An Executive Chef will build a reputation for the hotel by maintaining a talented and creative kitchen brigade, offering an innovation menu, and promising an exceptional culinary experience. What will I be doing? As Executive Chef, you are fully responsible for developing the reputation of the hotel through the production of excellent quality food throughout the hotel, and the development of a high quality kitchen brigade. An Executive Chef will oversee the operational management of the kitchen and Team Members. Specifically, an Executive Chef will perform the following tasks to the highest standards: Lead of the kitchen brigade and ensure ongoing development of Team Members Identify an effective approach to succession planning Create menus that meet and exceed customers' needs and conform to brand standards Ensure the consistent production of high quality food through all hotel food outlets Develop positive customer relations through proactive interaction with Guests, Team Members, contractors, and suppliers Resolve, promptly and completely, any issues that may arise in the kitchen or related areas among Guests and Team Members Manage department operations, including budgeting, forecasting, resource planning, and waste management Manage all aspects of the kitchen including operational, quality and administrative functions Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner Ensuring adequate resources are available according to business needs Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation Control costs without compromising standards, improving gross profit margins and other departmental and financial targets Ensure team members have an up-to-date knowledge of menu items, special promotions, functions and events Maintain good communication and work relationships in all hotel areas Ensure that staffing levels are maintained to cover business demands Ensure monthly communication meetings are conducted and post-meeting minutes generated Manage staff performance issues in compliance with company policies and procedures Recruit, manage, train and develop the kitchen team Comply with hotel security, fire regulations and all health and safety and food safety legislation Ensure maintenance, hygiene and hazard issues are dealt with in a timely manner Manage financial performance of the department so all planning is in line with hotel objectives Manage food control systems are adhered to them so margins are on target in a pro-active way Regular review of all menus with Food and Beverage manager to confirm offerings are in line with market trends Be environmentally aware Ensure food wastage program is adhered to so that margins are on target Responsible for ensuring that the monthly working schedules are made and maintained in accordance with local legislation What are we looking for? An Executive Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous, relevant experience as an Executive Chef or a high-performing Sous Chef in a first class property, required Excellent leadership skills A creative approach to the production of high quality food A business focused approach to managing a hotel kitchen Excellent communication skills Ability to build relationships, internal and external, to the hotel and the Company Excellent planning and organizational skills Ability to multi-task and meet deadlines A current, valid, and relevant trade qualification (proof may be required) It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: A certification in management Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 16, 2019
Full Time
An Executive Chef will build a reputation for the hotel by maintaining a talented and creative kitchen brigade, offering an innovation menu, and promising an exceptional culinary experience. What will I be doing? As Executive Chef, you are fully responsible for developing the reputation of the hotel through the production of excellent quality food throughout the hotel, and the development of a high quality kitchen brigade. An Executive Chef will oversee the operational management of the kitchen and Team Members. Specifically, an Executive Chef will perform the following tasks to the highest standards: Lead of the kitchen brigade and ensure ongoing development of Team Members Identify an effective approach to succession planning Create menus that meet and exceed customers' needs and conform to brand standards Ensure the consistent production of high quality food through all hotel food outlets Develop positive customer relations through proactive interaction with Guests, Team Members, contractors, and suppliers Resolve, promptly and completely, any issues that may arise in the kitchen or related areas among Guests and Team Members Manage department operations, including budgeting, forecasting, resource planning, and waste management Manage all aspects of the kitchen including operational, quality and administrative functions Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner Ensuring adequate resources are available according to business needs Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation Control costs without compromising standards, improving gross profit margins and other departmental and financial targets Ensure team members have an up-to-date knowledge of menu items, special promotions, functions and events Maintain good communication and work relationships in all hotel areas Ensure that staffing levels are maintained to cover business demands Ensure monthly communication meetings are conducted and post-meeting minutes generated Manage staff performance issues in compliance with company policies and procedures Recruit, manage, train and develop the kitchen team Comply with hotel security, fire regulations and all health and safety and food safety legislation Ensure maintenance, hygiene and hazard issues are dealt with in a timely manner Manage financial performance of the department so all planning is in line with hotel objectives Manage food control systems are adhered to them so margins are on target in a pro-active way Regular review of all menus with Food and Beverage manager to confirm offerings are in line with market trends Be environmentally aware Ensure food wastage program is adhered to so that margins are on target Responsible for ensuring that the monthly working schedules are made and maintained in accordance with local legislation What are we looking for? An Executive Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous, relevant experience as an Executive Chef or a high-performing Sous Chef in a first class property, required Excellent leadership skills A creative approach to the production of high quality food A business focused approach to managing a hotel kitchen Excellent communication skills Ability to build relationships, internal and external, to the hotel and the Company Excellent planning and organizational skills Ability to multi-task and meet deadlines A current, valid, and relevant trade qualification (proof may be required) It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: A certification in management Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Engineering Office Coordinator What will I be doing? Specifically, you will be responsible for performing the following tasks to the highest standards: Carry out daily administrative activities of the Engineering office while adhering to Hilton Standards, policies and Procedures Provide secretarial support to the Engineering team Ensure all communications, particularly relating to owners, guests and the corporate office are handled promptly and professionally Receive and distribute mail Ensure outgoing mail is dispatched in a timely manner Provide minutes to Engineering Team Meetings and compile management reports in a timely and accurate manner if necessary Maintain adequate supplies of office stationary Identify and build internal and external relationships Carry out all filing Comply with all key security mandates Report any maintenance issues or hazards Maintain own work area in a clean, tidy and good manner Report defective materials and equipment Assist with special projects related to the Engineering Office Perform other tasks as assigned by management What are we looking for? An Engineering Office Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Excellent verbal and written communication skills in English Excellent administration and IT skills Committed to delivering a high level of customer service, both internally and externally Flexibility to respond to a range of different work situations Ability to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous Engineering office Coordinator experience in a fast paced environment What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 16, 2019
Full Time
Engineering Office Coordinator What will I be doing? Specifically, you will be responsible for performing the following tasks to the highest standards: Carry out daily administrative activities of the Engineering office while adhering to Hilton Standards, policies and Procedures Provide secretarial support to the Engineering team Ensure all communications, particularly relating to owners, guests and the corporate office are handled promptly and professionally Receive and distribute mail Ensure outgoing mail is dispatched in a timely manner Provide minutes to Engineering Team Meetings and compile management reports in a timely and accurate manner if necessary Maintain adequate supplies of office stationary Identify and build internal and external relationships Carry out all filing Comply with all key security mandates Report any maintenance issues or hazards Maintain own work area in a clean, tidy and good manner Report defective materials and equipment Assist with special projects related to the Engineering Office Perform other tasks as assigned by management What are we looking for? An Engineering Office Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Excellent verbal and written communication skills in English Excellent administration and IT skills Committed to delivering a high level of customer service, both internally and externally Flexibility to respond to a range of different work situations Ability to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous Engineering office Coordinator experience in a fast paced environment What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
A Pastry Chef is responsible for operating the pastry section of the kitchen to deliver an excellent Guest and Member experience while planning production and developing seasonal offerings. What will I be doing? As a Pastry Chef, you are responsible for operating the pastry section of the kitchen while working closely with the Executive Chef and Sous Chef to deliver an excellent Guest and Member experience. A Pastry Chef will also be required to plan production and develop seasonal offerings. Specifically, you will be responsible for performing the following tasks to the highest standards: Assist running the pastry section of the kitchen Ensure excellent quality throughout the dessert offerings Bring creativity to the pastry offerings Supervise and coordinate all pastry and dessert preparation and presentation Plan production to facilitate daily requirements Develop appropriate seasonal menu offerings Manage food cost controls to contribute to Food and Beverage revenue Ensure compliance with food hygiene and Health and Safety regulations What are we looking for? Pastry Chefs serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: A minimum of 2 years as a Pastry Chef de Partie or Pastry Chef Experience with high volume food production Approaches pastry in a creative way Strong supervisory skills A current, valid, and relevant trade qualification (proof may be required) Positive attitude Good communication skills Committed to delivering a high level of customer service Excellent grooming standards Excellent planning and organising skills Dedicated to the delivery of exceptional service and continuous improvement It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Relevant qualifications for role Ability to work a variety of shifts including weekends, days, afternoons and evenings Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Conrad Hotels & Resorts
Nov 16, 2019
Full Time
A Pastry Chef is responsible for operating the pastry section of the kitchen to deliver an excellent Guest and Member experience while planning production and developing seasonal offerings. What will I be doing? As a Pastry Chef, you are responsible for operating the pastry section of the kitchen while working closely with the Executive Chef and Sous Chef to deliver an excellent Guest and Member experience. A Pastry Chef will also be required to plan production and develop seasonal offerings. Specifically, you will be responsible for performing the following tasks to the highest standards: Assist running the pastry section of the kitchen Ensure excellent quality throughout the dessert offerings Bring creativity to the pastry offerings Supervise and coordinate all pastry and dessert preparation and presentation Plan production to facilitate daily requirements Develop appropriate seasonal menu offerings Manage food cost controls to contribute to Food and Beverage revenue Ensure compliance with food hygiene and Health and Safety regulations What are we looking for? Pastry Chefs serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: A minimum of 2 years as a Pastry Chef de Partie or Pastry Chef Experience with high volume food production Approaches pastry in a creative way Strong supervisory skills A current, valid, and relevant trade qualification (proof may be required) Positive attitude Good communication skills Committed to delivering a high level of customer service Excellent grooming standards Excellent planning and organising skills Dedicated to the delivery of exceptional service and continuous improvement It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Relevant qualifications for role Ability to work a variety of shifts including weekends, days, afternoons and evenings Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Conrad Hotels & Resorts
Background Digital is changing everything about how consumer goods companies go to market. At Unilever we were at the front of the media revolutions in print advertising in the 1890s, in radio in the 1930s and in TV in the 1960s. Now we intend to be at the front of the digital revolution. At the heart of our response to this Digital Revolution are our DIGITAL HUBS – where our marketers come to work with a range of specialists to deliver data-driven marketing at scale. Data Driven Marketing at Unilever does not mean creating niche, highly-targeted activities. Rather, it is the delivery of mass personalised communications, using multiple messages to increase relevance and impact amongst various sub-segments. It is founded on each market having a clear data strategy, with each brand having a clear audience segmentation strategy, and these being used to inform the creation of programmatic media campaigns with highly relevant and effective creative assets. Activities will be key drivers of data acquisition and eCommerce growth, while also re-invigorating brands’ equity. Over time this will lead to an increased emphasis on performance marketing and may -in some cases – lead to one-to-one marketing. DIGITAL HUBS bring together a range of internal and external specialists, covering People Data Centre (PDC) – People Relationship Marketing and data analytics, media planning and programmatic buying, e-Commerce, social media and social listening, Community management, as well as asset creation via our own U-Studio as well as ad agencies and other content partners. We need people with passion for digital and analytics, who are not afraid to break convention and want to be a revolutionary within our business. About the role The Market Lead will represent the Digital Hub in their respective market: a way of working for all our brands. The Market Lead will pull together the skills of cross capability teams, irrespective of seniority, to first educate, and then fully enable brand teams as they transform into Data-driven Marketers. Responsibilities Primary Responsibilities Represent Digital Hub in the local market, whilst being the single point of contact for CCBTs to fulfil all their DDM requirements Finalise campaign and always-on DDM briefs with brand teams Develop and deliver holistic consumer journeys for campaign and always-on marketing Work with NAME digital hub lead to budget, source and plan resource requirements for all DDM work Work with Digital Hub central and shared capabilities to deliver Precision, Performance and 1-2-1 DDM work Facilitate meetings and review sessions between various DH regional capabilities and brand teams Actively report on the performance of in-market DDM operations and identify improvement opportunities Identify cross-category or cross-market opportunities in Data Driven Marketing. E.g. the sharing of data or targeting opportunities relating to specific market segments. A/B testing of campaigns across awareness, consideration, conversion and loyalty. Inflight optimization of campaigns across awareness, consideration, conversion and loyalty. Ownership of analytics and KPIs. Identification, setting up, benchmarking, and reporting of these. Determining and reporting ROI for all investments made. The Market Lead : Acts as the face of Digital Hub and Data-Driven Marketing throughout the local operation and its marketing agencies. Is a driving force with PDC, behind the organisation’s overall Data Strategy. Works with brands/divisions to define and prioritise activities where Data Driven Marketing offers the greatest business impact. Is comfortable working with a range of social, media, web and business data Interfaces Global Divisions: This in-market role may require contact with our global marketing teams, based primarily in London, Rotterdam and Singapore. Digital Hub Central Team: The in-market role will require active contact with our central Digital Hub teams, based in Dubai Market: The role will have local scope and deal with all brands in the active market. The job holder will be expected to prioritise Data Driven Marketing work for the wider fluid team, working with them and their functional leadership to ensure a joined-up approach. The job holder will be accountable to the market Leadership Team via its General Manager for the local delivery of the Data Strategy, Segmentation Strategies and Data Driven Marketing Skills and Experience Primary Traits (required) Passion for the social & digital world and its implications for business High “bias for action”. 5-10 years’ experience and superior knowledge in analytics, digital, programmatic, performance marketing or strategy consulting. This is an emerging role, so comprehensive experience of all these areas is not expected. Facilitation and capability building skills. Able to lead a significant change programme. Experienced project manager, particularly in terms of project planning, forecasting demand and managing human resource accordingly An excellent communicator with senior stakeholders, peers and reports (conversational and presentational) Experience working in an analytical role and comfortable using analytics tools. Excellent listening skills and the ability to understand and articulate customer needs in business and more technical vocabulary Experience managing relationships within a large, multinational, matrix organisation Experience working as or with marketing stakeholders/agencies and an understanding of their likely challenges and information requirements Experience working as or with Data Analysts (/Scientists/Designers), or a demonstrable understanding of the analytical mindset Secondary Traits (‘nice to have’) Experience briefing into a technical/specialist team with their own vocabulary/frames of reference Experience of social analytics or NLP tools Experience driving business value from consumer insight Experience co-ordinating the introduction of a new internal service or capability at a major organisation. Good understanding of the Ad Tech and Mar Tech space around Data Management Platform and Demand Side Platform
Nov 16, 2019
Full Time
Background Digital is changing everything about how consumer goods companies go to market. At Unilever we were at the front of the media revolutions in print advertising in the 1890s, in radio in the 1930s and in TV in the 1960s. Now we intend to be at the front of the digital revolution. At the heart of our response to this Digital Revolution are our DIGITAL HUBS – where our marketers come to work with a range of specialists to deliver data-driven marketing at scale. Data Driven Marketing at Unilever does not mean creating niche, highly-targeted activities. Rather, it is the delivery of mass personalised communications, using multiple messages to increase relevance and impact amongst various sub-segments. It is founded on each market having a clear data strategy, with each brand having a clear audience segmentation strategy, and these being used to inform the creation of programmatic media campaigns with highly relevant and effective creative assets. Activities will be key drivers of data acquisition and eCommerce growth, while also re-invigorating brands’ equity. Over time this will lead to an increased emphasis on performance marketing and may -in some cases – lead to one-to-one marketing. DIGITAL HUBS bring together a range of internal and external specialists, covering People Data Centre (PDC) – People Relationship Marketing and data analytics, media planning and programmatic buying, e-Commerce, social media and social listening, Community management, as well as asset creation via our own U-Studio as well as ad agencies and other content partners. We need people with passion for digital and analytics, who are not afraid to break convention and want to be a revolutionary within our business. About the role The Market Lead will represent the Digital Hub in their respective market: a way of working for all our brands. The Market Lead will pull together the skills of cross capability teams, irrespective of seniority, to first educate, and then fully enable brand teams as they transform into Data-driven Marketers. Responsibilities Primary Responsibilities Represent Digital Hub in the local market, whilst being the single point of contact for CCBTs to fulfil all their DDM requirements Finalise campaign and always-on DDM briefs with brand teams Develop and deliver holistic consumer journeys for campaign and always-on marketing Work with NAME digital hub lead to budget, source and plan resource requirements for all DDM work Work with Digital Hub central and shared capabilities to deliver Precision, Performance and 1-2-1 DDM work Facilitate meetings and review sessions between various DH regional capabilities and brand teams Actively report on the performance of in-market DDM operations and identify improvement opportunities Identify cross-category or cross-market opportunities in Data Driven Marketing. E.g. the sharing of data or targeting opportunities relating to specific market segments. A/B testing of campaigns across awareness, consideration, conversion and loyalty. Inflight optimization of campaigns across awareness, consideration, conversion and loyalty. Ownership of analytics and KPIs. Identification, setting up, benchmarking, and reporting of these. Determining and reporting ROI for all investments made. The Market Lead : Acts as the face of Digital Hub and Data-Driven Marketing throughout the local operation and its marketing agencies. Is a driving force with PDC, behind the organisation’s overall Data Strategy. Works with brands/divisions to define and prioritise activities where Data Driven Marketing offers the greatest business impact. Is comfortable working with a range of social, media, web and business data Interfaces Global Divisions: This in-market role may require contact with our global marketing teams, based primarily in London, Rotterdam and Singapore. Digital Hub Central Team: The in-market role will require active contact with our central Digital Hub teams, based in Dubai Market: The role will have local scope and deal with all brands in the active market. The job holder will be expected to prioritise Data Driven Marketing work for the wider fluid team, working with them and their functional leadership to ensure a joined-up approach. The job holder will be accountable to the market Leadership Team via its General Manager for the local delivery of the Data Strategy, Segmentation Strategies and Data Driven Marketing Skills and Experience Primary Traits (required) Passion for the social & digital world and its implications for business High “bias for action”. 5-10 years’ experience and superior knowledge in analytics, digital, programmatic, performance marketing or strategy consulting. This is an emerging role, so comprehensive experience of all these areas is not expected. Facilitation and capability building skills. Able to lead a significant change programme. Experienced project manager, particularly in terms of project planning, forecasting demand and managing human resource accordingly An excellent communicator with senior stakeholders, peers and reports (conversational and presentational) Experience working in an analytical role and comfortable using analytics tools. Excellent listening skills and the ability to understand and articulate customer needs in business and more technical vocabulary Experience managing relationships within a large, multinational, matrix organisation Experience working as or with marketing stakeholders/agencies and an understanding of their likely challenges and information requirements Experience working as or with Data Analysts (/Scientists/Designers), or a demonstrable understanding of the analytical mindset Secondary Traits (‘nice to have’) Experience briefing into a technical/specialist team with their own vocabulary/frames of reference Experience of social analytics or NLP tools Experience driving business value from consumer insight Experience co-ordinating the introduction of a new internal service or capability at a major organisation. Good understanding of the Ad Tech and Mar Tech space around Data Management Platform and Demand Side Platform
About Andela Marc Andresson, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world. ” That statement is just as true today as it was eight years ago. Software is embedded in our day-to-day, and few industries are immune. Peak behind the code and you will find brilliant engineers pushing the boundaries of what is possible. Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business. Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020. That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa and placed them as full-time, embedded members of development teams at over 200+ tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures. And we are just getting started. Our People All of our people live and breathe our E.P.I.C values: Excellence : We are lifelong learners who strive for mastery of our craft Passion : We believe we are going to change the world and act accordingly Integrity : We choose extraordinary people and then trust them to do the right thing Collaboration : We know our sum is greater than our parts About the Role We are looking for a Sourcing Associate to join our Engineering Recruitment Team. The Talent Sourcer’s responsibilities include using various channels to look for potential candidates to ensure that our Partner’s have the right talent available to them at the right time. Additionally, you will also be responsible for contributing to our employer brand, and scaling the business as we grow as an organization. Roles and Responsibilities: Work closely with Hiring Managers and the Staffing Team to source for identified requirements Identify qualified candidate profiles using various sourcing techniques (e.g. Boolean search, Github, Stackoverflow, LinkedIn ) Work in partnership with Recruiters, Marketing and other relevant team members to build creative strategies around sourcing and attracting the best talent in a competitive market Participate in technology meetup and other external events to connect with potential candidates Participate and drive referrals from internal and external networks to fill positions Measure and report on recruiting metrics Drive sourcing data quality to effectively provide insights into the candidate mark et Be a trusted sourcing advisor with a continuous pulse on the candidate landscape Qualifications: Bachelor’s degree in Human Resources Management or any other relevant field from a reputable institution Experience and Personality traits: At least two years experience in a corporate recruiting or staffing agency recruiting role Familiarity with social networks sites like Facebook and Twitter and professional sites such as LinkedIn Prior experience using an applicant tracking system tool You are a team player and you strive for having great collaboration across teams, functions, and locations You have excellent time management and organizational skills You take pride in data quality and data integrity EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch, and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Nov 16, 2019
Full Time
About Andela Marc Andresson, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world. ” That statement is just as true today as it was eight years ago. Software is embedded in our day-to-day, and few industries are immune. Peak behind the code and you will find brilliant engineers pushing the boundaries of what is possible. Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business. Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020. That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa and placed them as full-time, embedded members of development teams at over 200+ tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures. And we are just getting started. Our People All of our people live and breathe our E.P.I.C values: Excellence : We are lifelong learners who strive for mastery of our craft Passion : We believe we are going to change the world and act accordingly Integrity : We choose extraordinary people and then trust them to do the right thing Collaboration : We know our sum is greater than our parts About the Role We are looking for a Sourcing Associate to join our Engineering Recruitment Team. The Talent Sourcer’s responsibilities include using various channels to look for potential candidates to ensure that our Partner’s have the right talent available to them at the right time. Additionally, you will also be responsible for contributing to our employer brand, and scaling the business as we grow as an organization. Roles and Responsibilities: Work closely with Hiring Managers and the Staffing Team to source for identified requirements Identify qualified candidate profiles using various sourcing techniques (e.g. Boolean search, Github, Stackoverflow, LinkedIn ) Work in partnership with Recruiters, Marketing and other relevant team members to build creative strategies around sourcing and attracting the best talent in a competitive market Participate in technology meetup and other external events to connect with potential candidates Participate and drive referrals from internal and external networks to fill positions Measure and report on recruiting metrics Drive sourcing data quality to effectively provide insights into the candidate mark et Be a trusted sourcing advisor with a continuous pulse on the candidate landscape Qualifications: Bachelor’s degree in Human Resources Management or any other relevant field from a reputable institution Experience and Personality traits: At least two years experience in a corporate recruiting or staffing agency recruiting role Familiarity with social networks sites like Facebook and Twitter and professional sites such as LinkedIn Prior experience using an applicant tracking system tool You are a team player and you strive for having great collaboration across teams, functions, and locations You have excellent time management and organizational skills You take pride in data quality and data integrity EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch, and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
House Keeping Coordinatoris responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Executive Housekeeper. What will I be doing? As House Keeping Coordinator, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Housekeeper will also be required to assist the Executive Housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards: Assist with overseeing Housekeeping operations Operate within departmental budgets through effective stock and cost controls and well managed schedules Support departmental targets and objectives, work schedules, budgets, and policies and procedures Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork Ensure team members have an up-to-date knowledge of all room categories and amenities Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers Ensure staffing levels cover business demands Ensure ongoing training to support Executive Housekeeper Ensure communication meetings are conducted and post-meeting minutes generated Manage staff performance issues in compliance with company policies and procedures Support managing, training and developing the Front Office team Deputise in absence of Executive Housekeeper Assist other departments wherever necessary What are we looking for? House Keeping Coordinatorserving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity High level of commercial awareness and cost control capabilities Excellent leadership, interpersonal and communication skills Committed to delivering high levels of customer service Ability to work under pressure High level of IT proficiency Excellent grooming standards Flexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Familiar with Property Management Systems Experience managing a department and Profit and Loss account What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 15, 2019
Full Time
House Keeping Coordinatoris responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Executive Housekeeper. What will I be doing? As House Keeping Coordinator, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Housekeeper will also be required to assist the Executive Housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards: Assist with overseeing Housekeeping operations Operate within departmental budgets through effective stock and cost controls and well managed schedules Support departmental targets and objectives, work schedules, budgets, and policies and procedures Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork Ensure team members have an up-to-date knowledge of all room categories and amenities Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers Ensure staffing levels cover business demands Ensure ongoing training to support Executive Housekeeper Ensure communication meetings are conducted and post-meeting minutes generated Manage staff performance issues in compliance with company policies and procedures Support managing, training and developing the Front Office team Deputise in absence of Executive Housekeeper Assist other departments wherever necessary What are we looking for? House Keeping Coordinatorserving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity High level of commercial awareness and cost control capabilities Excellent leadership, interpersonal and communication skills Committed to delivering high levels of customer service Ability to work under pressure High level of IT proficiency Excellent grooming standards Flexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Familiar with Property Management Systems Experience managing a department and Profit and Loss account What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
A Pastry Chef is responsible for operating the pastry section of the kitchen to deliver an excellent Guest and Member experience while planning production and developing seasonal offerings. What will I be doing? As a Pastry Chef, you are responsible for operating the pastry section of the kitchen while working closely with the Executive Chef and Sous Chef to deliver an excellent Guest and Member experience. A Pastry Chef will also be required to plan production and develop seasonal offerings. Specifically, you will be responsible for performing the following tasks to the highest standards: Assist running the pastry section of the kitchen Ensure excellent quality throughout the dessert offerings Bring creativity to the pastry offerings Supervise and coordinate all pastry and dessert preparation and presentation Plan production to facilitate daily requirements Develop appropriate seasonal menu offerings Manage food cost controls to contribute to Food and Beverage revenue Ensure compliance with food hygiene and Health and Safety regulations What are we looking for? Pastry Chefs serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: A minimum of 2 years as a Pastry Chef de Partie or Pastry Chef Experience with high volume food production Approaches pastry in a creative way Strong supervisory skills A current, valid, and relevant trade qualification (proof may be required) Positive attitude Good communication skills Committed to delivering a high level of customer service Excellent grooming standards Excellent planning and organising skills Dedicated to the delivery of exceptional service and continuous improvement It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Relevant qualifications for role Ability to work a variety of shifts including weekends, days, afternoons and evenings Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 15, 2019
Full Time
A Pastry Chef is responsible for operating the pastry section of the kitchen to deliver an excellent Guest and Member experience while planning production and developing seasonal offerings. What will I be doing? As a Pastry Chef, you are responsible for operating the pastry section of the kitchen while working closely with the Executive Chef and Sous Chef to deliver an excellent Guest and Member experience. A Pastry Chef will also be required to plan production and develop seasonal offerings. Specifically, you will be responsible for performing the following tasks to the highest standards: Assist running the pastry section of the kitchen Ensure excellent quality throughout the dessert offerings Bring creativity to the pastry offerings Supervise and coordinate all pastry and dessert preparation and presentation Plan production to facilitate daily requirements Develop appropriate seasonal menu offerings Manage food cost controls to contribute to Food and Beverage revenue Ensure compliance with food hygiene and Health and Safety regulations What are we looking for? Pastry Chefs serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: A minimum of 2 years as a Pastry Chef de Partie or Pastry Chef Experience with high volume food production Approaches pastry in a creative way Strong supervisory skills A current, valid, and relevant trade qualification (proof may be required) Positive attitude Good communication skills Committed to delivering a high level of customer service Excellent grooming standards Excellent planning and organising skills Dedicated to the delivery of exceptional service and continuous improvement It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Relevant qualifications for role Ability to work a variety of shifts including weekends, days, afternoons and evenings Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing? As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations Manage, record and resolve promptly Guest or customer complaints Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget Maintain good communication and work relationships in all hotel areas Maintain staffing levels to meet business demands Attend all Reception meetings and Executive Lounge Meetings Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary What are we looking for? Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous managerial experience in a customer service function An ability to listen and respond to demanding Guest needs Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Ability to work under pressure Flexibility to respond to a variety of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in a customer service function or a similar role A passion for delivering an exceptional level of Guest service High level of IT proficiency What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 15, 2019
Full Time
A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing? As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations Manage, record and resolve promptly Guest or customer complaints Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget Maintain good communication and work relationships in all hotel areas Maintain staffing levels to meet business demands Attend all Reception meetings and Executive Lounge Meetings Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary What are we looking for? Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous managerial experience in a customer service function An ability to listen and respond to demanding Guest needs Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Ability to work under pressure Flexibility to respond to a variety of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in a customer service function or a similar role A passion for delivering an exceptional level of Guest service High level of IT proficiency What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
An Administrative Assistant / Executive Secretary is responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience while providing secretarial support, managing the mail, and carrying out filing. What will I be doing? As an Administrative Assistant / Executive Secretary, you will be responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience. An Administrative Assistant / Executive Secretary will also be required to provide secretarial support, manage mail, and carry out all filing. Specifically, you will be responsible for performing the following tasks to the highest standards: Carry out daily administrative activities of the Executive office while adhering to Hilton Standards, policies and procedures Provide secretarial support to the Executive team Ensure all communications, particularly relating to owners, guests and the Corporate office are handled promptly and professionally Receive and distribute mail Ensure outgoing mail is dispatched in a timely manner Provide minutes to Executive Team Meetings and compile management reports in a timely and accurate manner if necessary Maintain adequate supplies of office stationary Identify and build internal and external relationships Carry out all filing Comply with all key security mandates Report any maintenance issues or hazards Maintain own work area in a clean, tidy and good manner Report defective materials and equipment Assist with special projects related to the Executive Office What are we looking for? An Administrative Assistant / Executive Secretary serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Excellent verbal and written communication skills Excellent administration and IT skills Committed to delivering a high level of customer service, both internally and externally Flexibility to respond to a range of different work situations Ability to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous administrative experience in a fast paced environment What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 15, 2019
Full Time
An Administrative Assistant / Executive Secretary is responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience while providing secretarial support, managing the mail, and carrying out filing. What will I be doing? As an Administrative Assistant / Executive Secretary, you will be responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience. An Administrative Assistant / Executive Secretary will also be required to provide secretarial support, manage mail, and carry out all filing. Specifically, you will be responsible for performing the following tasks to the highest standards: Carry out daily administrative activities of the Executive office while adhering to Hilton Standards, policies and procedures Provide secretarial support to the Executive team Ensure all communications, particularly relating to owners, guests and the Corporate office are handled promptly and professionally Receive and distribute mail Ensure outgoing mail is dispatched in a timely manner Provide minutes to Executive Team Meetings and compile management reports in a timely and accurate manner if necessary Maintain adequate supplies of office stationary Identify and build internal and external relationships Carry out all filing Comply with all key security mandates Report any maintenance issues or hazards Maintain own work area in a clean, tidy and good manner Report defective materials and equipment Assist with special projects related to the Executive Office What are we looking for? An Administrative Assistant / Executive Secretary serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Excellent verbal and written communication skills Excellent administration and IT skills Committed to delivering a high level of customer service, both internally and externally Flexibility to respond to a range of different work situations Ability to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous administrative experience in a fast paced environment What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
A Hostess is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. What will I be doing? As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage guest queries in a friendly, timely, and efficient manner Ensure knowledge of menu and all products Follow correct reporting procedures if faced with issues Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay Has a good knowledge of the restaurant's sitting arrangements Comply with hotel security, fire regulations and all health and safety legislation What are we looking for? A Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude Good communication skills (oral and Written) Committed to delivering high levels of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Degree in relevant area Experience in Food and Beverage department and/or industry Previous experience of cash handling Knowledge of Food Hygiene Regulations What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 15, 2019
Full Time
A Hostess is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. What will I be doing? As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage guest queries in a friendly, timely, and efficient manner Ensure knowledge of menu and all products Follow correct reporting procedures if faced with issues Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay Has a good knowledge of the restaurant's sitting arrangements Comply with hotel security, fire regulations and all health and safety legislation What are we looking for? A Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude Good communication skills (oral and Written) Committed to delivering high levels of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Degree in relevant area Experience in Food and Beverage department and/or industry Previous experience of cash handling Knowledge of Food Hygiene Regulations What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
An Electrical Technician is responsible for inspecting, diagnosing, maintaining and repairing electrical equipment to deliver an excellent Guest and Member experience. What will I be doing? As an Electrical Technician, you are responsible for inspecting, diagnosing, maintaining and repairing electrical equipment to deliver an excellent Guest and Member experience. An Electrical Technician will also be required to ensure work is done to code and provide assistance during emergencies. Specifically, you will be responsible for performing the following tasks to the highest standards: Assemble, install, test, and maintain electrical equipment Diagnose malfunctioning systems to locate the cause of a breakdown and correct the problem Inspect electrical equipment to ensure coding compliance Advise management on whether continued operation of equipment could be hazardous Repair or replace wiring, equipment, and fixtures using hand tools and power tools Provide assistance during emergencies by operating floodlights and generators, placing flares, and driving needed vehicles Ensure quality inspections are carried out in line with company standards Ensure good relationships are built with internal and external customers Perform special projects and other responsibilities as assigned What are we looking for? An Electrical Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Knowledge and experience of electrical equipment Positive attitude Good communication skills Committed to delivering a high level of customer service Excellent grooming standards Qualification in electrical field It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Flexibility to respond to a range of different work situations Ability to work under pressure Ability to work on their own Previous experience in a similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 15, 2019
Full Time
An Electrical Technician is responsible for inspecting, diagnosing, maintaining and repairing electrical equipment to deliver an excellent Guest and Member experience. What will I be doing? As an Electrical Technician, you are responsible for inspecting, diagnosing, maintaining and repairing electrical equipment to deliver an excellent Guest and Member experience. An Electrical Technician will also be required to ensure work is done to code and provide assistance during emergencies. Specifically, you will be responsible for performing the following tasks to the highest standards: Assemble, install, test, and maintain electrical equipment Diagnose malfunctioning systems to locate the cause of a breakdown and correct the problem Inspect electrical equipment to ensure coding compliance Advise management on whether continued operation of equipment could be hazardous Repair or replace wiring, equipment, and fixtures using hand tools and power tools Provide assistance during emergencies by operating floodlights and generators, placing flares, and driving needed vehicles Ensure quality inspections are carried out in line with company standards Ensure good relationships are built with internal and external customers Perform special projects and other responsibilities as assigned What are we looking for? An Electrical Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Knowledge and experience of electrical equipment Positive attitude Good communication skills Committed to delivering a high level of customer service Excellent grooming standards Qualification in electrical field It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Flexibility to respond to a range of different work situations Ability to work under pressure Ability to work on their own Previous experience in a similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Are you MADE for the QUEST by UNILEVER? We’ll support you to become one of the business leaders of tomorrow – and we’ll do that today. You’ll thrive by gaining exposure to real business challenges where your energy and fresh thinking will have an impact. You’re the change we want to see. UNILEVER FUTURE LEADERS PROGRAMME (UFLP) FINANCE For students in their final year of university up to 1 year of total experience, our Future Leaders Programme is a 3-Year Programme that’s designed to prepare you for business leadership roles. You’ll thrive with mentoring from senior leaders, the diverse experiences and by seeing the positive impact your work has on our business. It’s a big challenge, but we think you’re up to it. Together, we’ll propel your career, and our best-loved brands, towards a better future. The three-year, world-class development Programme is packed with variety and challenge, with the opportunity of promotion to manager level after 2 years. You’ll develop your individual leadership skills by working on live projects that offer you all the experience you need to become ready for your first management role. Over three placements we’ll make sure you gain broad experience in several different areas, Some of our grads are focusing on: The Consumer: Analyzing consumer trends on performance Our Brands : Building a business case for launching the next Lipton’s flavor The Customer : Creating a joint strategy with the world’s biggest retailers The Shareholder : Preparing management & financial statements To learn more about the UFLP program for Finance: Please visit ( ) It’s easy to apply for our UNILEVER Future Leaders Programme (UFLP) with these steps; Stage 1: Registration & Application * Closing Date for applications – December 8 th , 2019 Stage 2: Experience Unilever Day Stage 3: NAME Camp
Nov 15, 2019
Full Time
Are you MADE for the QUEST by UNILEVER? We’ll support you to become one of the business leaders of tomorrow – and we’ll do that today. You’ll thrive by gaining exposure to real business challenges where your energy and fresh thinking will have an impact. You’re the change we want to see. UNILEVER FUTURE LEADERS PROGRAMME (UFLP) FINANCE For students in their final year of university up to 1 year of total experience, our Future Leaders Programme is a 3-Year Programme that’s designed to prepare you for business leadership roles. You’ll thrive with mentoring from senior leaders, the diverse experiences and by seeing the positive impact your work has on our business. It’s a big challenge, but we think you’re up to it. Together, we’ll propel your career, and our best-loved brands, towards a better future. The three-year, world-class development Programme is packed with variety and challenge, with the opportunity of promotion to manager level after 2 years. You’ll develop your individual leadership skills by working on live projects that offer you all the experience you need to become ready for your first management role. Over three placements we’ll make sure you gain broad experience in several different areas, Some of our grads are focusing on: The Consumer: Analyzing consumer trends on performance Our Brands : Building a business case for launching the next Lipton’s flavor The Customer : Creating a joint strategy with the world’s biggest retailers The Shareholder : Preparing management & financial statements To learn more about the UFLP program for Finance: Please visit ( ) It’s easy to apply for our UNILEVER Future Leaders Programme (UFLP) with these steps; Stage 1: Registration & Application * Closing Date for applications – December 8 th , 2019 Stage 2: Experience Unilever Day Stage 3: NAME Camp
Are you MADE for the QUEST by UNILEVER? We’ll support you to become one of the business leaders of tomorrow – and we’ll do that today. You’ll thrive by gaining exposure to real business challenges where your energy and fresh thinking will have an impact. You’re the change we want to see. UNILEVER FUTURE LEADERS PROGRAMME (UFLP) SUPPLY CHAIN For students in their final year of university up to 1 year of total experience, our Future Leaders Programme is a 3-Year Programme that’s designed to prepare you for business leadership roles. You’ll thrive with mentoring from senior leaders, the diverse experiences and by seeing the positive impact your work has on our business. It’s a big challenge, but we think you’re up to it. Together, we’ll propel your career, and our best-loved brands, towards a better future. The three-year, world-class development Programme is packed with variety and challenge, with the opportunity of promotion to manager level after 2 years. You’ll develop your individual leadership skills by working on live projects that offer you all the experience you need to become ready for your first management role. Over three placements we’ll make sure you gain broad experience in several different areas to develop your Supply Chain expertise, for example: Supply Management: You’ll build strong relationships with suppliers to purchase the best possible materials. Manufacturing : Convert raw materials into Unilever’s Beloved Products, responding to demand while improving efficiencies. Planning : Can you help us predict the products our consumers will love – both tomorrow and in two years’ time? Logistics and Customer Service : The sweet spot across our whole business – Can we deliver the product a consumer wants, to the right supermarket shelf, at the right time? To learn more about the UFLP program for Supply Chain: Please visit ( ) It’s easy to apply for our UNILEVER Future Leaders Programme (UFLP) with these steps; Stage 1: Registration & Application * Closing Date for applications – December 8 th , 2019 Stage 2: Experience Unilever Day Stage 3: NAME Camp
Nov 15, 2019
Full Time
Are you MADE for the QUEST by UNILEVER? We’ll support you to become one of the business leaders of tomorrow – and we’ll do that today. You’ll thrive by gaining exposure to real business challenges where your energy and fresh thinking will have an impact. You’re the change we want to see. UNILEVER FUTURE LEADERS PROGRAMME (UFLP) SUPPLY CHAIN For students in their final year of university up to 1 year of total experience, our Future Leaders Programme is a 3-Year Programme that’s designed to prepare you for business leadership roles. You’ll thrive with mentoring from senior leaders, the diverse experiences and by seeing the positive impact your work has on our business. It’s a big challenge, but we think you’re up to it. Together, we’ll propel your career, and our best-loved brands, towards a better future. The three-year, world-class development Programme is packed with variety and challenge, with the opportunity of promotion to manager level after 2 years. You’ll develop your individual leadership skills by working on live projects that offer you all the experience you need to become ready for your first management role. Over three placements we’ll make sure you gain broad experience in several different areas to develop your Supply Chain expertise, for example: Supply Management: You’ll build strong relationships with suppliers to purchase the best possible materials. Manufacturing : Convert raw materials into Unilever’s Beloved Products, responding to demand while improving efficiencies. Planning : Can you help us predict the products our consumers will love – both tomorrow and in two years’ time? Logistics and Customer Service : The sweet spot across our whole business – Can we deliver the product a consumer wants, to the right supermarket shelf, at the right time? To learn more about the UFLP program for Supply Chain: Please visit ( ) It’s easy to apply for our UNILEVER Future Leaders Programme (UFLP) with these steps; Stage 1: Registration & Application * Closing Date for applications – December 8 th , 2019 Stage 2: Experience Unilever Day Stage 3: NAME Camp
Are you MADE for the QUEST by UNILEVER? We’ll support you to become one of the business leaders of tomorrow – and we’ll do that today. You’ll thrive by gaining exposure to real business challenges where your energy and fresh thinking will have an impact. You’re the change we want to see. UNILEVER FUTURE LEADERS PROGRAMME (UFLP) HUMAN RESOURCES For students in their final year of university up to 1 year of total experience, our Future Leaders Programme is a 3-Year Programme that’s designed to prepare you for business leadership roles. You’ll thrive with mentoring from senior leaders, the diverse experiences and by seeing the positive impact your work has on our business. It’s a big challenge, but we think you’re up to it. Together, we’ll propel your career, and our best-loved brands, towards a better future. The three-year, world-class development Programme is packed with variety and challenge, with the opportunity of promotion to manager level after 2 years. You’ll develop your individual leadership skills by working on live projects that offer you all the experience you need to become ready for your first management role. Over three placements we’ll make sure you gain broad experience in several different areas, Some of our grads are focusing on: Talent, Organization & Analytics Business Partnering Reward or learning Factory HR People Experience & Operations To learn more about the UFLP program for HR: Please visit ( ) It’s easy to apply for our UNILEVER Future Leaders Programme (UFLP) with these steps; Stage 1: Registration & Application * Closing Date for applications – December 8 th , 2019 Stage 2: Experience Unilever Day Stage 3: NAME Camp
Nov 15, 2019
Full Time
Are you MADE for the QUEST by UNILEVER? We’ll support you to become one of the business leaders of tomorrow – and we’ll do that today. You’ll thrive by gaining exposure to real business challenges where your energy and fresh thinking will have an impact. You’re the change we want to see. UNILEVER FUTURE LEADERS PROGRAMME (UFLP) HUMAN RESOURCES For students in their final year of university up to 1 year of total experience, our Future Leaders Programme is a 3-Year Programme that’s designed to prepare you for business leadership roles. You’ll thrive with mentoring from senior leaders, the diverse experiences and by seeing the positive impact your work has on our business. It’s a big challenge, but we think you’re up to it. Together, we’ll propel your career, and our best-loved brands, towards a better future. The three-year, world-class development Programme is packed with variety and challenge, with the opportunity of promotion to manager level after 2 years. You’ll develop your individual leadership skills by working on live projects that offer you all the experience you need to become ready for your first management role. Over three placements we’ll make sure you gain broad experience in several different areas, Some of our grads are focusing on: Talent, Organization & Analytics Business Partnering Reward or learning Factory HR People Experience & Operations To learn more about the UFLP program for HR: Please visit ( ) It’s easy to apply for our UNILEVER Future Leaders Programme (UFLP) with these steps; Stage 1: Registration & Application * Closing Date for applications – December 8 th , 2019 Stage 2: Experience Unilever Day Stage 3: NAME Camp
Are you MADE for the QUEST by UNILEVER? We’ll support you to become one of the business leaders of tomorrow – and we’ll do that today. You’ll thrive by gaining exposure to real business challenges where your energy and fresh thinking will have an impact. You’re the change we want to see. UNILEVER FUTURE LEADERS PROGRAMME (UFLP) MARKETING For students in their final year of university up to 1 year of total experience, our Future Leaders Programme is a 3-Year Programme that’s designed to prepare you for business leadership roles. You’ll thrive with mentoring from senior leaders, the diverse experiences and by seeing the positive impact your work has on our business. It’s a big challenge, but we think you’re up to it. Together, we’ll propel your career, and our best-loved brands, towards a better future. The three-year, world-class development Programme is packed with variety and challenge, with the opportunity of promotion to manager level after 2 years. You’ll develop your individual leadership skills by working on live projects that offer you all the experience you need to become ready for your first management role. Over three placements we’ll make sure you gain broad experience in several different areas to develop your Marketing expertise, for example: Global Marketing: Create compelling brand stories and develop international plans across the full marketing mix – including brand communication and innovation. Local Marketing : Learn to translate brand vision to local markets and manage integrated brand experiences across channels. Category Management : Oversee a product category, becoming an expert on market place and competitors, and advising customers on ranges for their shoppers. Key Account Management : Build Relationships and business plans, and negotiate promotions. Customer Development placement : Experience how we work closely with our customers and ensure our consumers can find our brands. To learn more about the UFLP program for Marketing: Please visit ( ) It’s easy to apply for our UNILEVER Future Leaders Programme (UFLP) with these steps; Stage 1: Registration & Application * Closing Date for applications – December 8 th , 2019 Stage 2: Experience Unilever Day Stage 3: NAME Camp
Nov 15, 2019
Full Time
Are you MADE for the QUEST by UNILEVER? We’ll support you to become one of the business leaders of tomorrow – and we’ll do that today. You’ll thrive by gaining exposure to real business challenges where your energy and fresh thinking will have an impact. You’re the change we want to see. UNILEVER FUTURE LEADERS PROGRAMME (UFLP) MARKETING For students in their final year of university up to 1 year of total experience, our Future Leaders Programme is a 3-Year Programme that’s designed to prepare you for business leadership roles. You’ll thrive with mentoring from senior leaders, the diverse experiences and by seeing the positive impact your work has on our business. It’s a big challenge, but we think you’re up to it. Together, we’ll propel your career, and our best-loved brands, towards a better future. The three-year, world-class development Programme is packed with variety and challenge, with the opportunity of promotion to manager level after 2 years. You’ll develop your individual leadership skills by working on live projects that offer you all the experience you need to become ready for your first management role. Over three placements we’ll make sure you gain broad experience in several different areas to develop your Marketing expertise, for example: Global Marketing: Create compelling brand stories and develop international plans across the full marketing mix – including brand communication and innovation. Local Marketing : Learn to translate brand vision to local markets and manage integrated brand experiences across channels. Category Management : Oversee a product category, becoming an expert on market place and competitors, and advising customers on ranges for their shoppers. Key Account Management : Build Relationships and business plans, and negotiate promotions. Customer Development placement : Experience how we work closely with our customers and ensure our consumers can find our brands. To learn more about the UFLP program for Marketing: Please visit ( ) It’s easy to apply for our UNILEVER Future Leaders Programme (UFLP) with these steps; Stage 1: Registration & Application * Closing Date for applications – December 8 th , 2019 Stage 2: Experience Unilever Day Stage 3: NAME Camp
Are you MADE for the QUEST by UNILEVER? We’ll support you to become one of the business leaders of tomorrow – and we’ll do that today. You’ll thrive by gaining exposure to real business challenges where your energy and fresh thinking will have an impact. You’re the change we want to see. UNILEVER FUTURE LEADERS PROGRAMME (UFLP) CUSTOMER DEVELOPMENT For students in their final year of university up to 1 year of total experience, our Future Leaders Programme is a 3-Year Programme that’s designed to prepare you for business leadership roles. You’ll thrive with mentoring from senior leaders, the diverse experiences and by seeing the positive impact your work has on our business. It’s a big challenge, but we think you’re up to it. Together, we’ll propel your career, and our best-loved brands, towards a better future. The three-year, world-class development Programme is packed with variety and challenge, with the opportunity of promotion to manager level after 2 years. You’ll develop your individual leadership skills by working on live projects that offer you all the experience you need to become ready for your first management role. Over three placements we’ll make sure you gain broad experience in several different areas to develop your commercial expertise, for example: Customer Management: Use data to develop finance models to tailor plans and promotions for our customers. Category Management: Oversee and become the export of a product category. Shopper Marketing : Develop media plans for retailers to launch our key brands. Category and Channel Operations : Be the direct link between brands and customers. E-commerce : Get exposure to selling on online To learn more about the UFLP program for Customer Development: Please visit ( ) It’s easy to apply for our UNILEVER Future Leaders Programme (UFLP) with these steps; Stage 1: Registration & Application * Closing Date for applications – December 8 th , 2019 Stage 2: Experience Unilever Day Stage 3: NAME Camp
Nov 15, 2019
Full Time
Are you MADE for the QUEST by UNILEVER? We’ll support you to become one of the business leaders of tomorrow – and we’ll do that today. You’ll thrive by gaining exposure to real business challenges where your energy and fresh thinking will have an impact. You’re the change we want to see. UNILEVER FUTURE LEADERS PROGRAMME (UFLP) CUSTOMER DEVELOPMENT For students in their final year of university up to 1 year of total experience, our Future Leaders Programme is a 3-Year Programme that’s designed to prepare you for business leadership roles. You’ll thrive with mentoring from senior leaders, the diverse experiences and by seeing the positive impact your work has on our business. It’s a big challenge, but we think you’re up to it. Together, we’ll propel your career, and our best-loved brands, towards a better future. The three-year, world-class development Programme is packed with variety and challenge, with the opportunity of promotion to manager level after 2 years. You’ll develop your individual leadership skills by working on live projects that offer you all the experience you need to become ready for your first management role. Over three placements we’ll make sure you gain broad experience in several different areas to develop your commercial expertise, for example: Customer Management: Use data to develop finance models to tailor plans and promotions for our customers. Category Management: Oversee and become the export of a product category. Shopper Marketing : Develop media plans for retailers to launch our key brands. Category and Channel Operations : Be the direct link between brands and customers. E-commerce : Get exposure to selling on online To learn more about the UFLP program for Customer Development: Please visit ( ) It’s easy to apply for our UNILEVER Future Leaders Programme (UFLP) with these steps; Stage 1: Registration & Application * Closing Date for applications – December 8 th , 2019 Stage 2: Experience Unilever Day Stage 3: NAME Camp
A Laundry Helper Maid is responsible for ensuring that linen is available for all departments as requested to deliver an excellent Guest and Member experience while maintaining Linen Room cleanliness and taking receipt of stock. What will I be doing? As a Laundry Helper Maid, you are responsible for ensuring that linen is available for all departments as requested to deliver an excellent Guest and Member experience. A Laundry Helper Maid will also be required to maintain cleanliness of the linen room and take receipt of stock. Specifically, you will be responsible for performing the following tasks to the highest standards: Ensure Linen is available for all departments as requested Ensure quality controls are in place for all linen processes, rejecting any exceptions Maintain cleanliness of the Linen Room Carrying out stock takes as requested Ensure par stocks are maintained Take receipt of stock and ensure safe storage Manage customer service issues quickly and effectively Oversee the issuing of linen via a requisition system Ensure team members adhere to all Health and Safety Regulations Carry out any other reasonable task set by the hotel's management What are we looking for? A Laundry Helper Maid serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude Good communication skills Ability to work under pressure Ability to work on their own or in teams Flexibility to work late shifts Methodical and well organised It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous hotel or laundry experience What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 14, 2019
Full Time
A Laundry Helper Maid is responsible for ensuring that linen is available for all departments as requested to deliver an excellent Guest and Member experience while maintaining Linen Room cleanliness and taking receipt of stock. What will I be doing? As a Laundry Helper Maid, you are responsible for ensuring that linen is available for all departments as requested to deliver an excellent Guest and Member experience. A Laundry Helper Maid will also be required to maintain cleanliness of the linen room and take receipt of stock. Specifically, you will be responsible for performing the following tasks to the highest standards: Ensure Linen is available for all departments as requested Ensure quality controls are in place for all linen processes, rejecting any exceptions Maintain cleanliness of the Linen Room Carrying out stock takes as requested Ensure par stocks are maintained Take receipt of stock and ensure safe storage Manage customer service issues quickly and effectively Oversee the issuing of linen via a requisition system Ensure team members adhere to all Health and Safety Regulations Carry out any other reasonable task set by the hotel's management What are we looking for? A Laundry Helper Maid serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude Good communication skills Ability to work under pressure Ability to work on their own or in teams Flexibility to work late shifts Methodical and well organised It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous hotel or laundry experience What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Where You’ll Work Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software engineers. Based in NYC, SF, Kigali, Cairo, Lagos, Nairobi, Accra and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. What You’ll Do Our Andelan Principal Engineers are renowned for their technical prowess . They are admired and respected for the depth of their technical expertise and leadership. Specifically, you’ll: Use your expert knowledge, in your core technology or set of technologies, to delight our partners around the world. Make meaningful and impactful technical decisions with a keen understanding of the operational ramifications. Lead fast-paced teams through change, while delivering value, unparalleled enthusiasm, and a relentless commitment to excellence. What You’ll Bring All Andela engineers go above and beyond. To find out more about additional suggested competencies, check out our engineer framework . Experience A minimum of 6-12 years of professional experience , during which you’ve built deep technical expertise and demonstrated technical leadership. Required Mastery of the core features of at least one backend language : Python, JavaScript/Node, PHP, Ruby Leadership skills with a high amount of emotional intelligence. You’ve led teams, initiatives, and a range of technical working sessions Demonstrated experience of having taken large-scale initiatives from conception through to production, while continuing to support, optimize, and iterate Advanced understanding of at least one Web Framework for your language of choice: i.e Flask/Django for Python; Node/Express for JavaScript, Rails for Ruby, Lumen/Laravel for PHP. Deep knowledge of the fundamental front-end languages/technologies -- i.e HTML, CSS, JavaScript Deep knowledge of at least one front-end framework -- React, Angular, Vue as well as experience with responsive design interface development Extensive experience with architecture and design principles, building to consider maintainability, performance, security requirements, and impact. Working knowledge of at least one complementary front-end languages/frameworks (ex: React, Angular, Vue ) Intermediate understanding of at least one Web Framework for your language of choice: Flask/Django for Python; Node/Express for JavaScript, Rails for Ruby, Lumen/Laravel for PHP. Deep understanding of fundamental database concepts - relational (SQL) database, non-relational (NoSQL) database, ORMs/ODMs and Web storage API (front end) Strong ability to problem-solve, debug, and understand pertinent performance metrics Strong preference for test-driven-development (TDD) and understands its importance Strength with at least one web server technology -- (ex: Apache, Nginx) Strength working within at least one cloud hosting platform --(ex: AWS, GCP) Confident working with tools and editors -- (ex: Grunt, Sublime, Atom, JSLint) Measured experience with unit, integration, e2e and UI testing, with at least one relevant testing framework Expert leveraging software-development lifecycle (SDLC) methodologies, (such as agile) to drive positive personal/team outcomes to increase velocity and on-time delivery Preferred Skills Working knowledge of software engineering collaboration tools (Ex: Git, Jira) Practiced at learning by sharing knowledge via means such as mentorship, engagement within a technical community, contributions to open source, etc. Familiarity with containerization infrastructure and orchestration Awareness of the capabilities of applicable languages/frameworks/libraries as well as the inherent differences between them in order to understand trade-offs and make recommendations What You’ll Get Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds inside and outside of your field A chance to change the world for the better We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. *May vary slightly based on location
Nov 14, 2019
Full Time
Where You’ll Work Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software engineers. Based in NYC, SF, Kigali, Cairo, Lagos, Nairobi, Accra and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. What You’ll Do Our Andelan Principal Engineers are renowned for their technical prowess . They are admired and respected for the depth of their technical expertise and leadership. Specifically, you’ll: Use your expert knowledge, in your core technology or set of technologies, to delight our partners around the world. Make meaningful and impactful technical decisions with a keen understanding of the operational ramifications. Lead fast-paced teams through change, while delivering value, unparalleled enthusiasm, and a relentless commitment to excellence. What You’ll Bring All Andela engineers go above and beyond. To find out more about additional suggested competencies, check out our engineer framework . Experience A minimum of 6-12 years of professional experience , during which you’ve built deep technical expertise and demonstrated technical leadership. Required Mastery of the core features of at least one backend language : Python, JavaScript/Node, PHP, Ruby Leadership skills with a high amount of emotional intelligence. You’ve led teams, initiatives, and a range of technical working sessions Demonstrated experience of having taken large-scale initiatives from conception through to production, while continuing to support, optimize, and iterate Advanced understanding of at least one Web Framework for your language of choice: i.e Flask/Django for Python; Node/Express for JavaScript, Rails for Ruby, Lumen/Laravel for PHP. Deep knowledge of the fundamental front-end languages/technologies -- i.e HTML, CSS, JavaScript Deep knowledge of at least one front-end framework -- React, Angular, Vue as well as experience with responsive design interface development Extensive experience with architecture and design principles, building to consider maintainability, performance, security requirements, and impact. Working knowledge of at least one complementary front-end languages/frameworks (ex: React, Angular, Vue ) Intermediate understanding of at least one Web Framework for your language of choice: Flask/Django for Python; Node/Express for JavaScript, Rails for Ruby, Lumen/Laravel for PHP. Deep understanding of fundamental database concepts - relational (SQL) database, non-relational (NoSQL) database, ORMs/ODMs and Web storage API (front end) Strong ability to problem-solve, debug, and understand pertinent performance metrics Strong preference for test-driven-development (TDD) and understands its importance Strength with at least one web server technology -- (ex: Apache, Nginx) Strength working within at least one cloud hosting platform --(ex: AWS, GCP) Confident working with tools and editors -- (ex: Grunt, Sublime, Atom, JSLint) Measured experience with unit, integration, e2e and UI testing, with at least one relevant testing framework Expert leveraging software-development lifecycle (SDLC) methodologies, (such as agile) to drive positive personal/team outcomes to increase velocity and on-time delivery Preferred Skills Working knowledge of software engineering collaboration tools (Ex: Git, Jira) Practiced at learning by sharing knowledge via means such as mentorship, engagement within a technical community, contributions to open source, etc. Familiarity with containerization infrastructure and orchestration Awareness of the capabilities of applicable languages/frameworks/libraries as well as the inherent differences between them in order to understand trade-offs and make recommendations What You’ll Get Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds inside and outside of your field A chance to change the world for the better We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. *May vary slightly based on location
Where You’ll Work Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software engineers. Based in NYC, SF, Kigali, Cairo, Lagos, Nairobi, Accra and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. What You’ll Do Our Andelan Principal Engineers are renowned for their technical prowess . They are admired and respected for the depth of their technical expertise and leadership. Specifically, you’ll: Use your knowledge in your core technology to delight our partners around the world. Be responsible for the coding standards, conduct and deliverables of your fast-paced, distributed, teams, by proactively communicating and prioritizing effectively . Act as role-model even in the most difficult and challenging situations , using constructive feedback, mentorship and universal respect. What You’ll Bring All Andela engineers go above and beyond. To find out more about additional suggested competencies, check out our engineer framework. Experience A minimum of 6-12 years of professional experience , during which you’ve built deep technical expertise and demonstrated technical leadership. Required Expert-level understanding of at least one core backend language : Python, JavaScript/Node, PHP, Ruby Intermediate-level understanding of at least one other backend language (In addition to the core language): Python, JavaScript/Node, PHP, Ruby Leadership skills with a high amount of emotional intelligence. You’ve led teams, initiatives, and a range of technical working sessions Demonstrated experience of having taken large-scale initiatives from conception through to production, while continuing to support, optimize, and iterate Extensive experience with architecture and design principles, building to consider maintainability, performance, security requirements, and impact. Advanced understanding of at least one Web Framework for your language of choice: Flask/Django for Python; Node/Express for JavaScript, Rails for Ruby, Lumen/Laravel for PHP. Deep understanding of fundamental database concepts - relational (SQL) database, non-relational (NoSQL) database and ORMs/ODMs Strong knowledge of at least one cloud hosting platform (Ex: AWS, Azure, GCP) Deep knowledge of at least one CI/CD tool -- Jenkins, Travis CI, Circle CI Expert level understanding of containerization and orchestration techniques -- Docker, Docker Swarm, Kubernetes Demonstrated expertise with highly available infrastructure patterns and their tradeoffs Deep understanding of applicable unit and integration testing , and testing frameworks/libraries Deep knowledge of networking concepts -- DNS, OSI model, TCP/IP, UDP, FTP Strong ability to problem-solve, debug, and understand pertinent performance metrics Comfort working within agile methodologies and experienced in estimation and time management Awareness of the capabilities of applicable languages/frameworks/libraries as well as the inherent differences between them in order to understand trade-offs and make recommendations. Preferred Working knowledge of software engineering collaboration tools Strong preference for test-driven-development (TDD) and understands its importance Working knowledge of code editor and formatting tools Practiced at learning by sharing knowledge via means such as mentorship, engagement within a technical community, contributions to open source, etc. Comfort with at least one web server technology -- (ex: Apache, Nginx) What You’ll Get* Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds inside and outside of your field A chance to change the world for the better We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. *May vary slightly based on location
Nov 14, 2019
Full Time
Where You’ll Work Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software engineers. Based in NYC, SF, Kigali, Cairo, Lagos, Nairobi, Accra and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. What You’ll Do Our Andelan Principal Engineers are renowned for their technical prowess . They are admired and respected for the depth of their technical expertise and leadership. Specifically, you’ll: Use your knowledge in your core technology to delight our partners around the world. Be responsible for the coding standards, conduct and deliverables of your fast-paced, distributed, teams, by proactively communicating and prioritizing effectively . Act as role-model even in the most difficult and challenging situations , using constructive feedback, mentorship and universal respect. What You’ll Bring All Andela engineers go above and beyond. To find out more about additional suggested competencies, check out our engineer framework. Experience A minimum of 6-12 years of professional experience , during which you’ve built deep technical expertise and demonstrated technical leadership. Required Expert-level understanding of at least one core backend language : Python, JavaScript/Node, PHP, Ruby Intermediate-level understanding of at least one other backend language (In addition to the core language): Python, JavaScript/Node, PHP, Ruby Leadership skills with a high amount of emotional intelligence. You’ve led teams, initiatives, and a range of technical working sessions Demonstrated experience of having taken large-scale initiatives from conception through to production, while continuing to support, optimize, and iterate Extensive experience with architecture and design principles, building to consider maintainability, performance, security requirements, and impact. Advanced understanding of at least one Web Framework for your language of choice: Flask/Django for Python; Node/Express for JavaScript, Rails for Ruby, Lumen/Laravel for PHP. Deep understanding of fundamental database concepts - relational (SQL) database, non-relational (NoSQL) database and ORMs/ODMs Strong knowledge of at least one cloud hosting platform (Ex: AWS, Azure, GCP) Deep knowledge of at least one CI/CD tool -- Jenkins, Travis CI, Circle CI Expert level understanding of containerization and orchestration techniques -- Docker, Docker Swarm, Kubernetes Demonstrated expertise with highly available infrastructure patterns and their tradeoffs Deep understanding of applicable unit and integration testing , and testing frameworks/libraries Deep knowledge of networking concepts -- DNS, OSI model, TCP/IP, UDP, FTP Strong ability to problem-solve, debug, and understand pertinent performance metrics Comfort working within agile methodologies and experienced in estimation and time management Awareness of the capabilities of applicable languages/frameworks/libraries as well as the inherent differences between them in order to understand trade-offs and make recommendations. Preferred Working knowledge of software engineering collaboration tools Strong preference for test-driven-development (TDD) and understands its importance Working knowledge of code editor and formatting tools Practiced at learning by sharing knowledge via means such as mentorship, engagement within a technical community, contributions to open source, etc. Comfort with at least one web server technology -- (ex: Apache, Nginx) What You’ll Get* Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds inside and outside of your field A chance to change the world for the better We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. *May vary slightly based on location
A Chief Engineer will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels. What will I be doing? As Chief Engineer, you are responsible for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, a Chief Engineer will perform the following tasks to the highest standards: Lead the Engineering Team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property Communicate with Government agencies to ensure full compliance with statutory regulations Prepare Capital and Repairs and Maintenance budgets for Engineering Perform daily checks around the hotel Conduct lift emergency release procedures as required Diagnose, maintain, and repair mechanical equipment within the hotel Ensure good relationships are built with internal and external customers Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise Develop, implement, and direct all emergency programs Develop, implement and manage energy conservation programs for the property to minimize expenses Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively Perform special projects and other responsibilities as assigned Identify and introduce environmentally-friendly systems and equipment Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation What are we looking for? A Chief Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Advanced knowledge of building management/engineering A degree in Engineering or similar Exposure to budgeting and basic accounting Positive attitude Good communication skills Committed to delivering a high level of customer service Strong leadership skills and previous experience of managing a team Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure Ability to work on their own Previous experience of facilities management Proficient, at an advanced level, with computers and relevant computer programs It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: First Aid Qualification in engineering field What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 14, 2019
Full Time
A Chief Engineer will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels. What will I be doing? As Chief Engineer, you are responsible for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, a Chief Engineer will perform the following tasks to the highest standards: Lead the Engineering Team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property Communicate with Government agencies to ensure full compliance with statutory regulations Prepare Capital and Repairs and Maintenance budgets for Engineering Perform daily checks around the hotel Conduct lift emergency release procedures as required Diagnose, maintain, and repair mechanical equipment within the hotel Ensure good relationships are built with internal and external customers Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise Develop, implement, and direct all emergency programs Develop, implement and manage energy conservation programs for the property to minimize expenses Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively Perform special projects and other responsibilities as assigned Identify and introduce environmentally-friendly systems and equipment Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation What are we looking for? A Chief Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Advanced knowledge of building management/engineering A degree in Engineering or similar Exposure to budgeting and basic accounting Positive attitude Good communication skills Committed to delivering a high level of customer service Strong leadership skills and previous experience of managing a team Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure Ability to work on their own Previous experience of facilities management Proficient, at an advanced level, with computers and relevant computer programs It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: First Aid Qualification in engineering field What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Where You’ll Work Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software engineers. Based in NYC, SF, Kigali, Cairo, Lagos, Nairobi, Accra and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. What You’ll Do Our Andelan Principal Engineers are renowned for their technical prowess . They are admired and respected for the depth of their technical expertise and leadership. Specifically, you’ll: Use your expert knowledge, in your core technology or set of technologies, to delight our partners around the world. Make meaningful and impactful technical decisions with a keen understanding of the operational ramifications. Lead fast-paced teams through change, while delivering value, unparalleled enthusiasm, and a relentless commitment to excellence. What You’ll Bring All Andela engineers go above and beyond. To find out more about additional suggested competencies, check out our engineer framework . Experience A minimum of 6-12 years of professional experience , during which they’ve built deep technical expertise and demonstrated technical leadership. Required Deep knowledge of at least one front-end framework -- React, Angular, Vue Working knowledge of at least one CSS framework -- Bootstrap, Materialize CSS, Semantic UI Deep knowledge of JavaScript core language concepts -- DOM manipulation, Fetch API, ES6 features Deep knowledge of the fundamental front-end languages/technologies -- HTML, CSS, JavaScript Leadership skills with a high amount of emotional intelligence. You’ve led teams, initiatives, and a range of technical working sessions Demonstrated experience of having taken large-scale initiatives from conception through to production, while continuing to support, optimize, and iterate Extensive experience with architecture and design principles, building to consider maintainability, performance, security requirements, and impact. Strong ability to problem-solve, debug, and understand pertinent performance metrics Strong preference for test-driven-development (TDD) and understanding of its importance Deep knowledge of unit and integration testing and testing frameworks/libraries (Ex: Jest, Jasmine, Mocha) Confident working with tools and editors -- (ex: Grunt, Sublime, Atom, JSLint) Measured experience with unit, integration, e2e and UI testing, with at least one relevant testing framework Expert leveraging software-development lifecycle (SDLC) methodologies, (such as agile) to drive positive personal/team outcomes to increase velocity and on-time delivery Experience having developed performance budgets , a deep knowledge of at least one analytics system, and understanding of how to optimize to deliver against key business metrics Preferred Experience using ESLint and module builders Practiced at learning by sharing knowledge via means such as mentorship, engagement within a technical community, contributions to open source, etc. Familiarity with containerization infrastructure and orchestration What You’ll Get* Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds inside and outside of your field A chance to change the world for the better We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. *May vary slightly based on location
Nov 14, 2019
Full Time
Where You’ll Work Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software engineers. Based in NYC, SF, Kigali, Cairo, Lagos, Nairobi, Accra and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. What You’ll Do Our Andelan Principal Engineers are renowned for their technical prowess . They are admired and respected for the depth of their technical expertise and leadership. Specifically, you’ll: Use your expert knowledge, in your core technology or set of technologies, to delight our partners around the world. Make meaningful and impactful technical decisions with a keen understanding of the operational ramifications. Lead fast-paced teams through change, while delivering value, unparalleled enthusiasm, and a relentless commitment to excellence. What You’ll Bring All Andela engineers go above and beyond. To find out more about additional suggested competencies, check out our engineer framework . Experience A minimum of 6-12 years of professional experience , during which they’ve built deep technical expertise and demonstrated technical leadership. Required Deep knowledge of at least one front-end framework -- React, Angular, Vue Working knowledge of at least one CSS framework -- Bootstrap, Materialize CSS, Semantic UI Deep knowledge of JavaScript core language concepts -- DOM manipulation, Fetch API, ES6 features Deep knowledge of the fundamental front-end languages/technologies -- HTML, CSS, JavaScript Leadership skills with a high amount of emotional intelligence. You’ve led teams, initiatives, and a range of technical working sessions Demonstrated experience of having taken large-scale initiatives from conception through to production, while continuing to support, optimize, and iterate Extensive experience with architecture and design principles, building to consider maintainability, performance, security requirements, and impact. Strong ability to problem-solve, debug, and understand pertinent performance metrics Strong preference for test-driven-development (TDD) and understanding of its importance Deep knowledge of unit and integration testing and testing frameworks/libraries (Ex: Jest, Jasmine, Mocha) Confident working with tools and editors -- (ex: Grunt, Sublime, Atom, JSLint) Measured experience with unit, integration, e2e and UI testing, with at least one relevant testing framework Expert leveraging software-development lifecycle (SDLC) methodologies, (such as agile) to drive positive personal/team outcomes to increase velocity and on-time delivery Experience having developed performance budgets , a deep knowledge of at least one analytics system, and understanding of how to optimize to deliver against key business metrics Preferred Experience using ESLint and module builders Practiced at learning by sharing knowledge via means such as mentorship, engagement within a technical community, contributions to open source, etc. Familiarity with containerization infrastructure and orchestration What You’ll Get* Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds inside and outside of your field A chance to change the world for the better We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. *May vary slightly based on location
A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests. What will I be doing? As Housekeeping Attendant, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards: Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work Provide excellent guest service Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time Request flowers for special occasions (marriage, death, maternity ...). Besides providing embroidery for special linen (wedding and pampering) Control makes monthly Lost and Found and donations Check the uniforms and send for c leaning and / or repair Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily Makes daily guest clothing release of guests that use the laundry service Makes monthly closing of Laundry expenses and provision of same Replaces (a) Laundry Attendant in case of holidays, days off or absences What are we looking for? A Housekeeping Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below: Planning and organizing Good oral and written communication Previous experience in Laundry Good interpersonal skills Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office Committed to delivering a high level of customer service Excellent standards of clean It is advantageous in this position if you demonstrate the following capabilities and advantages: Ability to work in a team Excellent attention to detail Positive Attitude What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 13, 2019
Full Time
A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests. What will I be doing? As Housekeeping Attendant, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards: Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work Provide excellent guest service Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time Request flowers for special occasions (marriage, death, maternity ...). Besides providing embroidery for special linen (wedding and pampering) Control makes monthly Lost and Found and donations Check the uniforms and send for c leaning and / or repair Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily Makes daily guest clothing release of guests that use the laundry service Makes monthly closing of Laundry expenses and provision of same Replaces (a) Laundry Attendant in case of holidays, days off or absences What are we looking for? A Housekeeping Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below: Planning and organizing Good oral and written communication Previous experience in Laundry Good interpersonal skills Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office Committed to delivering a high level of customer service Excellent standards of clean It is advantageous in this position if you demonstrate the following capabilities and advantages: Ability to work in a team Excellent attention to detail Positive Attitude What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Main Job Purpose: *Location: Alexandria - Borg El Arab Supporting the Supply Chain HR business partner in factory related tasks and handling the PD (people development) pillar in relevance to WCM (world class manufacturing) for factories. We are looking for someone who has a passion for human resources, people development to kick-start his career in this field and preferably with an Engineering background to work closely with Supply Chain. Key Responsibilities: Employees’ Capability building plans. Facilitating trainings and learning sessions. Job descriptions updating according to the specifics of each factory. Skill Assessment for Engineers. Working with engineers in assessing the shop floor’s skill level. Supporting factory team in providing training to shop floor. Absenteeism Analysis for factory shop floor and enforcing actions accordingly. Closely investigate Human Errors with the related engineer and work on actions to eliminate. Developing a motivation system and events to help in engagement of employees in WCM. Skill and Qualifications: Fresh graduates with a Bachelor's degree preferably in Engineering/Business Administration Strong communication skills Passionate for Human Resources and a people's person
Nov 13, 2019
Full Time
Main Job Purpose: *Location: Alexandria - Borg El Arab Supporting the Supply Chain HR business partner in factory related tasks and handling the PD (people development) pillar in relevance to WCM (world class manufacturing) for factories. We are looking for someone who has a passion for human resources, people development to kick-start his career in this field and preferably with an Engineering background to work closely with Supply Chain. Key Responsibilities: Employees’ Capability building plans. Facilitating trainings and learning sessions. Job descriptions updating according to the specifics of each factory. Skill Assessment for Engineers. Working with engineers in assessing the shop floor’s skill level. Supporting factory team in providing training to shop floor. Absenteeism Analysis for factory shop floor and enforcing actions accordingly. Closely investigate Human Errors with the related engineer and work on actions to eliminate. Developing a motivation system and events to help in engagement of employees in WCM. Skill and Qualifications: Fresh graduates with a Bachelor's degree preferably in Engineering/Business Administration Strong communication skills Passionate for Human Resources and a people's person
An Upholster will support the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels. What will I be doing? As Upholster/Technician, you will support the Engineering Team to ensure that engineering and maintenance operations within the hotel, including general property maintenance energy conservation, are working properly and to standard. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, an Engineer will perform the following tasks to the highest standards: Perform day-to-day routine and preventative maintenance within the hotel rooms Respond promptly and efficiently to any maintenance calls that arise Execute the preventative maintenance schedule and ensure all equipment and designated areas are maintained to the required standard Assist in the implementation of energy conservation program Recommend maintenance system improvements and energy savings Maintain all tools, equipment, and working areas in good condition Keep your technical training knowledge and skills up to date What are we looking for? An Upholster/Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: A certificate in a specialized field such as Electrical, Mechanical, Refrigeration, Carpentry, or Plumbing, required Current working knowledge of general maintenance and engineering work Experience in the Maintenance Department of a large hotel, hospital, ship, and/or restaurant complex or similar Strong work ethic A passion for delivering great customer service Ability to work without close supervision and within established timeframes What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Waldorf Astoria Hotels & Resorts
Nov 13, 2019
Full Time
An Upholster will support the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels. What will I be doing? As Upholster/Technician, you will support the Engineering Team to ensure that engineering and maintenance operations within the hotel, including general property maintenance energy conservation, are working properly and to standard. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, an Engineer will perform the following tasks to the highest standards: Perform day-to-day routine and preventative maintenance within the hotel rooms Respond promptly and efficiently to any maintenance calls that arise Execute the preventative maintenance schedule and ensure all equipment and designated areas are maintained to the required standard Assist in the implementation of energy conservation program Recommend maintenance system improvements and energy savings Maintain all tools, equipment, and working areas in good condition Keep your technical training knowledge and skills up to date What are we looking for? An Upholster/Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: A certificate in a specialized field such as Electrical, Mechanical, Refrigeration, Carpentry, or Plumbing, required Current working knowledge of general maintenance and engineering work Experience in the Maintenance Department of a large hotel, hospital, ship, and/or restaurant complex or similar Strong work ethic A passion for delivering great customer service Ability to work without close supervision and within established timeframes What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Waldorf Astoria Hotels & Resorts
Background Technology has impacted how most companies do business. To say the least, digital platforms have had an impact on how consumer goods companies do business. At Unilever we were at the front of the media revolutions in print advertising in the 1890s, in radio in the 1930s and in TV in the 1960s. Now we are at the forefront of the digital revolution. DIGITAL HUBS is part of our efforts in making sure our communication and routes to markets are benefitting from the technology, data, and design capabilities that are needed to lead this change in the markets. There has never been a more exciting time to be in marketing profession than now. To accelerate our journey at exponential pace we are looking for the best digital talent, fellow kindred spirits who have the passion for all things digital and are not afraid to break convention to be change catalysts within our business. We are looking for a committed, enthusiastic and experienced professional who has proven expertise. The person in this job will work in the Digital Hub and closely with the local media and marketing teams. About the role eCommerce is a growth driver for Unilever. The Fast-Moving Consumer Goods industry (FMCG) is facing an enormous eCommerce growth opportunity. The prominent rise of ecommerce and related new business models is having an impact on consumer shopping habits in bricks and mortar environments. The rise of Direct to Consumer is a clear disruption in FMCG trade – it presence of exciting skill-sets within our digital hub teams that we have not recruited for before. In your role as the Ecommerce Associate Partnerships Manager you will be responsible to create and operationalize a cross channel performance marketing strategy for our digital campaigns, with the goal of maximizing conversion all along the funnel. The Ecommerce Associate Partnerships Manager will be part of the Digital Hub and will work cross-functionally with different departments and such as brand marketing, media & eCommerce, while also closely operating with our agencies. He/she is the internal expert when it comes to conversion led planning and optimization for digital media and creative performance. There is extensive cross-functional, cross-market working with an extensive range of stakeholders. This role does not have any direct reports: rather, it requires one to manage external agency teams, media partners and to co-work effectively with a wide range of colleagues. Responsibilities Ensure that lower funnel conversion assets are included in all key digital campaigns and on all digital engagement assets to drive as appropriate lead acquisitions, conversion and sales in eComm channels Working with the analytics, Ecommerce lead, creative & media agencies to continuously optimize for campaign objectives and performance metrics in real time plans, ensuring qualitative traffic to Unilever properties and partners stores, aimed at converting to either data capture or sales and maximizing the ROAS Manage and deliver superior conversion led search optimization inside and outside the retailer to drive ecommerce sales Understand and leverage retailer platform functionalities to deliver ROAS on Unilever media investment on the retailer platform. Partnering with eCommerce team, Market Lead and Ecommerce Lead to design sales led planning while activating eCommerce channel media Defining A/B testing opportunities (audience segments, channel and content) and building into media & content briefs Codify the learning/results from each campaign and use the evaluation to sharply define ways of working with cross capability teams. Create capability/training sessions to upskill brand teams on performance marketing Budget setting for ecommerce performance both inside and outside the retailer Skills and Experience Primary Traits (‘required’) o Knowledge of Ecommerce conversion optimisation, performance marketing campaign planning or similar. Probably gained in a leading multinational media agency, advertiser or global digital platform. Hands-on experience of eCommerce and Social Commerce, from a holistic consumer journey perspective. o An excellent English language communicator with senior stakeholders, peers and reports (conversational and presentational) o Excellent listening skills and the ability to understand and articulate customer needs in business and more technical vocabulary, e.g. to convert a Marketer’s request into a stimulating performance media brief. o Experience managing relationships in a large, multinational, matrix organisation. o Experience working as or with marketing stakeholders/agencies and an understanding of their likely challenges and information requirement o Right Mental Attitude – open communication & walk the talk. Secondary traits (‘nice to have’) o Experienced project manager, particularly in terms of project planning, forecasting demand and managing human resource accordingly. o Facilitation and capability building skills. Able to contribute to a significant change programme. o Cross-cultural sensitivity and working capability. o Organisational change-agent mind-set o Agile and Scrum experience is a plus
Nov 13, 2019
Full Time
Background Technology has impacted how most companies do business. To say the least, digital platforms have had an impact on how consumer goods companies do business. At Unilever we were at the front of the media revolutions in print advertising in the 1890s, in radio in the 1930s and in TV in the 1960s. Now we are at the forefront of the digital revolution. DIGITAL HUBS is part of our efforts in making sure our communication and routes to markets are benefitting from the technology, data, and design capabilities that are needed to lead this change in the markets. There has never been a more exciting time to be in marketing profession than now. To accelerate our journey at exponential pace we are looking for the best digital talent, fellow kindred spirits who have the passion for all things digital and are not afraid to break convention to be change catalysts within our business. We are looking for a committed, enthusiastic and experienced professional who has proven expertise. The person in this job will work in the Digital Hub and closely with the local media and marketing teams. About the role eCommerce is a growth driver for Unilever. The Fast-Moving Consumer Goods industry (FMCG) is facing an enormous eCommerce growth opportunity. The prominent rise of ecommerce and related new business models is having an impact on consumer shopping habits in bricks and mortar environments. The rise of Direct to Consumer is a clear disruption in FMCG trade – it presence of exciting skill-sets within our digital hub teams that we have not recruited for before. In your role as the Ecommerce Associate Partnerships Manager you will be responsible to create and operationalize a cross channel performance marketing strategy for our digital campaigns, with the goal of maximizing conversion all along the funnel. The Ecommerce Associate Partnerships Manager will be part of the Digital Hub and will work cross-functionally with different departments and such as brand marketing, media & eCommerce, while also closely operating with our agencies. He/she is the internal expert when it comes to conversion led planning and optimization for digital media and creative performance. There is extensive cross-functional, cross-market working with an extensive range of stakeholders. This role does not have any direct reports: rather, it requires one to manage external agency teams, media partners and to co-work effectively with a wide range of colleagues. Responsibilities Ensure that lower funnel conversion assets are included in all key digital campaigns and on all digital engagement assets to drive as appropriate lead acquisitions, conversion and sales in eComm channels Working with the analytics, Ecommerce lead, creative & media agencies to continuously optimize for campaign objectives and performance metrics in real time plans, ensuring qualitative traffic to Unilever properties and partners stores, aimed at converting to either data capture or sales and maximizing the ROAS Manage and deliver superior conversion led search optimization inside and outside the retailer to drive ecommerce sales Understand and leverage retailer platform functionalities to deliver ROAS on Unilever media investment on the retailer platform. Partnering with eCommerce team, Market Lead and Ecommerce Lead to design sales led planning while activating eCommerce channel media Defining A/B testing opportunities (audience segments, channel and content) and building into media & content briefs Codify the learning/results from each campaign and use the evaluation to sharply define ways of working with cross capability teams. Create capability/training sessions to upskill brand teams on performance marketing Budget setting for ecommerce performance both inside and outside the retailer Skills and Experience Primary Traits (‘required’) o Knowledge of Ecommerce conversion optimisation, performance marketing campaign planning or similar. Probably gained in a leading multinational media agency, advertiser or global digital platform. Hands-on experience of eCommerce and Social Commerce, from a holistic consumer journey perspective. o An excellent English language communicator with senior stakeholders, peers and reports (conversational and presentational) o Excellent listening skills and the ability to understand and articulate customer needs in business and more technical vocabulary, e.g. to convert a Marketer’s request into a stimulating performance media brief. o Experience managing relationships in a large, multinational, matrix organisation. o Experience working as or with marketing stakeholders/agencies and an understanding of their likely challenges and information requirement o Right Mental Attitude – open communication & walk the talk. Secondary traits (‘nice to have’) o Experienced project manager, particularly in terms of project planning, forecasting demand and managing human resource accordingly. o Facilitation and capability building skills. Able to contribute to a significant change programme. o Cross-cultural sensitivity and working capability. o Organisational change-agent mind-set o Agile and Scrum experience is a plus
About Andela Marc Andresson, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world. ” That statement is just as true today as it was eight years ago. Software is embedded in our day-to-day, and few industries are immune. Peak behind the code and you will find brilliant engineers pushing the boundaries of what is possible. Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business. Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020. That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa and placed them as full-time, embedded members of development teams at over 200+ tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures. And we are just getting started. Our People All of our people live and breathe our E.P.I.C values: Excellence : We are lifelong learners who strive for mastery of our craft Passion : We believe we are going to change the world and act accordingly Integrity : We choose extraordinary people and then trust them to do the right thing Collaboration : We know our sum is greater than our parts What You’ll Do In this role, you will work as a Principle Frontend Engineer within the Technology organization, building world-class internal and customer facing products to support Andela’s business needs. Our Andelan Principal Engineers are renowned for their technical prowess . They are admired and respected for the depth of their technical expertise and leadership. Specifically, you’ll: Use your expert knowledge to deliver complex software solutions that will delight our partners around the world. Make meaningful and impactful technical decisions with a keen understanding of the operational ramifications. Share responsibility for strategically scaling Andela’s systems. Bring vision to the team in the form of new technology recommendations, ideas, and approaches. Provide technical leadership to fast-paced teams, while delivering value, unparalleled enthusiasm, and a relentless commitment to excellence. Build great software while continuously learning and expanding your skill set. What You’ll Bring All Andela engineers go above and beyond. To find out more about additional suggested competencies, check out our engineer framework. Experience A minimum of 6 years professional experience , during which you’ve built deep technical expertise and demonstrated technical leadership . Required Expertise in building modern Angular based Single Page Applications Deep knowledge of JavaScript core language concepts -- DOM manipulation, Fetch API, ES6 features Extensive experience working with fundamental front-end languages/technologies, HTML, CSS, Sass (SCSS) framework Expertise in design and management of large scale, secure, cloud based software deployment environments Strong ability to problem-solve, debug, and understand pertinent performance metrics Extensive experience with architecture and design principles , building to consider maintainability, performance, security requirements, and impact Deep knowledge of unit / integration testing, and testing frameworks/libraries Comfort working within agile methodologies and experienced in estimation and time management Excellent soft skills that enable you to lead and empower your team, and deliver the highest value Mentorship experience that helps others in approaching and solving for ambiguous efforts Strong understanding of business practices, engineering process, and industry trends Preferred Expertise with the following specific tools: Google Cloud Platform Frontend UI component library, Angular Material Linting tools, ESLint Testing frameworks, Jasmine, Karma Containerization tools, Docker, Kubernetes Cloud based CI/CD tools, CircleCI, CodeClimate What You’ll Get Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds inside and outside of your field A chance to change the world for the better We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Nov 13, 2019
Full Time
About Andela Marc Andresson, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world. ” That statement is just as true today as it was eight years ago. Software is embedded in our day-to-day, and few industries are immune. Peak behind the code and you will find brilliant engineers pushing the boundaries of what is possible. Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business. Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020. That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa and placed them as full-time, embedded members of development teams at over 200+ tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures. And we are just getting started. Our People All of our people live and breathe our E.P.I.C values: Excellence : We are lifelong learners who strive for mastery of our craft Passion : We believe we are going to change the world and act accordingly Integrity : We choose extraordinary people and then trust them to do the right thing Collaboration : We know our sum is greater than our parts What You’ll Do In this role, you will work as a Principle Frontend Engineer within the Technology organization, building world-class internal and customer facing products to support Andela’s business needs. Our Andelan Principal Engineers are renowned for their technical prowess . They are admired and respected for the depth of their technical expertise and leadership. Specifically, you’ll: Use your expert knowledge to deliver complex software solutions that will delight our partners around the world. Make meaningful and impactful technical decisions with a keen understanding of the operational ramifications. Share responsibility for strategically scaling Andela’s systems. Bring vision to the team in the form of new technology recommendations, ideas, and approaches. Provide technical leadership to fast-paced teams, while delivering value, unparalleled enthusiasm, and a relentless commitment to excellence. Build great software while continuously learning and expanding your skill set. What You’ll Bring All Andela engineers go above and beyond. To find out more about additional suggested competencies, check out our engineer framework. Experience A minimum of 6 years professional experience , during which you’ve built deep technical expertise and demonstrated technical leadership . Required Expertise in building modern Angular based Single Page Applications Deep knowledge of JavaScript core language concepts -- DOM manipulation, Fetch API, ES6 features Extensive experience working with fundamental front-end languages/technologies, HTML, CSS, Sass (SCSS) framework Expertise in design and management of large scale, secure, cloud based software deployment environments Strong ability to problem-solve, debug, and understand pertinent performance metrics Extensive experience with architecture and design principles , building to consider maintainability, performance, security requirements, and impact Deep knowledge of unit / integration testing, and testing frameworks/libraries Comfort working within agile methodologies and experienced in estimation and time management Excellent soft skills that enable you to lead and empower your team, and deliver the highest value Mentorship experience that helps others in approaching and solving for ambiguous efforts Strong understanding of business practices, engineering process, and industry trends Preferred Expertise with the following specific tools: Google Cloud Platform Frontend UI component library, Angular Material Linting tools, ESLint Testing frameworks, Jasmine, Karma Containerization tools, Docker, Kubernetes Cloud based CI/CD tools, CircleCI, CodeClimate What You’ll Get Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds inside and outside of your field A chance to change the world for the better We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Andela Marc Andresson, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world. ” That statement is just as true today as it was eight years ago. Software is embedded in our day-to-day, and few industries are immune. Peak behind the code and you will find brilliant engineers pushing the boundaries of what is possible. Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business. Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020. That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa and placed them as full-time, embedded members of development teams at over 200+ tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures. And we are just getting started. Our People All of our people live and breathe our E.P.I.C values: Excellence : We are lifelong learners who strive for mastery of our craft Passion : We believe we are going to change the world and act accordingly Integrity : We choose extraordinary people and then trust them to do the right thing Collaboration : We know our sum is greater than our parts What You’ll Do In this role, you will work as a Principal Backend Engineer within the Technology organization, building world-class internal and customer facing products to support Andela’s business needs. Our Andelan Principal Engineers are renowned for their technical prowess . They are admired and respected for the depth of their technical expertise and leadership. Specifically, you’ll: Use your expert knowledge to deliver complex software solutions that will delight our partners around the world. Make meaningful and impactful technical decisions with a keen understanding of the operational ramifications. Share responsibility for strategically scaling Andela’s systems. Bring vision to the team in the form of new technology recommendations, ideas, and approaches. Provide technical leadership to fast-paced teams, while delivering value, unparalleled enthusiasm, and a relentless commitment to excellence. Build great software while continuously learning and expanding your skill set. What You’ll Bring All Andela engineers go above and beyond. To find out more about additional suggested competencies, check out our engineer framework. Experience A minimum of 6 years professional experience , during which you’ve built deep technical expertise and demonstrated technical leadership . Required Expert-level understanding of JavaScript and Node based web application development Deep knowledge of database design, development and processing concepts, e.g query definition, db optimization, schema design, ORM, etc. Expertise in design and management of large scale, secure, cloud based software deployment environments Expert level understanding of application containerization and orchestration techniques Deep knowledge of client-server and multi-tier architectures Expertise in different automated test strategies (unit/integration/acceptance) Working knowledge of Test Coverage and Code Maintainability tools Strong ability to problem-solve, debug, and understand pertinent performance metrics Extensive experience with architecture and design principles , building to consider maintainability, performance, security requirements, and impact Excellent soft skills that enable you to lead and empower your team, and deliver the highest value Mentorship experience that helps others in approaching and solving for ambiguous efforts Working knowledge of Agile development practices and associated tools Strong understanding of business practices, engineering process, and industry trends Preferred Expertise with the following specific tools: Google Cloud Platform GraphQL based webservices NestJS application framework TypeORM and Postgres Modern Angular application development Typescript Containerization tools, Docker, Kubernetes Cloud based CI/CD tools, CircleCI, CodeClimate What You’ll Get Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds inside and outside of your field A chance to change the world for the better We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Nov 13, 2019
Full Time
About Andela Marc Andresson, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world. ” That statement is just as true today as it was eight years ago. Software is embedded in our day-to-day, and few industries are immune. Peak behind the code and you will find brilliant engineers pushing the boundaries of what is possible. Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business. Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020. That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa and placed them as full-time, embedded members of development teams at over 200+ tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures. And we are just getting started. Our People All of our people live and breathe our E.P.I.C values: Excellence : We are lifelong learners who strive for mastery of our craft Passion : We believe we are going to change the world and act accordingly Integrity : We choose extraordinary people and then trust them to do the right thing Collaboration : We know our sum is greater than our parts What You’ll Do In this role, you will work as a Principal Backend Engineer within the Technology organization, building world-class internal and customer facing products to support Andela’s business needs. Our Andelan Principal Engineers are renowned for their technical prowess . They are admired and respected for the depth of their technical expertise and leadership. Specifically, you’ll: Use your expert knowledge to deliver complex software solutions that will delight our partners around the world. Make meaningful and impactful technical decisions with a keen understanding of the operational ramifications. Share responsibility for strategically scaling Andela’s systems. Bring vision to the team in the form of new technology recommendations, ideas, and approaches. Provide technical leadership to fast-paced teams, while delivering value, unparalleled enthusiasm, and a relentless commitment to excellence. Build great software while continuously learning and expanding your skill set. What You’ll Bring All Andela engineers go above and beyond. To find out more about additional suggested competencies, check out our engineer framework. Experience A minimum of 6 years professional experience , during which you’ve built deep technical expertise and demonstrated technical leadership . Required Expert-level understanding of JavaScript and Node based web application development Deep knowledge of database design, development and processing concepts, e.g query definition, db optimization, schema design, ORM, etc. Expertise in design and management of large scale, secure, cloud based software deployment environments Expert level understanding of application containerization and orchestration techniques Deep knowledge of client-server and multi-tier architectures Expertise in different automated test strategies (unit/integration/acceptance) Working knowledge of Test Coverage and Code Maintainability tools Strong ability to problem-solve, debug, and understand pertinent performance metrics Extensive experience with architecture and design principles , building to consider maintainability, performance, security requirements, and impact Excellent soft skills that enable you to lead and empower your team, and deliver the highest value Mentorship experience that helps others in approaching and solving for ambiguous efforts Working knowledge of Agile development practices and associated tools Strong understanding of business practices, engineering process, and industry trends Preferred Expertise with the following specific tools: Google Cloud Platform GraphQL based webservices NestJS application framework TypeORM and Postgres Modern Angular application development Typescript Containerization tools, Docker, Kubernetes Cloud based CI/CD tools, CircleCI, CodeClimate What You’ll Get Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds inside and outside of your field A chance to change the world for the better We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Sealand is looking for an enthusiastic and dedicated Commercial Feedering Support to join the dynamic team in Cairo. We offer Global opportunities. When you join Sealand Med & Europe; you will find that the world is your workplace. You will work in a cultural diverse, stimulating environment, surrounded by new ideas. In this position you will have the opportunity to acquire skills and knowledge in the following areas: Customer Service & Sales related systems Exposure to multinational environment/culture. Room for growth and development. Enhancing personal skills. Soft skills such as turning complaints into opportunities, handling difficult customers, and managing customers' expectations. Team work, cross-functional management, & cross-cultural management. Key responsibilities Communications with customer being the front line of the commercial feedering customers. Act as focal point of contact for the customers assigned to you and to be fully responsible for their satisfaction. Offer excel level of service to the customers with the aim of achieving long term business retention. Proactive notify customers if there are action(s) required to get the containers ready for load and inform them in case change of loading vessels, voyages & dates. Attend to and communicate effectively on requirements and policies and thereby coordinate with all the relevant parties to ensure a smooth booking, documentation and invoices. Administer back-office functions of the commercial feedering team in Copenhagen. Proactively solve & prevent any issues may affect service delivery. Execute assigned tasks and all other necessary systems update correctly and timely. Understand and be familiar with local objective and KPIs and act in line with set targets. Monitor agreed service levels and identify root cause when targets are not met. Ensure proper follow up on all outstanding debts and pursue collection for Freight Outstanding. Maintain strict follow-up and ensure that outstanding stays within the global guidelines as per set KPIs Ensure to attend call from all internal & external customers and provide timely response of mail queries Be prepared to assist and/or perform tasks/work other than described in this job description To always behave in a manner consistent with and loyal to the A.P. Moller - Maersk values. We are looking for An excellent team player Able to work under pressure Well organized, efficient and effective Strong interpersonal and communication skills Actively seek for continuous improvement Positive mind set Fresh graduate Finance work experience will be an advantage Strong process oriented approach to work and excellent attention to detail. Resilient team player who is goal-orientated and demonstrates a high level of commitment with the ability to work under minimal supervision • Excellent Written and Verbal skills with people at all levels across the organisation in English.
Nov 13, 2019
Full Time
Sealand is looking for an enthusiastic and dedicated Commercial Feedering Support to join the dynamic team in Cairo. We offer Global opportunities. When you join Sealand Med & Europe; you will find that the world is your workplace. You will work in a cultural diverse, stimulating environment, surrounded by new ideas. In this position you will have the opportunity to acquire skills and knowledge in the following areas: Customer Service & Sales related systems Exposure to multinational environment/culture. Room for growth and development. Enhancing personal skills. Soft skills such as turning complaints into opportunities, handling difficult customers, and managing customers' expectations. Team work, cross-functional management, & cross-cultural management. Key responsibilities Communications with customer being the front line of the commercial feedering customers. Act as focal point of contact for the customers assigned to you and to be fully responsible for their satisfaction. Offer excel level of service to the customers with the aim of achieving long term business retention. Proactive notify customers if there are action(s) required to get the containers ready for load and inform them in case change of loading vessels, voyages & dates. Attend to and communicate effectively on requirements and policies and thereby coordinate with all the relevant parties to ensure a smooth booking, documentation and invoices. Administer back-office functions of the commercial feedering team in Copenhagen. Proactively solve & prevent any issues may affect service delivery. Execute assigned tasks and all other necessary systems update correctly and timely. Understand and be familiar with local objective and KPIs and act in line with set targets. Monitor agreed service levels and identify root cause when targets are not met. Ensure proper follow up on all outstanding debts and pursue collection for Freight Outstanding. Maintain strict follow-up and ensure that outstanding stays within the global guidelines as per set KPIs Ensure to attend call from all internal & external customers and provide timely response of mail queries Be prepared to assist and/or perform tasks/work other than described in this job description To always behave in a manner consistent with and loyal to the A.P. Moller - Maersk values. We are looking for An excellent team player Able to work under pressure Well organized, efficient and effective Strong interpersonal and communication skills Actively seek for continuous improvement Positive mind set Fresh graduate Finance work experience will be an advantage Strong process oriented approach to work and excellent attention to detail. Resilient team player who is goal-orientated and demonstrates a high level of commitment with the ability to work under minimal supervision • Excellent Written and Verbal skills with people at all levels across the organisation in English.
A Guest Relations Supervisor directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing? As Guest Relations Supervisor, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Executive is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations Manage, record and resolve promptly Guest or customer complaints Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget Maintain good communication and work relationships in all hotel areas Maintain staffing levels to meet business demands Attend all Reception meetings and Executive Lounge Meetings Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary What are we looking for? Guest Relations Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: An ability to listen and respond to demanding Guest needs Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high levels of customer service Ability to work under pressure Flexibility to respond to a variety of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in a customer service function or in a similar role A passion for delivering an exceptional level of Guest service High level of IT proficiency What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Waldorf Astoria Hotels & Resorts
Nov 12, 2019
Full Time
A Guest Relations Supervisor directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing? As Guest Relations Supervisor, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Executive is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations Manage, record and resolve promptly Guest or customer complaints Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget Maintain good communication and work relationships in all hotel areas Maintain staffing levels to meet business demands Attend all Reception meetings and Executive Lounge Meetings Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary What are we looking for? Guest Relations Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: An ability to listen and respond to demanding Guest needs Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high levels of customer service Ability to work under pressure Flexibility to respond to a variety of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in a customer service function or in a similar role A passion for delivering an exceptional level of Guest service High level of IT proficiency What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Waldorf Astoria Hotels & Resorts
A Restaurant Chef is responsible for contributing to the menu creation and managing the team member restaurant to deliver an excellent staff experience while managing food cost controls. What will I be doing? As a Restaurant Chef, you are responsible for contributing to the menu creation and managing the team member restaurant to deliver an excellent staff experience. A Restaurant Chef will also be required to manage food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards: Contributing to menu creation for team member restaurant Ensure consistency in quality of dishes at all times Manage staff performance issues in compliance with company policies and procedures Ensure resources meet business needs through the effective management of working rotas - Ensure compliance with food hygiene, Health and Safety, and stock procedures Support brand standards through the training and assessment of your team Manage food cost controls to contribute to Food and Beverage revenue What are we looking for? A Restaurant Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a similar role Approaches food in a creative way Strong supervisory skills Positive attitude Good communication skills Committed to delivering a high level of customer service Excellent grooming standards Excellent planning and organising skills It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Relevant qualifications for role Ability to work a variety of shifts including weekends, days, afternoons and evenings What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 12, 2019
Full Time
A Restaurant Chef is responsible for contributing to the menu creation and managing the team member restaurant to deliver an excellent staff experience while managing food cost controls. What will I be doing? As a Restaurant Chef, you are responsible for contributing to the menu creation and managing the team member restaurant to deliver an excellent staff experience. A Restaurant Chef will also be required to manage food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards: Contributing to menu creation for team member restaurant Ensure consistency in quality of dishes at all times Manage staff performance issues in compliance with company policies and procedures Ensure resources meet business needs through the effective management of working rotas - Ensure compliance with food hygiene, Health and Safety, and stock procedures Support brand standards through the training and assessment of your team Manage food cost controls to contribute to Food and Beverage revenue What are we looking for? A Restaurant Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a similar role Approaches food in a creative way Strong supervisory skills Positive attitude Good communication skills Committed to delivering a high level of customer service Excellent grooming standards Excellent planning and organising skills It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Relevant qualifications for role Ability to work a variety of shifts including weekends, days, afternoons and evenings What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
About Andela Marc Andresson, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world. ” That statement is just as true today as it was eight years ago. Software is embedded in our day-to-day, and few industries are immune. Peak behind the code and you will find brilliant engineers pushing the boundaries of what is possible. Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business. Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020. That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa and placed them as full-time, embedded members of development teams at over 200+ tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures. And we are just getting started. Our People All of our people live and breathe our E.P.I.C values: Excellence : We are lifelong learners who strive for mastery of our craft Passion : We believe we are going to change the world and act accordingly Integrity : We choose extraordinary people and then trust them to do the right thing Collaboration : We know our sum is greater than our parts Job Purpose As a new function, Engineer Workforce Optimization is responsible for ensuring that Andela’s engineering talent supply is demand-driven and market responsive. The group’s mandate is to ensure Andela has the right talent at the right time to deliver value to our current and future customers. About the Role Andela is looking for a structured, motivated Senior Manager who is eager to help power the newly-built Engineer Workforce Optimization function at Andela and bring it to the next level. You will join a team responsible for driving meaningful impact for our customers, our engineers and our organization. You are action-oriented and proactively spot what needs to be done by identifying challenges, inefficiencies and areas of improvement. The mandate of Engineer Workforce Optimization is to manage the bench of engineers to achieve optimal levels of available supply based on market demand, and will require a strong understanding of commercial requirements and People-related practices. The current team is a small and versatile group of folks who spike in analytical thinking, project and stakeholder management, and getting stuff done. As a member of this team, you will need to be an adaptable team player who is capable of wearing multiple hats and driving commercial outcomes through operational efficiency and innovation. As a role that impacts and touches large groups of engineers, this position is a great fit for someone with experience in professional services or a managed marketplace. Responsibilities Support strategy of Engineer Workforce Optimization team Clearly define and articulate the role of the bench within Andela’s business strategy Work towards attainment of revenue, cost management, and utilization goals through investments in Andela’s engineering talent workforce efficacy Continuously improve Andela’s talent forecasting/capacity planning through segmentation and analysis Maintain excellent relationships via strong stakeholder management, and communication practices at all levels of the organization Provide ongoing analysis and make data-driven recommendations on initiatives that will improve the productivity, effectiveness, and/or satisfaction of our workforce Interact with engineering talent in thoughtful, operationally excellent, clear, honest, and empathetic ways Lead execution of projects/initiatives that directly impact departmental and broader business results Work cross-functionally to develop and execute implementation plans, with appropriate change management and thoughtful communications strategies Clearly and concisely communicate new processes to team and senior leaders Leverage your context of both demand and supply to consult around processes, models, calculations, assumptions and business impacts Requirements A completed Bachelor’s Degree at a minimum; MBA is a plus 5+ years professional experience in a workforce planning / supply chain / operations management environment / professional services marketplace Strong problem-solving skills; experience identifying and resolving issues independently based on own initiative Proactive in nature and accountable in practice; clear ownership over results and quality of work Familiarity working in a customer-centric commercial environment, ideally one involving talent services Exceptional analytical thinking ability and comfortable analyzing data to extract and communicate findings or next steps Structured, logical, and creative thinking: the ability to dissect a problem using a critical approach and iteratively test solutions Ability to develop and implement talent optimization processes and procedures across geographically distributed teams, in collaboration with other department leaders Established track record in driving cross-functional initiatives and/or building out workflows and process improvements within teams that produce measurable impact Excellent verbal and written communication skills Experience working remotely and/or with larger groups of talent is an asset Benefits & Compensation Full-time compensation Full medical coverage Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Nov 12, 2019
Full Time
About Andela Marc Andresson, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world. ” That statement is just as true today as it was eight years ago. Software is embedded in our day-to-day, and few industries are immune. Peak behind the code and you will find brilliant engineers pushing the boundaries of what is possible. Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business. Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020. That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa and placed them as full-time, embedded members of development teams at over 200+ tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures. And we are just getting started. Our People All of our people live and breathe our E.P.I.C values: Excellence : We are lifelong learners who strive for mastery of our craft Passion : We believe we are going to change the world and act accordingly Integrity : We choose extraordinary people and then trust them to do the right thing Collaboration : We know our sum is greater than our parts Job Purpose As a new function, Engineer Workforce Optimization is responsible for ensuring that Andela’s engineering talent supply is demand-driven and market responsive. The group’s mandate is to ensure Andela has the right talent at the right time to deliver value to our current and future customers. About the Role Andela is looking for a structured, motivated Senior Manager who is eager to help power the newly-built Engineer Workforce Optimization function at Andela and bring it to the next level. You will join a team responsible for driving meaningful impact for our customers, our engineers and our organization. You are action-oriented and proactively spot what needs to be done by identifying challenges, inefficiencies and areas of improvement. The mandate of Engineer Workforce Optimization is to manage the bench of engineers to achieve optimal levels of available supply based on market demand, and will require a strong understanding of commercial requirements and People-related practices. The current team is a small and versatile group of folks who spike in analytical thinking, project and stakeholder management, and getting stuff done. As a member of this team, you will need to be an adaptable team player who is capable of wearing multiple hats and driving commercial outcomes through operational efficiency and innovation. As a role that impacts and touches large groups of engineers, this position is a great fit for someone with experience in professional services or a managed marketplace. Responsibilities Support strategy of Engineer Workforce Optimization team Clearly define and articulate the role of the bench within Andela’s business strategy Work towards attainment of revenue, cost management, and utilization goals through investments in Andela’s engineering talent workforce efficacy Continuously improve Andela’s talent forecasting/capacity planning through segmentation and analysis Maintain excellent relationships via strong stakeholder management, and communication practices at all levels of the organization Provide ongoing analysis and make data-driven recommendations on initiatives that will improve the productivity, effectiveness, and/or satisfaction of our workforce Interact with engineering talent in thoughtful, operationally excellent, clear, honest, and empathetic ways Lead execution of projects/initiatives that directly impact departmental and broader business results Work cross-functionally to develop and execute implementation plans, with appropriate change management and thoughtful communications strategies Clearly and concisely communicate new processes to team and senior leaders Leverage your context of both demand and supply to consult around processes, models, calculations, assumptions and business impacts Requirements A completed Bachelor’s Degree at a minimum; MBA is a plus 5+ years professional experience in a workforce planning / supply chain / operations management environment / professional services marketplace Strong problem-solving skills; experience identifying and resolving issues independently based on own initiative Proactive in nature and accountable in practice; clear ownership over results and quality of work Familiarity working in a customer-centric commercial environment, ideally one involving talent services Exceptional analytical thinking ability and comfortable analyzing data to extract and communicate findings or next steps Structured, logical, and creative thinking: the ability to dissect a problem using a critical approach and iteratively test solutions Ability to develop and implement talent optimization processes and procedures across geographically distributed teams, in collaboration with other department leaders Established track record in driving cross-functional initiatives and/or building out workflows and process improvements within teams that produce measurable impact Excellent verbal and written communication skills Experience working remotely and/or with larger groups of talent is an asset Benefits & Compensation Full-time compensation Full medical coverage Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
A Care Line Agent is responsible for processing all incoming and outgoing calls accurately and courteously. What will I be doing? A Care Line Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Process all incoming and outgoing calls accurately and courteously Records and controls accurately wake up calls Pages guests in co-operation with concerned departments Assists guests with international calls and directory queries Calls guests by name whenever possible Pages staff member when requested Abides by principles of guest privacy Handles guests' needs or requests and reports complaints to the Magic Supervisor Report on logbook daily Bill call costs Aware of local telephone listings and frequently dialed numbers Advises defects on switchboard equipment to Supervisor Attends to all guest queries and requests promptly Maintains detailed knowledge of the Hotel's fire, life and safety system Maintain Hotel Information Provide secretarial services for guests Efficient in the use of all business center equipment Update traffic sheets accurately Handle complaints promptly and follow up thoroughly on action taken Promote in house service and facilities Update airline schedules and guides the guest whenever requested Co-ordinate the reservations of meeting rooms Advise to Supervisor all stationary needs in advance Ensure cleanliness of work area and clean your work area prior to departing Report daily activities in logbook Occupational Health and Safety Responsibilities: Demonstrate Awareness of Hilton policies and procedures and ensure all procedures are conducted safely and within Hilton guidelines Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly Initiate action to correct a hazardous situation and notify supervisors of potential dangers Log security incidents and accidents in accordance with hotel requirements What are we looking for? Care Line Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Drive for Results Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles Understanding the Business Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information Adheres to Hilton Corporate Code of Conduct, Employee Handbook and Hotel policies Demonstrates an understanding of competitors' major strengths and weaknesses Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable Hospitality Demonstrates an understanding of competitors' major strengths and weaknesses Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable Teamwork: Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results Actively participate in wider hotel meetings Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Adaptability Be comfortable and effective in an environment of ambiguity or change Be receptive to new ideas and respond to workplace changes in a flexible and optimistic manner Complete tasks as directed by Management Developing Self Develop/update skills and knowledge (internally or externally) to reflect changed technology or changed work requirements Seek feedback on areas of shortfall Maximize opportunities for self-development Reliability Ensure that your work quality meets the standards required and complete tasks in a timely and thorough manner with minimum supervision Follow standards, policies and procedures Meet hotel attendance and grooming standards Cultural Awareness Understands and takes into account the global nature of the business; works effectively with colleagues from different viewpoints, cultures and countries. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 12, 2019
Full Time
A Care Line Agent is responsible for processing all incoming and outgoing calls accurately and courteously. What will I be doing? A Care Line Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Process all incoming and outgoing calls accurately and courteously Records and controls accurately wake up calls Pages guests in co-operation with concerned departments Assists guests with international calls and directory queries Calls guests by name whenever possible Pages staff member when requested Abides by principles of guest privacy Handles guests' needs or requests and reports complaints to the Magic Supervisor Report on logbook daily Bill call costs Aware of local telephone listings and frequently dialed numbers Advises defects on switchboard equipment to Supervisor Attends to all guest queries and requests promptly Maintains detailed knowledge of the Hotel's fire, life and safety system Maintain Hotel Information Provide secretarial services for guests Efficient in the use of all business center equipment Update traffic sheets accurately Handle complaints promptly and follow up thoroughly on action taken Promote in house service and facilities Update airline schedules and guides the guest whenever requested Co-ordinate the reservations of meeting rooms Advise to Supervisor all stationary needs in advance Ensure cleanliness of work area and clean your work area prior to departing Report daily activities in logbook Occupational Health and Safety Responsibilities: Demonstrate Awareness of Hilton policies and procedures and ensure all procedures are conducted safely and within Hilton guidelines Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly Initiate action to correct a hazardous situation and notify supervisors of potential dangers Log security incidents and accidents in accordance with hotel requirements What are we looking for? Care Line Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Drive for Results Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles Understanding the Business Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information Adheres to Hilton Corporate Code of Conduct, Employee Handbook and Hotel policies Demonstrates an understanding of competitors' major strengths and weaknesses Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable Hospitality Demonstrates an understanding of competitors' major strengths and weaknesses Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable Teamwork: Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results Actively participate in wider hotel meetings Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Adaptability Be comfortable and effective in an environment of ambiguity or change Be receptive to new ideas and respond to workplace changes in a flexible and optimistic manner Complete tasks as directed by Management Developing Self Develop/update skills and knowledge (internally or externally) to reflect changed technology or changed work requirements Seek feedback on areas of shortfall Maximize opportunities for self-development Reliability Ensure that your work quality meets the standards required and complete tasks in a timely and thorough manner with minimum supervision Follow standards, policies and procedures Meet hotel attendance and grooming standards Cultural Awareness Understands and takes into account the global nature of the business; works effectively with colleagues from different viewpoints, cultures and countries. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Hilton
Sharm El-Sheikh, South Sinai Governorate, Egypt
A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. What will I be doing? As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The Reservations Manager will work with the Sales and Events Teams to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards: Maximise occupancy levels by reviewing and revising revenue strategies Work with the Sales and Events Teams to maximise corporate and group rates Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios in order to achieve targets for the department Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market Ensure Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively Assist in the recruiting, managing, training and developing of the Team Participate in the organisation of hotel promotional activities What are we looking for? A Reservations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience with reservations in the hotel/leisure sector Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members Excellent organisation and planning skills Accountable and resilient Flexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems Previous experience in the same or similar role Relevant degree, in a business discipline, from an academic institution What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 12, 2019
Full Time
A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. What will I be doing? As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The Reservations Manager will work with the Sales and Events Teams to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards: Maximise occupancy levels by reviewing and revising revenue strategies Work with the Sales and Events Teams to maximise corporate and group rates Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios in order to achieve targets for the department Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market Ensure Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively Assist in the recruiting, managing, training and developing of the Team Participate in the organisation of hotel promotional activities What are we looking for? A Reservations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience with reservations in the hotel/leisure sector Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members Excellent organisation and planning skills Accountable and resilient Flexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems Previous experience in the same or similar role Relevant degree, in a business discipline, from an academic institution What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
A Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. What will I be doing? As a Learning & Development Manager , you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, a Learning & Development Manager will perform the following tasks to the highest standards: Support departments in developing cutting edge functional excellence and in developing leadership capabilities Act as a change catalyst in the cultural and organizational transformation of the Hotel Provide key input of Training aspects for all activities and plans of the Hotel Support individual and team development, career development, and training and experience-based learning Induct, coach, and mentor new Team Members Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments Partner with department to deliver training programs and other organizational and leadership development interventions Monitor and conduct learning and development reviews with each department Prepare annual training plans and training calendars for the hotel What are we looking for? A Learning & Development Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Thorough knowledge of modern learning and development tools and technique Excellent communication and presentation skills Excellent people management skills Demonstrated ability to develop interpersonal relationships Positive attitude Committed to delivering a high level of customer service, both internally and externally Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure Ability to work on their own or in teams Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint Exceptional presentation and grooming It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 12, 2019
Full Time
A Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members. What will I be doing? As a Learning & Development Manager , you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, a Learning & Development Manager will perform the following tasks to the highest standards: Support departments in developing cutting edge functional excellence and in developing leadership capabilities Act as a change catalyst in the cultural and organizational transformation of the Hotel Provide key input of Training aspects for all activities and plans of the Hotel Support individual and team development, career development, and training and experience-based learning Induct, coach, and mentor new Team Members Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments Partner with department to deliver training programs and other organizational and leadership development interventions Monitor and conduct learning and development reviews with each department Prepare annual training plans and training calendars for the hotel What are we looking for? A Learning & Development Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Thorough knowledge of modern learning and development tools and technique Excellent communication and presentation skills Excellent people management skills Demonstrated ability to develop interpersonal relationships Positive attitude Committed to delivering a high level of customer service, both internally and externally Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure Ability to work on their own or in teams Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint Exceptional presentation and grooming It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
A Chief Engineer will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels. What will I be doing? As Chief Engineer, you are responsible for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, a Chief Engineer will perform the following tasks to the highest standards: Lead the Engineering Team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property Communicate with Government agencies to ensure full compliance with statutory regulations Prepare Capital and Repairs and Maintenance budgets for Engineering Perform daily checks around the hotel Conduct lift emergency release procedures as required Diagnose, maintain, and repair mechanical equipment within the hotel Ensure good relationships are built with internal and external customers Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise Develop, implement, and direct all emergency programs Develop, implement and manage energy conservation programs for the property to minimize expenses Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively Perform special projects and other responsibilities as assigned Identify and introduce environmentally-friendly systems and equipment Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation What are we looking for? A Deputy Director of Engineering serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Advanced knowledge of building management/engineering at least 3 years of experience as Assistant Chief Engineer/ Deputy Director of Engineering in a reputable hotel. A degree in Engineering (Mechanical/Electrical) Excellent level of Verbal & Written English Exposure to budgeting and basic accounting Positive attitude Good communication skills Committed to delivering a high level of guest service Strong leadership skills and previous experience of managing a team Flexibility to respond to a range of different work situations Ability to work under pressure Ability to work on their own Previous experience of facilities management Proficient, with computers and relevant computer programs & applications It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: First Aid Qualification in engineering field What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 12, 2019
Full Time
A Chief Engineer will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels. What will I be doing? As Chief Engineer, you are responsible for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, a Chief Engineer will perform the following tasks to the highest standards: Lead the Engineering Team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property Communicate with Government agencies to ensure full compliance with statutory regulations Prepare Capital and Repairs and Maintenance budgets for Engineering Perform daily checks around the hotel Conduct lift emergency release procedures as required Diagnose, maintain, and repair mechanical equipment within the hotel Ensure good relationships are built with internal and external customers Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise Develop, implement, and direct all emergency programs Develop, implement and manage energy conservation programs for the property to minimize expenses Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively Perform special projects and other responsibilities as assigned Identify and introduce environmentally-friendly systems and equipment Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation What are we looking for? A Deputy Director of Engineering serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Advanced knowledge of building management/engineering at least 3 years of experience as Assistant Chief Engineer/ Deputy Director of Engineering in a reputable hotel. A degree in Engineering (Mechanical/Electrical) Excellent level of Verbal & Written English Exposure to budgeting and basic accounting Positive attitude Good communication skills Committed to delivering a high level of guest service Strong leadership skills and previous experience of managing a team Flexibility to respond to a range of different work situations Ability to work under pressure Ability to work on their own Previous experience of facilities management Proficient, with computers and relevant computer programs & applications It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: First Aid Qualification in engineering field What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
About Andela Marc Andresson, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world. ” That statement is just as true today as it was eight years ago. Software is embedded in our day-to-day, and few industries are immune. Peak behind the code and you will find brilliant engineers pushing the boundaries of what is possible. Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business. Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020. That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa and placed them as full-time, embedded members of development teams at over 200+ tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures. And we are just getting started. Our People All of our people live and breathe our E.P.I.C values: Excellence : We are lifelong learners who strive for mastery of our craft Passion : We believe we are going to change the world and act accordingly Integrity : We choose extraordinary people and then trust them to do the right thing Collaboration : We know our sum is greater than our parts Job Purpose As a new function, Engineer Workforce Optimization is responsible for ensuring that Andela’s engineering talent supply is demand-driven and market responsive. The group’s mandate is to ensure Andela has the right talent at the right time to deliver value to our current and future customers. About the Role You are a structured, motivated leader eager to drive the newly-built Engineer Workforce Optimization function at Andela and bring it to the next level. Your group will drive meaningful impact for our customers, our engineers and our organization. As the leader of an important new business function in its early stages, you will demonstrate a high degree of ownership and drive a clear vision with diverse stakeholders. The mandate of your team is to manage the bench of engineers to achieve optimal levels of available supply based on market demand, and will require a strong understanding of commercial requirements and People-related practices. The current team is a small and versatile group of folks who spike in analytical thinking, project and stakeholder management, and getting stuff done. As the leader of this team, you will need to be an adaptable team player who is capable of wearing multiple hats and driving commercial outcomes through operational efficiency and innovation. Responsibilities Create and drive strategy of Engineer Workforce Optimization team; clearly define team’s mandate and the role of the bench within Andela’s business strategy Ensure attainment of revenue, cost management, and utilization goals through investments in Andela’s engineering talent workforce efficacy Continuously improve Andela’s talent forecasting/capacity planning through segmentation and analysis Maintain excellent relationships via strong stakeholder management, and communication practices at all levels of the organization Interact with engineering talent in thoughtful, operationally excellent, clear, honest, and empathetic ways Leverage your context of both demand and supply to consult around processes, models, calculations, assumptions and business impacts Requirements A completed Bachelor’s Degree at a minimum; MBA is a plus 9+ years Management experience in a workforce planning / supply chain / operations management environment / professional services marketplace Ability to lead, teach and develop managers to deliver key organizational goals Demonstrated success with program & process management in highly cross-functional, rapidly growing and changing business Exceptional analytical thinking ability and comfortable analyzing data to extract and communicate findings or next steps Ability to develop and implement talent optimization processes and procedures across geographically distributed teams, in collaboration with other department leaders Demonstrated ability to think strategically and translate strategy into operational plans and business results Strong track record of recommending policy requirements and rolling out clear, new procedures that affect large groups of employees Excellent verbal and written communication skills Experience with managing large-scale organizational change Experience working remotely and/or with larger groups of talent is an asset Ability to travel ~once a quarter, determined by business need Benefits & Compensation Full-time compensation Full medical coverage Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Nov 12, 2019
Full Time
About Andela Marc Andresson, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world. ” That statement is just as true today as it was eight years ago. Software is embedded in our day-to-day, and few industries are immune. Peak behind the code and you will find brilliant engineers pushing the boundaries of what is possible. Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business. Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020. That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa and placed them as full-time, embedded members of development teams at over 200+ tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures. And we are just getting started. Our People All of our people live and breathe our E.P.I.C values: Excellence : We are lifelong learners who strive for mastery of our craft Passion : We believe we are going to change the world and act accordingly Integrity : We choose extraordinary people and then trust them to do the right thing Collaboration : We know our sum is greater than our parts Job Purpose As a new function, Engineer Workforce Optimization is responsible for ensuring that Andela’s engineering talent supply is demand-driven and market responsive. The group’s mandate is to ensure Andela has the right talent at the right time to deliver value to our current and future customers. About the Role You are a structured, motivated leader eager to drive the newly-built Engineer Workforce Optimization function at Andela and bring it to the next level. Your group will drive meaningful impact for our customers, our engineers and our organization. As the leader of an important new business function in its early stages, you will demonstrate a high degree of ownership and drive a clear vision with diverse stakeholders. The mandate of your team is to manage the bench of engineers to achieve optimal levels of available supply based on market demand, and will require a strong understanding of commercial requirements and People-related practices. The current team is a small and versatile group of folks who spike in analytical thinking, project and stakeholder management, and getting stuff done. As the leader of this team, you will need to be an adaptable team player who is capable of wearing multiple hats and driving commercial outcomes through operational efficiency and innovation. Responsibilities Create and drive strategy of Engineer Workforce Optimization team; clearly define team’s mandate and the role of the bench within Andela’s business strategy Ensure attainment of revenue, cost management, and utilization goals through investments in Andela’s engineering talent workforce efficacy Continuously improve Andela’s talent forecasting/capacity planning through segmentation and analysis Maintain excellent relationships via strong stakeholder management, and communication practices at all levels of the organization Interact with engineering talent in thoughtful, operationally excellent, clear, honest, and empathetic ways Leverage your context of both demand and supply to consult around processes, models, calculations, assumptions and business impacts Requirements A completed Bachelor’s Degree at a minimum; MBA is a plus 9+ years Management experience in a workforce planning / supply chain / operations management environment / professional services marketplace Ability to lead, teach and develop managers to deliver key organizational goals Demonstrated success with program & process management in highly cross-functional, rapidly growing and changing business Exceptional analytical thinking ability and comfortable analyzing data to extract and communicate findings or next steps Ability to develop and implement talent optimization processes and procedures across geographically distributed teams, in collaboration with other department leaders Demonstrated ability to think strategically and translate strategy into operational plans and business results Strong track record of recommending policy requirements and rolling out clear, new procedures that affect large groups of employees Excellent verbal and written communication skills Experience with managing large-scale organizational change Experience working remotely and/or with larger groups of talent is an asset Ability to travel ~once a quarter, determined by business need Benefits & Compensation Full-time compensation Full medical coverage Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Product Owner - Jumia Pay (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.Our platforms consist of ourmarketplace, which connects sellers with consumers, our logistics service,which enables the shipment and delivery of packages from sellers to consumers,and our payment service, which facilitates transactions among participantsactive on our platform in selected markets. Through our online platforms,consumers can access a wide range of physical and digital goods and services,fashion, electronics, beauty products and also hotel and flight bookings orrestaurant delivery.With over 3,000 employees in14 countries spanning across 6 African regions, Jumia is led by top talentedleaders offering a great mix of local and international talents and is backedby very high-profile shareholders. Jumia is committed to creating sustainableimpact for Africa. Jumia offers unique opportunities in a vibrant and boomingenvironment, creating new jobs, new skills, and empowering a new generation. Weare looking for talented people with a passion for Africa to join our team andembark on our exciting journey! JumiaPay is a payment platform that allows African customers to transact online and access digital and financial services. Our ambition isto revolutionize the payment environment in Africa by: allowingour customers to transact securely online with local payment methods offeringfinancial and digital products online enablingnew sellers/merchants to enter the African market without worrying about thepayment barriers JumiaPay is part of Jumia, and is backed by MTN, Millicom,Rocket Internet, AXA, Orange, CDC, Mastercard and Goldman Sachs. Passionate about Africa and the internet, Jumia aims todevelop entrepreneurship and bring the necessary resources and expertise tocreate success on the continent. Working with us means being in the first line of e-commercedevelopment in emerging markets and having the possibility of a fast career ina challenging merit-based environment. Main Responsibilities Communicate and advocate the product vision for MasterCard related products Work with MasterCard and internal stakeholders,Operations and key technical resources to identify and specify stories to beadded to the backlog Performuser tests and focus groups to understand and validate business needs andtranslate them in the product backlog Maintainranked order of backlog of user stories and product defects based on businessvalue Engage with development teams to commit backlogitems to sprint deliverables Work with development teams to addressquestions / concerns during sprints Advocate and manage the value of the productrelease Lead and communicate the release plan Required Skills & Qualification Bachelor or Master degree in engineering/scientific domain or related; Willingnessto travel to Europe and African countries (up to 25% of working hours) At least 2-5 years of working experience in web/tech environment Previousexperience in fintech/payment/banking platforms; Passionfor web technologies; Abilityto collaborate globally and work cross-functionally with other teams; Analyticalapproach; Detail-orientedmindset; Fluent inEnglish. Experience in software development agile methodologies(SCRUM, Kanban) is preferable We offer: Aunique experience in an entrepreneurial, yet structured environment Theopportunity to become part of a highly professional and dynamic teamworking around the world Anunparalleled personal and professional growth as our longer-term objectiveis to train the next generation of leaders for our future internetventures
Nov 12, 2019
Full Time
Product Owner - Jumia Pay (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.Our platforms consist of ourmarketplace, which connects sellers with consumers, our logistics service,which enables the shipment and delivery of packages from sellers to consumers,and our payment service, which facilitates transactions among participantsactive on our platform in selected markets. Through our online platforms,consumers can access a wide range of physical and digital goods and services,fashion, electronics, beauty products and also hotel and flight bookings orrestaurant delivery.With over 3,000 employees in14 countries spanning across 6 African regions, Jumia is led by top talentedleaders offering a great mix of local and international talents and is backedby very high-profile shareholders. Jumia is committed to creating sustainableimpact for Africa. Jumia offers unique opportunities in a vibrant and boomingenvironment, creating new jobs, new skills, and empowering a new generation. Weare looking for talented people with a passion for Africa to join our team andembark on our exciting journey! JumiaPay is a payment platform that allows African customers to transact online and access digital and financial services. Our ambition isto revolutionize the payment environment in Africa by: allowingour customers to transact securely online with local payment methods offeringfinancial and digital products online enablingnew sellers/merchants to enter the African market without worrying about thepayment barriers JumiaPay is part of Jumia, and is backed by MTN, Millicom,Rocket Internet, AXA, Orange, CDC, Mastercard and Goldman Sachs. Passionate about Africa and the internet, Jumia aims todevelop entrepreneurship and bring the necessary resources and expertise tocreate success on the continent. Working with us means being in the first line of e-commercedevelopment in emerging markets and having the possibility of a fast career ina challenging merit-based environment. Main Responsibilities Communicate and advocate the product vision for MasterCard related products Work with MasterCard and internal stakeholders,Operations and key technical resources to identify and specify stories to beadded to the backlog Performuser tests and focus groups to understand and validate business needs andtranslate them in the product backlog Maintainranked order of backlog of user stories and product defects based on businessvalue Engage with development teams to commit backlogitems to sprint deliverables Work with development teams to addressquestions / concerns during sprints Advocate and manage the value of the productrelease Lead and communicate the release plan Required Skills & Qualification Bachelor or Master degree in engineering/scientific domain or related; Willingnessto travel to Europe and African countries (up to 25% of working hours) At least 2-5 years of working experience in web/tech environment Previousexperience in fintech/payment/banking platforms; Passionfor web technologies; Abilityto collaborate globally and work cross-functionally with other teams; Analyticalapproach; Detail-orientedmindset; Fluent inEnglish. Experience in software development agile methodologies(SCRUM, Kanban) is preferable We offer: Aunique experience in an entrepreneurial, yet structured environment Theopportunity to become part of a highly professional and dynamic teamworking around the world Anunparalleled personal and professional growth as our longer-term objectiveis to train the next generation of leaders for our future internetventures
HR Manager - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! As HR Business Partner, you are responsible for the tactical execution of HR policies and strategic initiatives within Jumia. On a daily basis, you will be assisting managers and employees with HR activities and compliance. Main Responsibilities: Admin and compliance: Ensures admin processes are running smoothly Ensures admin requests are treated according to agreed SLAs Ensures Jumia works under established guidelines and controls Challenges and controls variable payroll elements Development: Identifies needs, builds training plan and delivers appropriate trainings Builds adapted hiring processes and tools for mass and single recruitments Delivers people processes to ensure employee capabilities meet current and future standards; Identifies talents and builds succession planning Provides technical expertise and policy guidance in talent management (strategic staffing, performance management & career development, learning & development) and effective staff-management relationship; Uses data analysis to influence strategic decisions and to address organizational challenges to talent management Promotes and coordinates initiatives that support organizational change; Promotes the organizational goals for gender equity and geographic diversity; Drives the achievement of HR results by leveraging resources, developing performance standards and results in planning and monitoring; Work environment: Implements satisfaction/motivation barometers, measures and acts accordingly Organizes appropriate events to strengthen sense of belonging Ensures safety and security at work Coaching and advice: Improves the performance of others by empowering a strong leadership and coaching culture; Works closely with leadership to build, implement and enforce the HR initiatives (policies, programs, processes ...); Conducts onboarding and exit interviews and shares feedback with partners to identify trends and risks; Provides guidance and direction to employees with emphasis on maintaining a high performing work environment; Meets with managers and employees to discuss issues and provides guidance on resolving them; Continuous improvement: Promotes feedback mechanisms for employees to influence the continuous improvement of HR services and processes; Ensures HR practices are aligned with business needs and makes recommendations to HR leadership when changes are appropriate; Provides input to the design and development of company-wide HR initiatives and ensures they are aligned with business needs; Required skills & qualifications: Acts as a trusted partner and advisor to managers and staff globally on all HR matters; Outstanding communication, coaching, influencing and interpersonal skills with the ability to work effectively with people at all levels of the organization; Ability to work in a collaborative manner and diagnose problems and identify and drive appropriate solutions; Passionate, wants to make a difference in the organization; Approachable and responsive, able to connect with employees at all levels Strong customer service focus Supportive team player with a strong drive to create a positive work environment Ability to diffuse a tense situation Applies solid judgment ensuring integrity, compliance & confidentiality Strong interest in innovative HR solutions and process improvement Understanding of HR concepts and principles with expertise in operations management Detailed-oriented with excellent organizational & documentation skills Proponent of the segmented HR model, understands the benefits Familiarity in supporting change management processes Talent to manage multiple priorities simultaneously - orientated on results - while retaining all information Bias for action, strong work ethic, and desire to achieve excellence Minimum 5 years' experience in HR Bachelor's degree in business administration, Human Resources or related field is required Excellent knowledge of English and Arabic (verbal and written) is required, an additional language is a plus; strong communication skills are critical Thorough working knowledge of MS Office, e.g. solid and sound Excel knowledge We offer: A unique experience in an international, entrepreneurial, yet structured environment An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet service lines The opportunity to be part of a team full of talented people with the best backgrounds
Nov 12, 2019
Full Time
HR Manager - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! As HR Business Partner, you are responsible for the tactical execution of HR policies and strategic initiatives within Jumia. On a daily basis, you will be assisting managers and employees with HR activities and compliance. Main Responsibilities: Admin and compliance: Ensures admin processes are running smoothly Ensures admin requests are treated according to agreed SLAs Ensures Jumia works under established guidelines and controls Challenges and controls variable payroll elements Development: Identifies needs, builds training plan and delivers appropriate trainings Builds adapted hiring processes and tools for mass and single recruitments Delivers people processes to ensure employee capabilities meet current and future standards; Identifies talents and builds succession planning Provides technical expertise and policy guidance in talent management (strategic staffing, performance management & career development, learning & development) and effective staff-management relationship; Uses data analysis to influence strategic decisions and to address organizational challenges to talent management Promotes and coordinates initiatives that support organizational change; Promotes the organizational goals for gender equity and geographic diversity; Drives the achievement of HR results by leveraging resources, developing performance standards and results in planning and monitoring; Work environment: Implements satisfaction/motivation barometers, measures and acts accordingly Organizes appropriate events to strengthen sense of belonging Ensures safety and security at work Coaching and advice: Improves the performance of others by empowering a strong leadership and coaching culture; Works closely with leadership to build, implement and enforce the HR initiatives (policies, programs, processes ...); Conducts onboarding and exit interviews and shares feedback with partners to identify trends and risks; Provides guidance and direction to employees with emphasis on maintaining a high performing work environment; Meets with managers and employees to discuss issues and provides guidance on resolving them; Continuous improvement: Promotes feedback mechanisms for employees to influence the continuous improvement of HR services and processes; Ensures HR practices are aligned with business needs and makes recommendations to HR leadership when changes are appropriate; Provides input to the design and development of company-wide HR initiatives and ensures they are aligned with business needs; Required skills & qualifications: Acts as a trusted partner and advisor to managers and staff globally on all HR matters; Outstanding communication, coaching, influencing and interpersonal skills with the ability to work effectively with people at all levels of the organization; Ability to work in a collaborative manner and diagnose problems and identify and drive appropriate solutions; Passionate, wants to make a difference in the organization; Approachable and responsive, able to connect with employees at all levels Strong customer service focus Supportive team player with a strong drive to create a positive work environment Ability to diffuse a tense situation Applies solid judgment ensuring integrity, compliance & confidentiality Strong interest in innovative HR solutions and process improvement Understanding of HR concepts and principles with expertise in operations management Detailed-oriented with excellent organizational & documentation skills Proponent of the segmented HR model, understands the benefits Familiarity in supporting change management processes Talent to manage multiple priorities simultaneously - orientated on results - while retaining all information Bias for action, strong work ethic, and desire to achieve excellence Minimum 5 years' experience in HR Bachelor's degree in business administration, Human Resources or related field is required Excellent knowledge of English and Arabic (verbal and written) is required, an additional language is a plus; strong communication skills are critical Thorough working knowledge of MS Office, e.g. solid and sound Excel knowledge We offer: A unique experience in an international, entrepreneurial, yet structured environment An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet service lines The opportunity to be part of a team full of talented people with the best backgrounds
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary What are we looking for? Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Completed high school certificate or equivalent Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 11, 2019
Full Time
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary What are we looking for? Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Completed high school certificate or equivalent Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary What are we looking for? Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Completed high school certificate or equivalent Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 11, 2019
Full Time
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary What are we looking for? Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Completed high school certificate or equivalent Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
A Receptionist supports the Reception Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. What will I be doing? As a Casual Receptionist, you will support the Reception Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. A Casual Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Ensure accurate and efficient processing of the Guest check in/out procedures and Guest queries Respond to Guest queries in a timely and efficient manner Ensure that both the Front Office Manager and Reception Supervisors are aware of any relevant feedback from Guests and/or other departments Demonstrate a high level of customer service at all times Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities Understand the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Attend training courses, as necessary and required Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary What are we looking for? Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 11, 2019
Full Time
A Receptionist supports the Reception Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. What will I be doing? As a Casual Receptionist, you will support the Reception Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. A Casual Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Ensure accurate and efficient processing of the Guest check in/out procedures and Guest queries Respond to Guest queries in a timely and efficient manner Ensure that both the Front Office Manager and Reception Supervisors are aware of any relevant feedback from Guests and/or other departments Demonstrate a high level of customer service at all times Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities Understand the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Attend training courses, as necessary and required Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary What are we looking for? Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. What will I be doing? As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage Restaurant operations Maintain exceptional levels of customer service Recruit, manage, train and develop the Restaurant team Manage guest queries in a timely and efficient manner Work within budgeted guidelines in relation to Food and Payroll Drive sales to maximize budgeted revenue Develop menus with other members of Food and Beverage team Accountable for monthly stock takes Incentivise team members to maximize sales and revenue Set departmental targets and objectives, work schedules, budgets, and policies and procedures Evaluate guest satisfaction levels with a focus on continuous improvement Ensure communication meetings are conducted and post-meeting minutes generated Be environmentally aware Assist other departments wherever necessary and maintain good working relationships Comply with hotel security, fire regulations and all health and safety legislation What are we looking for? A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Management and/or supervisory Food and Beverage experience Able to meet financial targets Ability to comply with all Food and Beverage brand standards Ability to work under pressure Excellent grooming standards Willingness to develop team members and self Flexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Degree in relevant area Passion for delivering exceptional levels of guest service What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Conrad Hotels & Resorts
Nov 11, 2019
Full Time
A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. What will I be doing? As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage Restaurant operations Maintain exceptional levels of customer service Recruit, manage, train and develop the Restaurant team Manage guest queries in a timely and efficient manner Work within budgeted guidelines in relation to Food and Payroll Drive sales to maximize budgeted revenue Develop menus with other members of Food and Beverage team Accountable for monthly stock takes Incentivise team members to maximize sales and revenue Set departmental targets and objectives, work schedules, budgets, and policies and procedures Evaluate guest satisfaction levels with a focus on continuous improvement Ensure communication meetings are conducted and post-meeting minutes generated Be environmentally aware Assist other departments wherever necessary and maintain good working relationships Comply with hotel security, fire regulations and all health and safety legislation What are we looking for? A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Management and/or supervisory Food and Beverage experience Able to meet financial targets Ability to comply with all Food and Beverage brand standards Ability to work under pressure Excellent grooming standards Willingness to develop team members and self Flexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Degree in relevant area Passion for delivering exceptional levels of guest service What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Conrad Hotels & Resorts
Main Job Purpose: To take responsibility of processing of transport orders in order to deliver a proper transport service and to drive the initiatives of centralized coordination, tracking & monitoring of all day to day activities related to Transportation Planning. This is to enhance customer experience and achieving best in class operational efficiency. Key point of contact to execute day to day planning in the most optimum and efficient manner. Provide key inputs to execution team based on planning results & transporter KPI compliance report to achieve excellence in planning. Key Responsibilities: Receiving and processing all transport orders coming from customers/requestors Respond to routine customer enquiries concerning service ordered Track the status of orders in the Oracle Transport Management System and communicate issues and solutions Prepare and monitor performance appraisal indicators (KPI) describing service level for customers Maintain communication on a daily basis with customers and take action in order to respond on their needs Support UltraLogistik Transport Manager and lead in optimization projects Involve in Control Tower procedures any of new customers acquired after a main implementation flow Monitor the IT systems (OTM) and ensure compliance of all operational procedures Be responsible for full consistency of UltraLogistik Ways of Working Provide regular teleconferences with Countries, Support regular UltraLogistik Customer Connect meetings Required Skills and Qualifications: Must be a fluent French speaker 2+ years of experience in similar positions (Logistics/Planning) Bachelor's degree in Engineering Proficiency in MS Office applications Understanding of W&T management practices, distribution network & channels Strong communication skills
Nov 11, 2019
Full Time
Main Job Purpose: To take responsibility of processing of transport orders in order to deliver a proper transport service and to drive the initiatives of centralized coordination, tracking & monitoring of all day to day activities related to Transportation Planning. This is to enhance customer experience and achieving best in class operational efficiency. Key point of contact to execute day to day planning in the most optimum and efficient manner. Provide key inputs to execution team based on planning results & transporter KPI compliance report to achieve excellence in planning. Key Responsibilities: Receiving and processing all transport orders coming from customers/requestors Respond to routine customer enquiries concerning service ordered Track the status of orders in the Oracle Transport Management System and communicate issues and solutions Prepare and monitor performance appraisal indicators (KPI) describing service level for customers Maintain communication on a daily basis with customers and take action in order to respond on their needs Support UltraLogistik Transport Manager and lead in optimization projects Involve in Control Tower procedures any of new customers acquired after a main implementation flow Monitor the IT systems (OTM) and ensure compliance of all operational procedures Be responsible for full consistency of UltraLogistik Ways of Working Provide regular teleconferences with Countries, Support regular UltraLogistik Customer Connect meetings Required Skills and Qualifications: Must be a fluent French speaker 2+ years of experience in similar positions (Logistics/Planning) Bachelor's degree in Engineering Proficiency in MS Office applications Understanding of W&T management practices, distribution network & channels Strong communication skills
An Executive Sous Chef is responsible for contributing to menu creation and managing and training the kitchen brigade to deliver an excellent Guest and Member experience while managing food cost controls. What will I be doing? As Executive Sous Chef, you are responsible for contributing to menu creation and managing and training the kitchen brigade to deliver an excellent Guest and Member experience. An Executive Sous Chef will also be required to manage food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards: Contribute to menu creation Manage and train the kitchen brigade effectively to ensure a well-organised and motivated team Ensure consistency in quality of dishes at all times Assist the Head Chef and managing customer relations when necessary, in the absence of the Chef Ensure resources meet business needs through the effective management of working rotas Support brand standards through the training and assessment of your team Manage food cost controls to contribute to Food and Beverage revenue Knowledge of activities in other departments and implications Ensure compliance with food hygiene and Health and Safety standards What are we looking for? An Executive Sous Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Strong Junior Sous Chef or previous Sous Chef Experience Approaches food in a creative way Strong supervisory skills Positive attitude Good communication skills Committed to delivering a high level of customer service Excellent grooming standards Excellent planning and organising skills It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Relevant qualifications for role Ability to work a variety of shifts including weekends, days, afternoons and evenings What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 10, 2019
Full Time
An Executive Sous Chef is responsible for contributing to menu creation and managing and training the kitchen brigade to deliver an excellent Guest and Member experience while managing food cost controls. What will I be doing? As Executive Sous Chef, you are responsible for contributing to menu creation and managing and training the kitchen brigade to deliver an excellent Guest and Member experience. An Executive Sous Chef will also be required to manage food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards: Contribute to menu creation Manage and train the kitchen brigade effectively to ensure a well-organised and motivated team Ensure consistency in quality of dishes at all times Assist the Head Chef and managing customer relations when necessary, in the absence of the Chef Ensure resources meet business needs through the effective management of working rotas Support brand standards through the training and assessment of your team Manage food cost controls to contribute to Food and Beverage revenue Knowledge of activities in other departments and implications Ensure compliance with food hygiene and Health and Safety standards What are we looking for? An Executive Sous Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Strong Junior Sous Chef or previous Sous Chef Experience Approaches food in a creative way Strong supervisory skills Positive attitude Good communication skills Committed to delivering a high level of customer service Excellent grooming standards Excellent planning and organising skills It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Relevant qualifications for role Ability to work a variety of shifts including weekends, days, afternoons and evenings What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Hilton
Sharm El-Sheikh, South Sinai Governorate, Egypt
A Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel. What will I be doing? As Sales Executive, you analyses local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards: Analysis local market trends and competitor activity to identify new business leads Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams Negotiate room rates/packages with corporate clients Develop and implement creative local marketing channels, including social media channels Prepare company contracts for the hotel in accordance with current business and pricing conditions Work within current business strategies and recognising potential opportunities Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs Attend Sales events, as required Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads Answer customer queries in a prompt and professional manner What are we looking for? A Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure and under own initiative Experience in a sales role with a proven track record to close a sale It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of local market Knowledge of hospitality Passion for sales and for achieving targets and objectives What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Nov 10, 2019
Full Time
A Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel. What will I be doing? As Sales Executive, you analyses local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards: Analysis local market trends and competitor activity to identify new business leads Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams Negotiate room rates/packages with corporate clients Develop and implement creative local marketing channels, including social media channels Prepare company contracts for the hotel in accordance with current business and pricing conditions Work within current business strategies and recognising potential opportunities Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs Attend Sales events, as required Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads Answer customer queries in a prompt and professional manner What are we looking for? A Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure and under own initiative Experience in a sales role with a proven track record to close a sale It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of local market Knowledge of hospitality Passion for sales and for achieving targets and objectives What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
