Talksure (Pty) Ltd Roodepoort, Gauteng, South Africa
May 22, 2020Contract
Introduction Purpose of the job: To foster and develop long-term relationships with client base and drive sales. You should work to satisfy customer needs and requests, respond to their queries in a timely manner and aspire to deliver an overall positive customer experience. Achievement of Sales targets and customer satisfaction is key to your success in this role. Strong focus on acquisitions. Specification Responsibilities: Target Achievement: Achieve individual sales target for new business revenue Cold calling: Ability to acquire new client base Ability to up-sell and cross -sell Strong on focus on acquisitions Customer Relationship management: Responsible for developing relationships with the assigned customer base Maintain and grow existing client base Conduct customer account analysis Maintain, build and service relationships on a regular basis Query management: Identify, address and resolve concerns / queries Provide feedback to customers within 24hrs Reporting: Provide weekly pipeline report Provide daily activity and sales report Monthly Base report to be provided Processes and Procedures: Ensure all policies and procedures are adhered to Ensure all interactions are captured on the relevant systems in the approved manner Requirements Requirements: Matric / Senior Certificate or equivalent (Minimum) Proficient in MS Office (All packages) Clear ITC and No Criminal Record 1-2 years' Experience as a Business to Business sales executive/account manager or similar position in the customer service or sales industries 1-2 years' Experience as a Business hunter- Must be able to chase on new leads and sales 1-2 years Telecommunications product and industry knowledge Proven track record in the form of Commission and/or Awards, Accolades Candidate Characteristics Required: Strong Sales ability coupled with business acumen Lead Chaser Excellent presentation skills Communication skills Decision making skills Excellent interpersonal skills Time management skills Ability to formulate, set and manage goals and objectives Ability to cope with high pressure levels and manage stress effectively Excellent telephone and email etiquette •Strong relationship building, account planning and process competence skills •Telecommunications product and industry knowledge Salary Information: Up to R18 000.00 Basic + commission Contract type: Fixed term flexi contract Please note that if you meet the minimum requirements for the role we will be in contact with you, however should we not contact you by close of this advert please consider your application unsuccessful.