, Campaign Management (contact-ability, reinstatement ratios and successful collections), Email response times, etc Ensure consistent customer satisfaction by coaching, monitoring and measuring in order to achieve customer results within a team. Effectively lead, manage and align the team through the agreed methodologies and frameworks. Leading, coaching, recruiting, staff retention, development, performance management, empowerment etc.) in order to achieve organisational goals and objectives. Build and maintain effective relationships (internal and/or external) through networking and connecting. Investigate and explore innovative methods in which to lead, optimise and develop team and business through people, systems and processes. Responsible for all aspects of staff resourcing, succession planning, management and development ensuring the right people are in place to support service delivery, achieving production and performance targets at all times. Deliver and drive the Telesure Service Way through personal effort and through others. Requirements Requirements: Must have Matric RE/ FAIS qualification Desirable: Diploma in Sales/Marketing Management Experience: 3 years experience Managing a team of Sales Consultants Experience working in AS400 is advantageous Insurance Call Centre experience is essential

Introduction Our insurance client is undertaking a Cloud transformation journey and we are looking for seasoned Solutions Architects with experience on the Microsoft Cloud stack to join us as we help our client build and deploy applications on the cloud while transitioning some of it's legacy applications. If you like working with the latest technologies and are not scared of a challenge then we would like to talk to you. Specification The incumbent must be able: Solution Architecture Skills: - Lead the development of solution architectures in specific business, infrastructure or functional areas. - Ensure that appropriate tools and methods are available, understood and employed in architecture development. - Within a change programme, lead the preparation of technical plans and, in liaison with business assurance and project staff, ensures that appropriate technical resources are made available. - Provide advice on technical aspects of solution development and integration (including requests for changes, deviations from specifications, etc.) and ensures that relevant technical strategies, policies, standards and practices (including security) are applied correctly. Analysis Skills: - Take responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisation change. - Select, adopt and adapt appropriate business analysis methods, tools and techniques; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches. - Collaborate with stakeholders at all levels, in the conduct of investigations for strategy studies, business requirements specifications and feasibility studies. - Prepare business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks. Requirements Experience in design and deploying solutions for the cloud Azure Solutions Architect Certification

Introduction Ovations client requires the service of a Digital Technologist to play a technical lead role in the solutioning and delivery of disruptive cloud client-driven Fintech solutions. Specification Job Responsibilities ? Architect, design, implement and drive next generation system cloud architectures and automation solutions within our clients Digital Disruption Stream. ? Act as a technical liaison between clients, product owners, security specialists, full stack developers and support engineers; ? Ensure that the digital solution's functional and non-functional requirements are appropriately managed, and the application supports the agreed product vision and high level capabilities. ? Provide technical leadership, project guidance, and business development in various emerging technology areas i.e. (IoT, Cloud, AI, Robotics, Block chain etc..) ? Prototype new Emerging Technologies in order to complement new platform adoption recommendations within the Digital Disruption Stream. ? Advise business on how to quickly translate potential opportunities into executable technology solutions utilizing existing Fintech and / or cloud enabled platforms; ? Serve as a change management evangelist providing thought leadership to teams within the organization on new innovative ways of working in order to further streamline the current execution lifecyle. ? Act as a customer champion, continuously advocating for a superior customer experience though out the product lifecycle Requirements Essential Qualifications - NQF Level ? Advanced Diplomas/National 1st Degrees Minimum Experience Level ? 6 to 8 years line management ? 10 years IT Industry experience ? Experience in using cloud technologies in solving problems, namely Amazon Web Services, Azure, Google Cloud etc... ? Demonstrating a proficiency across a number of diverse technologies. I.E. Java, Python, .NET, Ruby, Perl, etc. ? Demonstrating a proficiency across a number of diverse technologies. I.E. Java, Python, .NET, Ruby, Perl, etc. ? Demonstrating an understanding of clustered application containerization technologies, i.e. Docker Swarm, Kubernetes. ? Discuss where you have incorporated a custom or off the shelf analytics engine (Google Analytics, Omniture) into a greater solution to gather customer insights. ? Demonstrating an understanding of Dev-Ops and has experience with one or more tools within a continuous digital delivery lifecycle. These can include Jenkins, CircleCI, Bamboo, Buddybuild, Testflight, HockeyApp etc... ? Maintain awareness of opportunities provided by new technology to address challenges or to enable new ways of working. Technical / Professional Knowledge ? Budgeting ? Business administration and management ? Change management ? Client service management ? Communication Strategies ? Diversity management ? Employee training/development ? Financial Accounting Principles ? Governance, Risk and Controls ? Principles of project management ? Relevant regulatory knowledge ? Stakeholder management ? Strategic planning ? Talent management ? Workforce planning ? Business writing skills ? Management information and reporting principles, tools and mechanisms ? System Development Life cycle(SDLC) ? ITIL ? IT Architecture ? General Communication Skills ? Joint application development ? Organisational structure ? Influencing ? IT Assets management processes

Introduction Ovations Technologies requires the services of a Senior IT OPS Specialist/Manager to manage a team of technical subject matter experts and team leaders in support of stated objectives. To deliver frontline team results through cloud software. Specification Achieve client satisfaction objectives in support of strengthened business cloud IT collaboration. Build sound professional relationships by understanding and consistently meeting client needs in support of improved delivery capabilities. Build sounds relationships with team, manager, peers. Deliver results in support of increased delivery capacity. Support increased delivery capacity. Ensure proper financing of the function. Manage and control budget for cost centre. Provide a flexible, low cost cloud IT operating platform. Circumvent penalties imposed by third party agencies. Ensure self and team improve efficiency and productivity month on month in line with departmental strategic plans. Ensure transformational targets are met. Contribute to team effectiveness by participating in the recruitment and selection of senior staff. Contribute to a culture of transformation by participating in the culture building initiatives, business strategy, and CSI. Stay abreast of developments in field of expertise, ensuring personal and professional growth. Understand and embrace the clients vision and values, leading by example. Ensure issues raised in culture survey are addressed and results are improved. Deliver a worldclass service by ensuring a client centric culture. Achieve operational excellence and support the implementation of business optimisation improvement. Add value to the business by encouraging team to generate innovative ideas and by sharing knowledge. Improve team efficiency and effectiveness year on year. Achieve business performance targets within required risk and compliance parameters. Support improved delivery capacity and capabilities. Ensure the effective and efficient implementation and operation of area in support of standardised delivery processes. Improve service delivery in support of strengthened business cloud IT collaboration. Meet all agreed risk and compliance targets. Manage performance of staff by implementing performance agreements and ensuring a clear vision. Mentor and coach staff on identified performance gaps. Create environment of teamwork, keeping staff informed and encouraging participation in decision making processes and by motivating staff to perform and contribute to the success of the business. Identify talent pool through conducting career conversations and utilising the talent grid principles and developing talent retention programmes. Manage the onboarding process of new employees. Requirements Essential Qualifications - NQF Level: Matric / Grade 12 / National Senior Certificate Preferred Qualification: Role Relevant Tertiary Qualification Type of Exposure: Client and Relationship Results Developed and Implemented Communications Strategy Improved Human Resources Business Processes Improved processes and culture Managed Transformation & Innovation Managed Management and Process Results Managed Relationships • Managed Self and Team • Managed budget • Managed stakeholder relationships Minimum Experience Level: • 8 years IT Operations Experience • 5-7 years Cloud relevant experience Technical / Professional Knowledge: • Organisational systems • Principles of project management • Relevant regulatory knowledge • Service level agreements • Staff resource planning • Business writing skills • Management information and reporting principles, tools and mechanisms • Relevant system knowledge • Client Service Management • Daily Operations task planning

Introduction As part of Ovations Digital Transformation journey with our clients we are looking for strong Process Engineers to join our team and help us deliver value to our clients. Specification Job Specification: Conduct process modelling activities for significant change programmes and across multiple business functions. Lead and plan business process improvement activities to analyse business processes; identify alternative solutions, assess feasibility, and recommend solutions which exploit new technologies and automation. Plan own modelling activities, selecting appropriate techniques and the correct level of detail for meeting assigned objectives. Facilitate stakeholder workshops and obtaining sign off on Process Models that have been completed. Obtains input from and communicate modelling results to senior managers for sign off. Prepare business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks. Requirements Job Requirements: A Bachelor's Degree in Information Systems or Computer Science or Industrial engineering Expert level skills in Process Modelling techniques (EPC and BPMn) Expert level skills in Visio and Aris Knowledge of Regulatory Compliance processes and relevant legislation •Basic Knowledge and understanding of Robotics Process Automation concepts and tools

Introduction An exciting and challenging career opportunity is currently available in the Hippo division within the Sales discipline. The Sales Consultant contributes to the organisational goals by converting leads to policies in a professional manner, with a view to retaining clients and ensuring satisfaction. Specification Key accountability areas included in the domain of this position, are: 1.Operational / Technical / Financial Results: Growing client base of the company by achieving agreed closing ratios Achieving quality targets in compliance with relevant quality procedures (SQA) Extending correct premiums and cover to clients by capturing information according to quality standards 2.Personal Competence Results: Ensure effective updating of own knowledge (systems, processes etc) 3.Innovation Results: Contribute to optimising work practices and procedures 4.Relationship Results: Effectively build and maintain relationships with colleagues, service providers and clients 5.Customer Results: Provide an efficient and quality service to client on contact valuing client retention Provide detailed, comprehensive and accurate information so that clients can make informed decisions about present and possible risk Requirements The successful incumbent for the above position will have the following profile: Essential: Standard 10 / Grade 12 FAIS Compliant 1 - 2 years telephonic sales experience (proven track record) Excellent verbal and written communication skills PC literacy required

Introduction The account manager role will create, build and maintain profitable and strategic relationships with key account customers through excellent service to customers. To ensure customer satisfaction, maintain long term relationships, recognise opportunities and maximising sales. Ovations provides comprehensive business improvement solutions to customers, ranging from consulting offerings in the areas of Business Process Management, Enterprise Content Management, Case Management, Architecture and System Integration. Specification ?Actively identify and pursue potential business, in the business areas defined by our Value Propositions in identified existing accounts. ?Define, develop and manage relationships with key individuals in all accounts as above and ensure that the relationships with these contacts are maintained at all levels. ?Ensure that sales and margin targets set for the account manager are achieved on both an individual and team basis. ?Develop and implement account strategies that deliver on the objectives. ?Subscribe to and actively contribute information relating to the sales and prospecting activities in support of the management information system in the organisation. ?Through continuous participation in product updates, product, sales and business training and personal research ensure that skills and knowledge stays up to date. ?Perform marketing co-ordination functions. ?Coordinating, communicating and integrating of business plans. ?Ensure the retention of current markets and customers. ?Develop sales strategies to feed into budget planning. ?Implement appropriate sales programmes. ?Ensure that revenue targets are achieved. ?Develop strategies to identify and explore new business. ?Develop strategies to identify, explore and close new business. ?Take responsibility for the compiling of proposals, delivery to customer and to explain the details of the proposal to customer. ?Present the history and customer requirements in the customer kick-off meeting. ?Schedule sales activities. ?Maintain sales activity records and prepare sales reports. ?Ensure customer service satisfaction and good client relationships. ?Monitor and report on sales activities and follow up for management. ?Updating the sales forecasting (minimum of twice a week). ?Ensure probabilities on deals are managed accurately and are correct. ?Develop a plan (Account Plan) for each and every customer of a strategic nature. ?Adhere to all company processes. Requirements ?Proven track record in sales within the ICT sector. ?Understanding of sales metrics and methodologies. ?IT knowledge with specific exposure where solutions selling was done. ?Well-developed transformational leadership skills. ?Highly developed people management skills. ?Highly developed financial management skills. ?Planning and organising skills. ?Customer relations management skills. ?Communication and written skills. ?Developed analytical skills. ?Developed strategic sales skills. ?Results orientated. ?Problem solving skills. ?Good Presentation skills. ?Motivation for Sales. ?At least 1 years working experience in the ICT environment. ?BSc Degree ?CSE Degree

Introduction Ovations is seeking an intermediate BPM developer with a minimum of 5 years of experience in the relevant industry. Specification Minimum Technical Competencies: -Must have worked with IBM Process Designer -Must be able to develop BPD's -Experience with Soap Webservices (SOAP/HTTP) -Exposing and consuming web services -Experience with REST Services (JSON/HTTP) -Experience with Webservice security -Working knowledge of Toolkits and Process Apps -Must have worked with IBM Process Centre -Must have worked with IBM DB2 -Experience with database integration and SQL, able to write complex queries -Very strong BPM UI development skills including JavaScript/dojo/jQuery (both coach views and heritage coaches) -Development experience in IBM BPM 7.x/8.x for at least 5 years -Working knowledge of Performance Data Warehouse -Working knowledge of IBM BPM Rest-UI -Working knowledge of IBM Process Portal -Administration experience with both offline and online deployments -Exposing and consuming web services. -Process Migration Requirements Intermediate Developer role (Min 5 years experience): Advantageous Skills -Worked with IBM Integration Designer -BPEL Development -Long-Running and short running processes -Mediations -Websphere Adapters -Websphere Process Server.

Introduction Required experienced Solution Architect / Engineering Lead with Core Banking Experience Specification ?Responsibilities include shaping, implementing and leading delivery of strategic solutions ensuring that the customer stays on the leading edge of technology. ?Generate innovative approaches and solutions to complex issues. ? Design solutions that require creative investigations of alternative architectural solutions. ? Design architecture using new technologies in consultation with the patterns approval by Enterprise Architecture. ? Collaborate with the Architecture team to identify the right technologies to be used in the applications. ? Contribute across the technology stack, from database and DevOps infrastructure that supports continuous deployment. ? Demonstrate leadership in product quality, technical excellence and engineering practices. ? Provide guidance in Agile engineering practices and various software and web development technologies to rapidly develop creative and efficient solutions that enhance client's customer, business partners and employee experience. ? Follow the role-model best practice engineering processes and Agile behaviour. ? Encourage team members to craft clear user stories, design tests for prototypes and solutions, and continuously deliver product enhancements. ? Liaise with other teams within and outside client digital unit to identify common deliverables and dependencies. ? Collaborate with various technical and architecture teams across the enterprise. ? Influence peers and technical staff within the team and collaborate with internal customers and work teams across departments. ? Collaborate closely with product owners and team members to identify and socialise product and delivery risks. ? Work closely with the technical lead/infrastructure teams from the organisation to ensure solution complies with organisational standards and policies. ? Balance strategic vision and strategy with the team to enable the execution of scalable and sophisticated solutions to solve common business needs. ? Act as the principal designer for the products. ? Design Architecture diagrams that will help the team and integration partners to understand the solution and vision. ? Adhere to the relevant Governance processes. ? Collaborate with Enterprise Architecture to propose changes to Principles, Standards and Reference Architectures Requirements Key Responsibilities (3-5): (Day to day duties) 1. Collaborate with the Architecture team to identify the right technologies to be used in the applications. 2. Give guidance in Agile engineering practices and various software and web development technologies to rapidly develop creative and efficient solutions that enhance client's customer, business partners and employee experience 3. Collaborate closely with product owners and team members to identify and socialise product and delivery risks 4. Work closely with the technical lead/infrastructure teams from the organisation to ensure solution complies with organisational standards and policies 5. Design Architecture diagrams that will help the team and integration partners to understand the solution and vision. Qualification/s (NQF level / Diploma / Degree) consultant to insert from the job description & confirmed with client: Essential (required minimum): ? Bachelor's degree or equivalent combination of education and work experience in development and design (Application, Infrastructure, etc.). ? Bachelor Degree in either Information Systems, Informatics or Computer Science or Engineering (or equivalent work experience). ? Information Technology Architect Certification (ITAC) (Open Group). ? TOGAF Foundation Training. ? TOGAF / Zachman Certification. Experience from the job description: Minimum required experience (essential disqualifier - relevant industry experience): ? Experience with being technical responsibility for the development, implementation and testing of at least one major application. ? Shows evidence of strong analytical ability and attention to detail. ? Appreciates the importance of commercial constraints. ? Expert knowledge of all stages of systems development, from specification to implementation. ? Demonstrates a wide and detailed IS knowledge coupled with thorough knowledge of the workings of own ? Organise the organisations IS plans and policies and some awareness of comparable organisations. ? Experience in modern API platform design. ? Experience in modern security practices. ? Experience partitioning large systems into subsystems and components that can be handled by a single ? Engineer or team of engineers. ? Experience working in an Agile development environment. Nedbank Recruiting Nedbank Group Limited Internal Use Only ? Good understanding of the organisation's business strategy, business practices, and competitive ? Environment. ? Has a good mix of Technical Skills, Business Acumen, and a strong desire to support the customer. ? In-depth understanding of the specific domain and pertinent technologies ? Knowledge of Architecture methodologies (ToGAF, Gartner) in relation to software intensive systems. ? Knowledge of Information System Design. ? Knowledge of Solutions Architecture. ? Proven ability to roll out phased solutions. ? Understanding of computer server architectures, including peripheral interfaces and multi-processor designs

Introduction This position is responsible for analysis, design, development, implementation and support of Enterprise Service Bus (ESB) applications for internal and external company use. Specification Conduct system and data analysis to understand impact on various technical domains. Develop data integration and workflow designs in line with architectural vision and governance to implement system integration requirements. Ensure integration layer architecture aligns with business functional and non-functional requirements. Ensure that quality services and software are delivered in alignment with standards and in accordance with a pre-defined requirements and/or technical designs. To take responsibility for the effort estimation, execution and documentation of services and software. Adhere to testing lifecycle best practices including performance, Integration, user acceptance and regression testing. Promote new services and software through the standard release management lifecycle. Accountable for on-site and post implementation support and maintenance. Contribute to architectural strategies and align to best practice approaches. To provide technical mentorship to team members as and when required. Deliver the Telesure Service Way through personal effort and through others. Deliver on Treating Customers Fairly principles in alignment with regulatory requirements Requirements Minimum Requirements Level of Education: Essential: Grade 12 (Standard 10) with University Entrance (NQF4) Desirable: A recognized software development certification / degree / diploma Industry certifications 3 years industry experience as a Java EE software developer, including exposure to: Skills: C#, SQL, WCF, HTML, CSS Knowledge of the following: Azure Cloud Computing, Web API, JSON, XML, oAuth, Facebook and Twitter General communication skills Familiarity with Agile software development methodologies, e.g. Scrum Ideal Requirements In addition to the minimum requirements: Experience with Apiary, Swagger or RAML Experience with SOAPXML web services, including WSDL Familiarity with Unified Modeling Language (UML) Experience in an ESB product; Mule ESB, WebMethods, IBM Integration Broker, etc. Experience using continuous integration tools such as Hudson, or Jenkins Experience in the Short Term Insurance Industry Bonus requirements In addition to the ideal requirements: Exposure to the .NET platform Disclaimers: SAQA Accredited Equivalent* - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. Financial Sector Conduct Authority (FSCA)# competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified. Employment Equity The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion. Applicants who have not received any correspondence from us within two weeks from the closing date can consider themselves unsuccessful.

Introduction This position has the responsibility of facilitating and participating in the ongoing development of Auto & Generals Service Quality Assurance program and team, in support of the QA Manager. The incumbent will be actively involved in the day to day management of the business units' goals and objectives and the efficient monitoring of internal and external customer facing agents. The position will ensure the timely and accurate dissemination of information relating to results and feedback to the business being mindful of any associated performance trends and training requirements. Specification Participation in the ongoing development, implementation and maintenance of our service quality assurance program and guidelines in partnership with key stakeholders Ongoing development, coaching and calibration of service quality consultants and senior consultants ensuring alignment to the company values and capabilities Highly effective working relationships with key stakeholders (internal & external) Manage adherence to internal and external Service Level Agreements Monthly activity reporting including trends analysis to key stakeholders Facilitation of training presentations and trainee feedback (internal and external) Remain up to date with industry specific acts and codes as well as company policy and procedures; ensuring alignment of our quality program as required Requirements Matric or SAQA Accredited Equivalent 2 years experience in Managing a team of Quality Assurers in a Telecoms/Insurance company Previous experience in the assessment of staff including providing feedback.

Introduction Metrix, a fast-growing South African company with international offices in North America and Australia, is a leading provider of software solutions for Governance, Risk and Compliance management and reporting. We are looking for a candidate with Software Support experience to join our Customer Services, team in an IT software development environment. The Metrix DNA encompasses the following core values and behaviours: Own It! Do the right thing Embrace Ideas Win together Think Beyond Specification Main purpose of Job: Provide software support to live clients. Primary responsibilities: Logging of support calls via internal system Call classification Replication of issues Customer fixes and liaison Monitoring Support Dashboard and escalating issues as they arise Process and system improvement in conjunction with Team Lead, Customer Services Manager and Account Managers. Mobile application support Requirements Minimum qualification and experience: Grade 12 Minimum 5 years' experience in Software support Experience / training that would be an advantage: An IT related qualification. Exposure to QlikView and / or web based software. •Exposure to IsoMetrix and / or integrated risk management.

Introduction We have a great opportunity for an Afrikaans Sales Consultant position, who will contribute to the organisational goals by achieving sales through effective contact management whilst maintaining high quality standards and ensuring long term relationships with the Virseker Customers. Specification Effectively manage contacts from start to finish with customers, regardless of the data distribution channel. Contribute to the achievement of organisational objectives through understanding and delivering the required individual targets (e.g. achieving talk time targets, sales targets etc.). Deliver efficient customer service levels through effective call management. Achieve operational requirements and service delivery through effective time and attendance management. Connect, develop rapport, form relationships and ensure positive customer experiences at all times. Understand the customers' unique profile, identifying a relevant course of action based on customer needs and undertake an appropriate course of action ensuring customer satisfaction. Responsible for individual actions and the delivery of high quality standards. Deliver the Telesure Service Way through personal effort and through others. Deliver on Treating Customers Fairly principles in alignment with regulatory requirements Record a semi-formal 3-minute video (make sure you are audible and make it fun) answering the following: An introduction to 'You' and why you would choose join TIH as a Sales Consultant? What two accomplishments are you most proud of in your personal and professional life, and why? Our internal corporate brand refers to the word Unstoppable. What does this word mean to you in the context of joining TIH and what makes you Unstoppable? Send this via WhatsApp to +27 66 342 7722 and or via WeTransfer to TIHTrailblazersGrad@tihsa.co.za. Requirements Qualifications: Matric / Grade 12 or SAQA Accredited Equivalent* Fluency in Afrikaans with 1-2 years relevant experience Sales Consultant: Completed RE5 with full FAIS credits# is an essential requirement for all advice giving roles. Disclaimer *SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. #Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified. Employment Equity The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification PRIMARY PURPOSE OF THE JOB Undertake a leadership role in front-of-house operations managing the activities of Sales Consultants. Create an environment which delivers superior customer service through excellence in customer engagement, identification of customer needs, wants and desires, providing correct product solutions, technical knowledge and selling skills, easy to shop environment. RESPONSIBILITY Set monthly and weekly budgets for Sales Consultants Customer Service Ensure the company purpose (making friends & helping them cycle more often) is fully understood and lived by all team members in daily activities Deliver a superior customer service experience to all customers Achieves a Data Integrity score in line with Chain standards as set from time to time. Overall responsibility for the merchandising standards in store. Ensure all promotions are properly executed in accordance with the marketing briefs. Provide feedback on performance on no less than a weekly basis giving guidance on areas for improvement and complimenting areas of strength. Review the GP exception report and taking action where necessary on out of lines Continuously identifies potential risk areas in the store, and puts measures in place to manage these risks. Requirements MINIMUM REQUIREMENTS 5+ years' Sales Management experience in the cycling industry Cyclist with history of previous participation in events, e.g. mountain biking, triathlon, road races A tertiary business qualification would be advantageous

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Sales generation Customer care Merchandising and housekeeping Requirements Retail sales experience (sports/outdoors/tech gear beneficial) Track record of achieving sales targets beneficial Customer liaison or sales experience Good communication skills Understanding and knowledge of apparel fabrics and/or shoe fitting Customer service orientation Energy and self-motivation Sales ability/persuasiveness Tenacity Teamwork Excellent verbal communication

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Cycle Lab Fourways is currently seeking a Bicycle Mechanic to join their team. The Mechanic will be responsible for the following duties Must have a working knowledge and understanding of relevant machinery used for repairs of cycling equipment. Must have an in-depth knowledge of different techniques used to repair brand specific product. All repairs to be completed according to the Standard Operating Procedure which details the relevant brand specific requirements. These will also be found on TeeBox Utmost care should be taken with the handling of product which has been handed in for repairs, to avoid any damages to the relevant bicycles. The bicycle technician services, maintains and repairs bicycles and bicycle components. Builds certain bicycle components such as wheels Any damages to bicycles as a result of repairs taking place must immediately be reported to the workshop manager. Technicians can specialize and branch out into wheel building or fork and shock servicing too Assembling new bikes for putting on the sales floor Identifying faults, damage and wear Carrying out minor repairs (e.g. fixing punctures and adjusting gears) Repairing and/or replacing damaged or worn-out components Wheel truing (straightening bike wheels so that they are properly aligned) Fitting accessories (lights, pannier racks or cycle computers) Carrying out routine services and safety checks Cleaning, degreasing and lubricating bicycles and components Advising customers regarding work which is required, and whether this is essential or recommended Estimating costs (labor and parts) and providing customer quotes Booking in work Dealing with customer queries and offering product or general cycling advice Liaising with suppliers and dealers Requirements Requirements: 5+ years' experience as a Technician / Mechanic Minor and major service experience Technical knowledge of various suspension systems Experience in servicing various suspension systems, bleeding of brakes, building of wheels and pivot services, etc. To learn more, visit: www.cyclelab.com / www.morecorp.co.za

Introduction We are looking for Multilingual Service and Sales Insurance Agents in Gauteng and KZN. With a greater focus on our brands and how they deliver on their promises our customers, Telesure Investment Holdings role is more defined and more powerful, with our purpose, values and vision binding everyone together. Join one of South Africa's largest insurers and be #Unstoppable Specification We have the following opportunities available for Multilingual Customer Representatives (Service & Sales) Short Term, Long Term Insurance & Comparative Quotes (Talent Pipeline) in the following locations: Location: TIH HQ - Dainfern, Fourways: Sales: Fluency in Afrikaans, English and or Tswana or conversational Zulu with 1-2 years relevant experience Service: Fluency in Afrikaans, English and or Tswana or conversational Zulu with 1-2 years relevant experience Collections: Fluency in Afrikaans, English and or Tswana and conversational Zulu with 1-2 years relevant experience Lead Agents: Fluency in Afrikaans, English and or Tswana and conversational Zulu with 1 year experience in retail, sales, debt collection, customer service FSCA Required Qualifications: Completed RE5, full FAIS credits# is an essential requirement for all advice giving roles. Durban - Mt Edgecombe Sales Fluency in English, Zulu and or any other SA language with 1-2 years relevant experience Service: Fluency in Afrikaans, English and or Tswana or conversational Zulu with 1-2 years relevant experience Collections: Fluency English, Zulu and or any other SA language with 1-2 years relevant experience FSCA Required Qualifications: Completed RE5, full FAIS credits# is an essential requirement for all advice giving roles. As part of your application you are required to complete the following Video interview / recording: Record a semi-formal 3-minute video (make sure you are audible and make it fun) answering the following: An introduction to 'You' and why you would choose join TIH as a Multilingual Customer Representatives - Sales / Service Insurance at TIH? Please indicate the role that is best suited for your based on experience or preference - Service & or Sales in Short Term or Long Term Insurance or Comparative Quotes. What two accomplishments are you most proud of in your personal and professional life, and why? Our internal corporate brand refers to the word Unstoppable. What does this word mean to you in the context of joining TIH and what makes you Unstoppable? Send this via WhatsApp to +27 66 342 7722 and or via WeTransfer to TIHTrailblazersGrad@tihsa.co.za. You are still required to apply for the respective job here on this portal and upload / update your CV, attach your transcripts / qualifications Matric - Essential for all roles and Tertiary if required for the role and a copy of your ID. Requirements Qualifications: Matric / Grade 12 or SAQA Accredited Equivalent* Sales & Collections: Completed RE5 with full FAIS credits# is an essential requirement for all advice giving roles. Disclaimer *SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. #Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified. Employment Equity The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Requirements: Keen cyclist OR 94.7 in less than 3 hours Previous sales experience an advantage Excellent customer service skills Good knowledge and skills of bicycles and technical apparel Energy and self-motivation Sales ability/persuasiveness Tenacity Ability to work in a team Good verbal communication Requirements Sales generation Customer care General housekeeping Matric

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Sales generation Customer care Merchandising and housekeeping Requirements Low handicap golfer OR PGA Qualification Previous sales experience an advantage Customer Service Orientation Energy and Self-motivation Sales Ability/Persuasiveness Tenacity Teamwork Verbal Communication

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Stock Control Goods Receiving; GRV; RTS; IBT; Ensuring stock goes onto the floor immediately upon receipt; stockroom control Managing Work (including Time Management) Quality Orientation Superior Work Standards Requirements Attention to detail Computer Literacy - MS Office packages In Touch Back Office knowledge would be an advantage Matric/Grade 12

Introduction We have a great opportunity for a Sales Consultant position, who will contribute to the organisational goals by achieving sales through effective contact management whilst maintaining high quality standards and ensuring long term relationships with customers Specification Job Specification: Effectively manage contacts from start to finish with customers, regardless of the data distribution channel. Contribute to the achievement of organisational objectives through understanding and delivering the required individual targets (e.g. achieving talk time targets, sales targets etc.). Deliver efficient customer service levels through effective call management. Achieve operational requirements and service delivery through effective time and attendance management. Connect, develop rapport, form relationships and ensure positive customer experiences at all times. Understand the customers' unique profile, identifying a relevant course of action based on customer needs and undertake an appropriate course of action ensuring customer satisfaction. Responsible for individual actions and the delivery of high quality standards. Deliver the Telesure Service Way through personal effort and through others. Deliver on Treating Customers Fairly principles in alignment with regulatory requirements Requirements Essential: Matric / Grade 12 or SAQA Accredited Equivalent* 1-2 year experience in sales Sales : Completed RE5 with Full Fais credits# is an essential requirement for all advice giving roles. Disclaimer *SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. #Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified. Employment Equity The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognizes, appreciates and values diversity & inclusion.

Introduction IsoMetrix is a fast-growing, international software company playing a leading role in software solutions for Governance, Risk and Compliance. The Metrix DNA encompasses the following core values and behaviours: Own It! Do the right thing Embrace Ideas Win together Think Beyond Specification We are looking for an individual to play a leading role in our Human Resources team, to work closely with managers and directors to achieve staffing objectives evaluate job candidates and managing the recruitment process. If you have a knack for finding great talent, you are enthusiastic and people orientated - we're looking for you! Primary responsibilities: Develop and execute recruitment plans Build networks to source qualified, available candidates. Advertise all vacancies internally as well as externally. Use current candidate databases to match the right person to the open vacancies. Research new ways of using the Internet for recruitment. Use social and professional networking sites to identify and source candidates. Administration Review all applicants to evaluate if they meet the position requirements Maintain applications and interview data in a recruitment database Scheduling and managing interviews and tests and creating a shortlist of candidates; Manage candidates throughout the interview process. oThomas profiling, Meyers Briggs profiling, technical assessments etc. Briefing the candidate about the responsibilities, salary and benefits of the job; Informing candidates about the outcome of their interviews. Performing reference and background checks for shortlisted candidates. Writing and forwarding rejection letters. Ensure the company website careers page is up to date Perform other HR duties: oAssist in preparing and sending new employee packs. oAssist with scheduling internal training for new starters oAssist HR with Employee maintenance on QMS oReviewing recruitment policies to ensure effectiveness of selection techniques and recruitment process oAssist HR with office facilities Requirements Qualification and experience: Grade 12 HR related qualification an advantage 5 years + recruitment experience Additional Education/ Experience: Interviewing skills Excellent communication skills (written & spoken) and an articulate telephone manner Experience with LinkedIn Recruiter Headhunting and talent mapping experience Personal attributes: Friendly and approachable Flexible and can work with a diversity of people and situations Team player Can work under pressure Enjoys research / searching •Self-motivated •Proven sourcing and head-hunting ability •Energetic, friendly, proactive

Introduction IsoMetrix, a fast-growing South African company with international offices in the USA, Australia and Canada is a leading provider of software solutions for Governance, Risk and Compliance management and reporting. The IsoMetrix DNA encompasses the following core values and behaviours: Own It! Do the right thing Embrace Ideas Win together Think Beyond Specification Main purpose of Job: To play a crucial role in our sales team, supporting our senior sales executives and carrying out a broad range of sales related activities. Primary responsibilities: Research customer information for the compilation of Account Plans Prospecting new business sales meetings through, web research, LinkedIn and qualifying potential prospects Provide research and information to the team in the identification, pursuit, and capture of business opportunities across segmental offerings and industries Scheduling of meetings Assisting with the preparation of proposals and presentations. Following up on proposals and assist in closing deals Coordinating and completing Tenders Assisting in the sales process, supporting the sales team Building of prospect databases Updating of internal CRM and pipeline system Manage travel itineraries Providing data and reports to help the sales team Requirements Minimum qualifications / experience: Undergraduate degree in marketing, environmental science, geology, mining sciences or similar Excellent Word, Excel, PowerPoint and email skills Additional Education/ Experience: Sales related courses (Preferably previous research experience) Strong understanding of new technologies and how they can be applied to sales Personal attributes: Excellent communicator Excellent presentation skills Bright and energetic and enjoy research Driven and a self-starter Creative and innovative Quick learner and fast paced Service orientated and quality conscious Flexible with an ability to multi-task •Team player

Introduction Ovations is looking for a Head of Consulting Services. Candidate must live our values being Excellence, Execution, Masterful, Contribution and Commitment. Area responsibility includes Project and Change Management, System and Solution Architecture, Data Analysis and Designs, Test Automation. Incentives built into the salary structure. Specification Must have experience in managing a team of more than 20 consultants. Very good understanding of delivering innovative modern solutions leveraging best of breed techniques and technologies for Process Automation, Content Services, Data and Analytics and Financial Crime solutions. Agile and DevOps Software engineering principles is a key requirement. Experience in Financial services is an advantageous. Good Financial and People Management skills required. Requirements Minimum of 10 years relevant industry / service experience, of which at least 5 years in consulting / development / support solutions