105 jobs found in north west

Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng, and Western Cape provinces. Specification Purpose: To obtain experience through a structured 12-month program. We are looking for candidates with the following degrees: B.Com Accounting. B.Com Human Resource Management. BA Human Resource Management. Requirements Completed 3-year degree. Must have graduated in the past 2 years. Computer literate (Excel, Word and PowerPoint). Valid driver's license. 0 to 1 year working experience. Skills: Creativity. Problem solving skills. Good people relations.

Introduction The Aurum Institute is offering a great opportunity to suitably qualified and experienced staff to contribute towards our mission to improve the health of people and communities through innovation in Global Health Research and Systems. We are focused on research, support and implementing integrated approaches to managing TB and HIV. Specification PURPOSE OF THIS ROLE The Supervisor Counsellor directs and oversees the work of the Lay-, Adherence- and Retention Counsellors toward the achievement of specific programme goals. TECHNICAL WORK RESPONSIBILITIES Supervise Lay-, Adherence- and Retention Counsellors Draft and retain monthly schedules Oversee that all staff have the necessary tools, equipment and material for effective productivity Visit staff regularly at facilities and meet with all staff at least on a monthly basis Liaise with facilities where the subordinates are based Manage staff performance Attend to complaints and take corrective actions Collect, collate and consolidate reports on a weekly basis and submit narrative reports monthly Collect and authorise timesheets Oversee that regular in-service training is done Keep staff informed of the development at Aurum Report all activities and outcomes to the Area Manager Requirements YOU MUST HAVE: Qualification/Professional Membership: Matric/Grade 12 Enrolled Nurse or a Social Auxiliary Worker Qualification Registered with Enrolled Nurse and/or Social Auxiliary Worker professional body Advantageous Bachelor's Degree in Social or Health Sciences Work Proven Experience: 2 years' experience in a HIV/AIDS and TB environment 2 years' supervisory experience Other requirements: Basic knowledge or training in general or project management Basic computer skills Good communication and interpersonal skills Advantageous Valid Driver's Licence Own Vehicle

Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng, and Western Cape provinces. Specification Broadened Silo knowledge and skills. Occupational Safety. Inspection of the grain tubes as well as hygiene. Completion of Silo administration. Employee management. Ad-hoc tasks. Requirements Grade 12. Should be able to work as a team. Computer literate (MS-Office). Skills: Good language skills - should be able to speak, read and write Afrikaans and English. Reliability and hardworking. Excellent customer service.

Overview To train and be able to manage all departments of the store and once found competent to assume the relevant management duties thereby supporting and assisting the store manager in their duties or during their absence. Purpose and Objectives To fully understand and to take ownership of own development towards completing the Trainee Manager programme ensuring self-readiness for sign off within 12 months. • To train and be found competent in all departments of the store and thereafter be able to assist the SM in such departments and in managing the store as required. • To attend all required classroom training sessions as per the TM programme and implement the learning's and/or skills within the store environment under the guidance of the SM. • To be a role model for staff presenting the image and behaviours of management to which the company aspires through its values • To ensure a high level of customer care through being visible and by proactively approaching customers at all tim Requirements Job requirements • In possession of a matric certificate (grade 12) with Maths 50% and English 50% (Essential) • Retail and/or management experience Skills, Abilities and Job related Knowledge : Strong interpersonal and communications skills • Computer literacy and analysing skills • Planning and organising • Conflict management Competencies • Leading and Deciding • Supporting and coordinating • Interacting and presenting • Analysing and interpreting • Creating and conceptualising • Organising and executing • Adapting and coping • Enterprising and performing All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

Overview To train and be able to manage all departments of the store and once found competent to assume the relevant management duties thereby supporting and assisting the store manager in their duties or during their absence. Purpose and Objectives To fully understand and to take ownership of own development towards completing the Trainee Manager programme ensuring self-readiness for sign off within 12 months. • To train and be found competent in all departments of the store and thereafter be able to assist the SM in such departments and in managing the store as required. • To attend all required classroom training sessions as per the TM programme and implement the learning's and/or skills within the store environment under the guidance of the SM. • To be a role model for staff presenting the image and behaviours of management to which the company aspires through its values • To ensure a high level of customer care through being visible and by proactively approaching customers at all tim Requirements Job requirements • In possession of a matric certificate (grade 12) with Maths 50% and English 50% (Essential) • Retail and/or management experience Skills, Abilities and Job related Knowledge : Strong interpersonal and communications skills • Computer literacy and analysing skills • Planning and organising • Conflict management Competencies • Leading and Deciding • Supporting and coordinating • Interacting and presenting • Analysing and interpreting • Creating and conceptualising • Organising and executing • Adapting and coping • Enterprising and performing All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

Introduction "Tharisa plc (Tharisa) is a European headquartered integrated resource group. We are uniquely positioned incorporating mining, processing, beneficiation, marketing, sales and logistics." Tharisa Minerals Mine is situated near the town of Marikana in the North West Province, and is seeking to appoint qualified candidates to the following positions: Specification Fitter / REF FIT010 Fixed Term Contract: 2 Years, 7 Months Job Level: C3 Internal / External Purpose of Role The role is responsible for ensuring that the Fitter functions are ensuring Plant is maintain, and it is reliable with minimal downtime. Requirements Role Context Health and safety of employees and ensuring equipment does not pose danger to Health and safety of persons, to deliver a service to the Metallurgical department where it is key to ensure: Availability, reliability and efficient machines at all time.

Introduction The Aurum Institute is offering a great opportunity to suitably qualified and experienced staff to contribute towards our mission to improve the health of people and communities through innovation in Global Health Research and Systems. We are focused on research, support and implementing integrated approaches to managing TB and HIV. Specification PURPOSE OF THIS ROLE The Supervisor Counsellor directs and oversees the work of the Lay-, Adherence- and Retention Counsellors toward the achievement of specific programme goals. TECHNICAL WORK RESPONSIBILITIES Supervise Lay-, Adherence- and Retention Counsellors Draft and retain monthly schedules Oversee that all staff have the necessary tools, equipment and material for effective productivity Visit staff regularly at facilities and meet with all staff at least on a monthly basis Liaise with facilities where the subordinates are based Manage staff performance Attend to complaints and take corrective actions Collect, collate and consolidate reports on a weekly basis and submit narrative reports monthly Collect and authorise timesheets Oversee that regular in-service training is done Keep staff informed of the development at Aurum Report all activities and outcomes to the Area Manager Requirements YOU MUST HAVE: Qualification/Professional Membership: Matric/Grade 12 Enrolled Nurse or a Social Auxiliary Worker Qualification Registered with Enrolled Nurse and/or Social Auxiliary Worker professional body Advantageous Bachelor's Degree in Social or Health Sciences Work Proven Experience: 2 years' experience in a HIV/AIDS and TB environment 2 years' supervisory experience Other requirements: Basic knowledge or training in general or project management Basic computer skills Good communication and interpersonal skills Advantageous Valid Driver's Licence Own Vehicle

Introduction The Aurum Institute is offering a great opportunity to suitably qualified and experienced staff to contribute towards our mission to improve the health of people and communities through innovation in Global Health Research and Systems. We are focused on research, support and implementing integrated approaches to managing TB and HIV. The following positions have become available as part of the Health System Division projects and you are welcome to apply should you meet the requirements of the position. Specification YOUR JOB WILL BE TO: Guide and support professional nurses implementing NIMART Offer advice on clinical problems. Facilitate case discussions Ensure good outcomes for quality of care indicators, ART, TB/HIV integration, PMTCT Perform clinical audits Develop quality improvement plans Facilitate training where possible. Ensure adherence to guidelines and best practice. Document lessons learnt for future improvement of programme. Cooperate with Health Systems Mentor to ensure delivery of comprehensive and patient-friendly service. Keep up to date with developments in the field. Initiating patients on ART and related treatment Daily reporting to area manager. Requirements YOU SHOULD HAVE: Degree or Diploma in Nursing Registration with South African Nursing Council Extensive experience in HIV/AIDS treatment and care Trained in Nimart. Diploma in Clinical assessment, diagnosis and treatment will be an advantage. Valid Driver's licence with Own car NB: Non - South African citizens must have a valid work-permit Please provide current relevant references for background checks. Please note that if you didn't apply through skillsMap your application won't be considered.

Introduction LAY COUNSELLOR POSITION: (EKURHULENI EAST) The Aurum Institute is offering a great opportunity to suitably qualified and experienced staff to contribute towards our mission to improve the health of people and communities through innovation in Global Health Research and Systems. We are focused on research, support and implementing integrated approaches to managing TB and HIV. The following positions have become available as part of the Health System Division projects. Specification PURPOSE OF THIS ROLE The Lay Counsellor is responsible for providing HIV/AIDS testing and counselling. The Lay Counsellor also renders psychosocial support counselling and continued adherence support for participants. TECHNICAL WORK RESPONSIBILITIES oHIV testing and counselling (Rapid and HIVSS). oCouples counselling oProvide a linkage from diagnosis to HIV care and treatment oProvide adherence counselling and patient education for: oInitiation and continued adherence support for patients on ART oPatients on medication for treatment of drug-sensitive TB and multi- drug resistant TB, TB prevention and contact tracing oPregnant and breastfeeding women oPaediatric and adolescent disclosure counselling oFacilitation of community-supported models of ART delivery oIdentification of process inadequacies and recommendations oImplement community-supported models of ART delivery oIdentification of process inadequacies and provide recommendations oDocument counselling sessions as per study worksheets oUtilise the specified counselling method (Next Step counselling) and recommend an effective counselling strategy in accordance with the relevant legislation and policies oInform line management of any suspicion of social/self-harm Requirements YOU MUST HAVE: oQualification/Professional Membership oGrade 12 oHIV/AIDS Counselling and Testing Certificate Advantageous oRelationship Counselling Certificate oTrauma Counselling Certificate oWork Proven Experience o2 years' HIV testing and counselling o2 years' HIV and TB community education and mobilisation oOther requirements oValid Driver's Licence oOwn Vehicle (Optional)

Introduction The Würth Group is the world market leader in assembly and fastening materials and it currently consists of over 400 companies in more than 80 countries. The selected candidate will be required to perform their duties in the Welkom, Sasolburg, Vereeniging and Klerksdorp areas and must reside in one of these areas. Specification Develop and manage relationship with a mining customer portfolio Operate as a main point of contact for all matters in relation to customers Gain a thorough understanding of customer needs to ensure the development of new mines as well as the growth of existing customers in the mining sector Propose solutions and products that will address these customer needs and that once agreed upon, solutions are rendered immediately or products are delivered timeously Liaise with the relevant Würth Managers to ensure that customer's expectations are managed in terms of large stock orders Resolve all customer problems, issues or complaints timeously to ensure that trust relationships are maintained Involve the relevant managers with the negotiation of contracts and agreements Inform the National Business Development Manager of progress on a daily, weekly and monthly basis Requirements Matric or equivalent 2 years' experience within the large customers development market In the process of completing or already completed a Sales or Marketing degree / diploma from an accredited institution will be an advantageous Good communication and interpersonal skills Ability to solve problems and provide solutions Report writing skills Presentation skills Computer literacy - Microsoft Office suite Must reside in the region of responsibility

Introduction The Würth Group is the world market leader in assembly and fastening materials and it currently consists of over 400 companies in more than 80 countries. The selected candidate will be required to perform their duties in the Rustenburg, Brits and Mokopane areas and must reside in one of these areas. Specification Develop and manage relationship with a mining customer portfolio Operate as a main point of contact for all matters in relation to customers Gain a thorough understanding of customer needs to ensure the development of new mines as well as the growth of existing customers in the mining sector Propose solutions and products that will address these customer needs and that once agreed upon, solutions are rendered immediately or products are delivered timeously Liaise with the relevant Würth Managers to ensure that customer's expectations are managed in terms of large stock orders Resolve all customer problems, issues or complaints timeously to ensure that trust relationships are maintained Involve the relevant managers with the negotiation of contracts and agreements Inform the National Business Development Manager of progress on a daily, weekly and monthly basis Requirements Matric or equivalent 2 years' experience within the large customers development market In the process of completing or already completed a Sales or Marketing degree / diploma from an accredited institution will be an advantageous Good communication and interpersonal skills Ability to solve problems and provide solutions Report writing skills Presentation skills Computer literacy - Microsoft Office suite Must reside in the region of responsibility

Introduction Beekman Group, South Africa's leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at The Kingdom Resort in Pilanesberg. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups. Specification Key Performance Areas: Full Management responsibility of a Front Office Operation of a large and very busy Resort property including : oGeneral Front Office administration, telephone, reservations, reception oManagement and administration of communications with online booking platforms as well as with Head Office Departments oDealing with guest queries, requests and complaints and management of guest relations oRevenue and Statistics control and management oHandling & recording of cash & other income oManagement and administration of all front office staff including Drivers oProcurement & control of certain consumable & non consumable stocks and assets including the conducting of stock takes oInteraction & liason with all departments and areas including outsourced functions oPerform Duty Management functions oProvide assistance to the Resort Manager in any areas required and be able to provide Management backup for same Requirements Position Requirements: Proven Front Office and Rooms Division experience and Skills and a history of experience in the Hospitality industry Excellent knowledge of all aspects of Hospitality Operations including Timeshare as well as Hotel / Resort operations • Proven management skills including: Guest & Staff relations and administration • Computer literacy skills including: Excel, Word and practical experience of Hospitality Property Management systems (Reception Desk, Opera/Fidelio, Semper, Apex, Hotelier etc.,) Person Requirements: Desire and ability to work in a fairly remote location Ability to work under pressure and without supervision • Attention to detail • Proven communication skills • Ability to work normal hospitality hours including shifts, overtime, working weekends and public holidays • Own transport and a valid drivers licence essential Only short listed candidates will be contacted.

Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng, and Western Cape provinces. Specification Transporting stock to customers and between the branches. Loading and offloading delivery vehicles. Administrative duties related to deliveries/collections. Requirements Grade 12. Valid driver's license (Code C). 2-years' experience in truck driving. Must be reliable and punctual. Good language skills - should be able to speak, read and write Afrikaans and English. Excellent customer service.

Introduction Agrinet, a subsidiary of Suidwes, is a supplier of an extensive range of branded products and related services to the agricultural, hardware, irrigation as well as the industrial sector in Africa. The primary focus is the continued optimisation of the value chain, which stretches from the manufacturer to the retailer and the direct involvement in the improvement of retail shops in Agrinet's supply chain. Specification Offering the entire range of products and generate sales. Identifying market opportunities per customer and to develop a sales strategy per customer. Negotiating with customers on identified opportunities to offer and sell new products. Identifying alternative markets and to aggressively sell stock that's being phased out as well as excess stock. Developing service area through new customers and new markets. Supporting customers with marketing campaigns. Thorough reporting and administration. After-sales service. Following up on enquiries and solving administrative problems. Managing sales according to the drawn-up budget. Requirements Grade 12. A relevant qualification in marketing or sales. 3-years sales experience. Valid driver's licence (must be prepared to travel).

Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng, and Western Cape provinces. Specification Assisting the artisan with all the maintenance work. Requirements • 2-years relevant experience. Skill with tools and welding. Must be prepared to work at heights. Must be willing to work overtime from time to time. Good health. Good language skills - should be able to speak, read and write Afrikaans and English.

Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng, and Western Cape provinces. Specification Stock control according to stock sheets. Inventory management in terms of "last in - first out" (LIFO). Keep the shelves neat and clean. Requirements Grade 12. 1-year experience in a retail environment. Good language skills - should be able to speak, read and write Afrikaans and English. Skills: Detail orientated. Numerical skills. • Accuracy.

Overview Are you passionate about service excellence and helping people feel good? Are you confident to engage and communicate with our customers? We have an exciting opportunity in a Clicks' store for a Shop Assistant / Cashier who will report to the Store Manager. This is a fantastic opportunity to start a career in retail. Purpose and Objectives Job purpose: To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience. Job objectives: To efficiently execute all operational activities at the point of sale in a timely and efficient manner. To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards. To ensure the safe handling of cash at all times. To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets. To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less". To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service. To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. To ensure continuity of excellent service by focusing on own development and product knowledge and sharing product information with relief staff To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values. To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times. Requirements Qualifications and Experience: Essential: Grade 12 Desirable: Maths 50% and English 50% at Grade 12 level Desirable: Relevant Retail/Business Management qualification Desirable: experience in a customer facing role within a retail/FMCG store operations environment Skills, Abilities and Job Related Knowledge: Basic math's calculations Retail/FMCG background and understanding of merchandising and promotions principles Understanding of stock management procedures Knowledge of customer service excellence Planning and organising skills Problem-solving skills Strong customer orientation Good communication skills Computer literacy Numeracy skills Competencies: Relating and networking Following instructions and procedures Delivering Results and Meeting Customer Expectations Working with people Persuading and Influencing Planning and Organising Coping with Pressures and Setbacks Kindly note only applicants who meet the minimum requirements will be contacted.​ We are committed to the principles of Employment Equity.

Introduction Wilderness Safaris is a responsible luxury ecotourism company that exists to protect pristine wilderness areas and the flora and fauna that they support. We believe that in protecting these areas, and including the local communities in this process, we will make a difference to Africa and ultimately the world. Wilderness Safaris Botswana is looking for a dynamic and energy packed suitable individual who is a self- motivated team player, dedicated and committed to providing excellent service within a high pressure environment to work as a Intermediate Journey Specialist . Purpose: To generate and grow sales whilst maintaining GP%, build and maintain good agent relationships and excellent customer service relations. The suitable candidate has high levels of organisation, systematic and methodical in their work, knowledgeable, focused and dynamic, detail orientated and self-motivated, with strong communication, administrative, time management and people skills. Specification Key Responsibilities: Respond to agent/customer enquirers. oCheck availability and book in response to agent and customer request oTake into account client specific needs oCalculate costs using Wilderness Window and Tourplan oMake provisional bookings and follow up on the bookings Generate Sales to designated agents oFollow WS booking procedures oMake booking reservations in WISH oCommunicate any problems/changes to Agent oMaintain agent/customer documentation file according to standard procedures Debt Collection for non-term agents oCollect deposits due oObtain list of debtors from accounts and follow up on any outstanding receipts oRefer non-payment guests to team leader or Management for assistance Meet Account sales targets oMonitor sales targets oMeasure results against the budget oReport on account sales to team leader Requirements Minimum Requirements: A Diploma in Hospitality Management or equivalent qualification. A minimum of 3 years experience in Lodge Management Full knowledge of TourPlan and Wish or similar booking/operating system. Good command of English language both orally and written COMPETENCIES Team player with ability to interface with customers & staff. Creative in service offering, dedicated to customer satisfaction. Attention to detail. Organised, methodical and good time management skills. Service and result orientated Knowledge on planning of travel itineraries

Introduction Wilderness Safaris is a responsible luxury ecotourism company that exists to protect pristine wilderness areas and the flora and fauna that they support. We believe that in protecting these areas, and including the local communities in this process, we will make a difference to Africa and ultimately the world. Wilderness Safaris Botswana is looking for a dynamic and energy packed suitable individual who is a self- motivated team player, dedicated and committed to providing excellent service within a high pressure environment to join the Travel shop and work as a Guest Relations Consultant. Purpose: To efficiently and accurately manage the flow of critical information between the reservations offices and camps to ensure superior and personalised service delivery for the guests. To provide high quality information and support the camps in handling guest related issues by being the central point of communication between the camps and the consultants. The incumbent is specifically accountable for relationship management all the reservations consultants, Assistant Reservations Managers as well as Camp Management within the business. Specification Customer Care: Feedback and Investigation on guest issues Incident management for WS24, Safer Travel, High Risk Travellers, Logging incidents on the black box. Reservation and Sales: Make reservations and booking for Agent Travel and Staff Educational - Hosting staff Eds in the camps Wilderness Product: Assist with information and rate checks for the various systems and platforms Inventory management from an Operations Perspective - i.e.- Closing of inventory for camp refurbs, maintenance work etc. Primary interface between the international agent network, WS consultants, Maun operations and camp personnel Requirements MINIMUM REQUIREMENTS A Diploma in Hospitality Management or equivalent 5 years proven track record in management practice and high end Eco-tourism lodge product involvement. Full knowledge of WISH/ Wilderness Window, Tourplan and functional knowledge of Qlikview. Evidence of outstanding relationship management will be highly advantageous. Proven previous accountability for financial results Experience in Administration and Logistics. Proven experience in Customer care and customer service. COMPETENCES Outstanding people skills and ability to communicate. An international perspective, in order to understand the needs of guests from all over the world. Strong verbal skills, both written and spoken. High levels of energy and enthusiasm to drive the guest experience. Interpersonal skills. Listening Skills. Problem solving. Integrity. Assertiveness. Networking Skills

Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng, and Western Cape provinces. Specification Maintenance, repair and service of all mechanical, hydraulic and pneumatic equipment. Manufacturing of constructions. Inspection and repair of parts. Ad-hoc tasks. Requirements Grade 12. Qualified fitter (Trade test with red seal). 3 - years relevant experience. Good language skills - should be able to speak, read and write Afrikaans and English. Must be willing to work at heights. Valid driver's license.

Introduction The Würth Group is the world market leader in assembly and fastening materials and it currently consists of over 400 companies in more than 80 countries. The area of work for this vacancy is the Rustenburg area and candidates must reside within the area. Join us and work in an exciting and challenging environment where we expect and reward performance. We offer a competitive salary with a company car, fuel, medical aid, pension fund as well as a communication allowance. Specification Target Achievement Ensure that the current customers are serviced according to predetermined schedules Update Customer Information according to Company requirements Sales Reports Territory Development through networking and cold calls Payment collections and credit control Requirements Must reside within the Durban area Matric or equivalent Legal and valid driver's license with no endorsements South African Citizen No Criminal Record or charges Clean Credit History

Introduction Administrator North West - Training The Aurum Institute is offering a great opportunity to suitably qualified and experienced staff to contribute towards our mission to improve the health of people and communities through innovation in Global Health Research and Systems. We are focused on research, support and implementing integrated approaches to managing TB and HIV. Specification PURPOSE OF THIS ROLE The administrator is responsible for providing administrative support to Training team members within the province. The position may include performing many office duties including typing, faxing, scanning, copying, minute-taking, ordering training material, attending meetings and setting up appointments, etc. TECHNICAL WORK RESPONSIBILITIES Administration Implement administration systems Training data capturing and monitoring Filing and record keeping Minute-taking Managing and routing office communications, letters and documents Preserving office records (trainimg registers) Gathering information for reporting purposes Ordering Training manuals Managing electronic and printed files Typing and utilising MS Office (MS Word, Excel, PowerPoint) Utilise the relevant software packages Uploading documents on Share Point General Support General office duties Faxing, scanning, copying Ordering office supplies Attending meetings, functions and events Organising diaries Handling of guests and stakeholders Liaise with Internal and External Stakeholders Communicate effectively with internal and external stakeholders Provide information and feedback as required Timeous resolution of queries Create favourable relations with all stakeholders Requirements PURPOSE OF THIS ROLE The administrator is responsible for providing administrative support to Training team members within the province. The position may include performing many office duties including typing, faxing, scanning, copying, minute-taking, ordering training material, attending meetings and setting up appointments, etc. TECHNICAL WORK RESPONSIBILITIES Administration Implement administration systems Training data capturing and monitoring Filing and record keeping Minute-taking Managing and routing office communications, letters and documents Preserving office records (trainimg registers) Gathering information for reporting purposes Ordering Training manuals Managing electronic and printed files Typing and utilising MS Office (MS Word, Excel, PowerPoint) Utilise the relevant software packages Uploading documents on Share Point General Support General office duties Faxing, scanning, copying Ordering office supplies Attending meetings, functions and events Organising diaries Handling of guests and stakeholders Liaise with Internal and External Stakeholders Communicate effectively with internal and external stakeholders Provide information and feedback as required Timeous resolution of queries Create favourable relations with all stakeholders

Job Details Retail & Business Banking Job Purpose To sell Commercial Property Finance's products and develop and maintain professional relationships with customers and potential customers in the commercial property industry. To proactively source and acquire new business, structuring of the resultant transactions and management of the transaction origination process. To ensure effective sales execution in order to achieve sales and service targets. To provide specialist input and advice into Business Banking's product experts in respect of the commercial properties being funded for both the bank's credit risk as well as bank's customers. Key Responsibilities/Accountabilities Sales acquisition (owner and dealer investors) Sources new business by identifying opportunities within the existing SBSA customer base as well as sourcing new leads from the Account Executives, Brokers, audit firms and legal practices. Achieves agreed budgets for new business and revenue, by exploring new business opportunities from the existing client base and by sourcing new business externally by exploring new customer opportunities. Actively follows up on all leads, reacting promptly to requests for service and identifying customers' needs promptly to proactively market appropriate solutions. Proactively self-sources new-to-bank Commercial Property Finance business opportunities in the market place by developing the necessary lead generation networks. Proactively grows and maintains a pipeline of prospective Commercial Property Finance customers. Achieves new business targets agreed upon through the sourcing of new business. Sales execution (owner and dealer investors) Monitors individual sales against targets by tracking all recorded sales and activity schedules. Acts as the point of contact for any Commercial Property Finance referrals or queries from the branch or business banking suites. Ensures there is appropriate Commercial Property Finance product awareness to the relevant regions and business banking suites. Ensures timeous payout of the loan by the transactional management unit in the Operations Shared Services (OSS) area. Negotiates and ensures deals are accepted by presenting logical, appropriate and convincing arguments that take into account the needs of all parties (e.g., banks and potential customers). Identifies cross-sell opportunities for the customers and liaises with appropriate areas with regards to the cross-sell opportunities. Shares the lessons learnt and best practices with the greater Specialised Lending sales team. Proactively manages regular customer interaction/visits to maintain relationships and pursue and grow business opportunities. Customer retention management Maintains regular contact with customers and has an in-depth knowledge of the customer's businesses, the financial performance and the industry outlook including competitors in order to provide a value-added service to the customers. Develops and maintains sound relationships with customers appropriately balancing technical input and sales skill to address customer's needs. Provides specialist inputs regarding the property market by interpreting competitor information received from PBB Measurement and MIS in order to generate new business. Maintains a visible presence in the market with the network of key players, and other bank stakeholders (e.g., Credit, Legal, etc.) by attending networking functions and contacting brokers and customers. Ensures effective sales query resolution and provides timely feedback to the customers. Interacts frequently and closely with all customers to analyse and establish ongoing needs in order to better understand their financial requirements. Visits and contacts customers on a regular basis in order to ensure visibility and customer retention with aim of increasing usage and balance growth. Business Unit tactical plan attached to be followed. Proactively networks with key customers and industry players to generate leads and create brand awareness. Customer service Provides excellent customer service during the sales execution in order to retain customers and ensure referral business. Complete all compliance training within laid down timelines Customer Relationship Management Ensures that all new service requests (queries and complaints) are logged correctly. Ensures cross selling opportunities are identified. Identifies and actions opportunities for cross sell. Ensures accurate capture, updates or amendments of customer information and history notes. Specialist input Structures transactions appropriately by balancing risk and reward and manages the credit application process in a timely and efficient manner. Prepares the motivation in order to negotiate pricing and/or loan structure with product in Business Banking to meet the required financing arrangements of the customers. Performs desk top valuations of the properties utilising and analysing information sourced from the market and property professionals. Interprets the information (e.g., market, property, customer, etc.) to establish the correct level of lending for the bank outlining both the strengths and weaknesses of a particular transaction. Manages the transaction (property loan) by obtaining sign-off from business (e.g., Business Banking Centre Head, Product head, etc.) and Credit. Maintains the management of information on new business in the process of being approved, accepted and paid out in order to understand the current status of all deals. Inspects properties and documents comments on suitability of properties for security and prepares the application papers to be handed over to Credit. Appropriately balances technical input and sales skill to address customer requirements and needs. Establishes credibility for the bank by the skilful application of specialist knowledge to deal with diverse customer requirements and needs. Stakeholder engagement Ensures effective leveraging of business banking relationships across the provinces to deliver the Commercial Property Finance sales. Ensures relationships are maintained with the local market teams in order to be the first point of contact regarding the Commercial Property Finance sales. Risk and compliance Completes disclosure to the customers in terms of accreditation and pricing. Ensures proper record-keeping in terms of the Financial Advisory and Intermediary Services (FAIS) Act as well as the Financial Intelligence Centre Act (FICA) requirements. Ensures adherence to regulatory and legislative risk and compliance requirements. Accurately and efficiently collates signed customer mandates and documentation requirements for new Commercial Property Finance business facilities. Budget management Ensures that the travel, communication and entertainment budget are within the agreed limits. Responsible for the achievement of the individual Commercial Property Finance sales and service targets. Preferred Qualification and Experience Three year property related degree. Must complete one of the Qualifications listed on the FSB recognised list within the allocated time. Must complete the RE 5 examination within the allocated time. Driver's licence Formal property related in house training courses. Your role has been classified as a FAIS Representative role Knowledge/Technical Skills/Expertise Achievement of sales targets of owner and investor deals (actual revenue and payouts). Achievement of customer service targets Compliance to risk and legislative requirements Proficient at packaging financial solutions that meet the needs of the customer and the effective maintenance of profitability and return on equity for the bank within business risk parameters Effective timeous (monthly) management of deal pipeline (opportunities opened, won or lost) Positive stakeholder feedback Number of queries and complaints logged effectively and correctly. Number of leads submitted resulting in sales conversion. Number of cross selling opportunities identified resulting in sales conversion. Effective change management and adoption of projects and initiatives. Achievement of all migration targets Number of queries and complaints logged effectively and correctly. Effective utilisation of Customer 1st

Introduction To take responsibility for carrying out the day to day maintenance jobs (either planned or preventative) and to respond to emergency maintenance situations on all equipment, facilities or buildings. In addition, the incumbent will assist the Maintenance Technician or specialist Artisan with various maintenance requirements for the hospital. Specification Repair and Maintain Autoclaves machines. Experience in HVAC and air-conditioning systems/equipment. Ability to carry out basic electrical and plumbing fault finding. Walks through the business units' areas to ensure facilities are in excellent operational order. General maintenance work on facilities, including but not limited to: Replacing light bulbs, touching up painting, repairing workstation furniture and other ad-hoc work tasks. Nursing call system to be repaired and maintain. Be accessible and available in order to provide a 24hour standby service when required/scheduled to do so. Technical Aptitude. Requirements Technical related certificate. Grade 12 or equivalent level of education essential. Code 8 Driver's licence. 5 years' maintenance/technical experience within a hospital environment. Computer literac

Job Details Retail & Business Banking Job Purpose To proactively promote a relationship based offering through a primary point of contact, which meets the client's expectations by providing them with personalised financial solutions in line with the Customer Value Proposition. To support the Private Banker in providing a relationship based offering to the Sub-Segment, which meets customer expectations both on a personal and business level by ensuring that personalised service levels are maintained and cross-sell opportunities are maximized, while ensuring strict compliance with laid-down risk management controls and credit procedures. Key Responsibilities/Accountabilities New Accounts (Current, Savings, Investments and Loans) Ensures that all required documentation has been provided with the account opening applications received from the Private Banker for new accounts to be opened, and that the forms have been fully completed. Requests full general reports, in need. Prepares account holder records and new mandates for signature, in need. Opens or upgrades account/s on Branch Delivery System (BDS). Ensures that accounts reflect the correct market segment, customer representative, portfolio number and importance level Separates KYC documents and Accountholder Records and prepare for onward forwarding to be imaged. Updates account notepad with comprehensive notes, and capture override of credit score declines on authority of credit module, where applicable. Arranges for transfer of customer debit orders, if required. Attends to linking and de-linking of accounts to cards. Loads Electronic Account Payment limit on card. Adds customer details to the birthday list and client list. Prepares mandate files and file in annexure file cabinet. Prepares welcome packs for Private Bankers Amendments to accounts Capture amendments to accounts as per customer instructions. Prepare fresh mandates, when necessary & file new mandates in customer annexure file. Update account notepad with comprehensive notes regarding amendments. Attend to electronic account payments limit increases. Closing of accounts Refer any requests to close a client's primary account or any investment accounts to the Private Banker, whose authority must be obtained before the instruction is carried out. Attend to the closing of secondary accounts when these are no longer operational and not required. Transactions on behalf of customers Ensure that an up-to-date original indemnity is held for the customer before accepting instructions via facsimile, e-mail or telephone. Attend to requests for inter-account transfers and electronic inter-bank payments and ensure proper account notes are made, when applicable. Issue visa letters when requested by customers. Order replacement MasterCards and AutoBank cards when requested by customers. Attend to the clearing and releasing of funds for customers. Authorise encashments at away branches. Give notice on notice deposits when requested by customers. Ensure that transfers to money market accounts are done correctly and check to confirm that the transaction has been done as instructed. Attend to & follow up on any requests from customers & log on GIJIMA Customer problem resolution Resolve all customer queries, whether walk-in, telephone, e-mail or fax, with regard to: Account information; ATM and MasterCard transactions; Audit certificates and certificates of balance; Bank charges; Copies of cheques, deposits and copy statements via Gijima; Debit orders and electronic account payments; Foreign exchange transactions; Fund managers Information relating to transactions on accounts Interest queries whether on debit or credit balances; Investment disposal instructions; Inward and outward correspondence, including returned mail; Lost remittances; Offshore Accounts / Transactions; Reversal of charges; Vehicle and Asset Finance (VAF) and Home Loans; Stop orders; Stop payments; and Unpaid cheques. Load Queries on Gijima (over 3 minute resolution) and monitor to ensure that they are resolved within laid-down turn-around times and that root causes of recurring problems are identified and addressed promptly. Home loan accounts Capture home loan applications and keep copies of documents. Advise customer continuously of status of application until approval and registration and make appropriate notes on BDS. Process AccessBond applications and ensure that the account is linked and accessible via the ATM. Apply for rate concessions and ensure rates are loaded correctly. Attend to requests to amend home loan debit orders. Credit Obtain credit bureau clearance for all new and review credit applications. Assess financial statements. Attend to requirements and capture credit applications for all credit facilities (new facilities as well as the review of facilities), including Guarantees by Bank and Property Guarantees, and the application for collateral documents, where required. Issue Banker's Acceptances on approval from credit once rates have been established with Treasury Division and update Banker's Acceptances Register. Apply for increases of MasterCard/Dinersclub Card limits. Action items for the portfolio on EDAS and ensure comprehensive notes are made when contesting a decision. Respond to all correspondence/queries raised by Credit Direct and the Credit Centre. Responsive sales and marketing Identify cross-selling opportunities and support migration initiatives. Communicate with customers in such a manner as to take advantage of the opportunity to market/cross-sell existing products and promote new business. Pass leads for sales opportunities on to the Private Banker. Advise the Private Banker whenever a bank report is requested from another financial institution, with a view to bringing business over to the agent bank resulting in a potential loss of business / client from portfolio Reports Action the following reports according to laid-down instructions: Report 0051 (Marketing Credit balance list); Report 0099 (Assessed overdraft interest exceptions); Report 0100 (Group accounts assessed overdraft interest exceptions); Report 1007 (Current account interest exceptions); Report 2051 (Important Transaction Journal); Report 2082 (Current account pricing audit); Report 2084 (Current account pricing daily action); Report 2099 (Account business audit report); Report 7850 (Current accounts - Daily listing of accounts) Report 8665 (Cash deposit fee - Specials) and Report 10455 (Report of profile balance information) Preferred Qualification and Experience Matric. Good knowledge of the sub-segment Value Proposition and strategy. Good knowledge of priority banking products and investment options, including the documentation requirements underpinning them. Good knowledge of existing customer portfolios. Knowledge of branch and OSC processes. Knowledge of credit behavioural and application scoring principles and systems. Knowledge of risk management principles and practices. Basic knowledge of competitor products/services relevant to the priority market. Knowledge of the Code of Banking Practice. Computer literate (MS Office). Attendance of applicable SBSA training courses, e.g product knowledge, sales skills. Knowledge of the Financial Advisory and Intermediary Services Act. Qualifications and experience as determined by the “Fit and Proper Requirements” of the Financial Advisory and Intermediary Services Act meeting the NQF6 level. RE5 Exam completed AFM would be an advantage. Knowledge/Technical Skills/Expertise At least 3 years Personal & Business Banking experience in the Service and Support areas People management experience.

Overview Are you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager. Purpose and Objectives Job Purpose: To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand. Job Objectives: To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks' way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC). To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards. To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required. To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs. To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR. To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets. To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs. To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values. To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams. To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value. Requirements Education and Experience Requirements: Essential: Registered Pharmacist with SAPC Essential: Minimum 2 years' experience post community service year Essential: Minimum 1 year People Management experience Essential: Registration with SAPC as the Responsible Pharmacist Desirable: Retail Pharmacy experience Desirable: Unisolve experience Job Knowledge and Skills Required: SAPC and relevant legal knowledge Ethical working practice and compliance Knowledge of stock, cost, risk and compliance management procedures Knowledge of patient care, professional counselling Knowledge of customer service excellence Knowledge of labour legislation and IR practices Sound understanding and application of financial management principles Knowledge of competency based interviewing Sound managerial, tutorship and coaching skills Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Interpersonal skills (Customer service orientation and effective patient care) Computer literacy Strong financial acumen Essential Competencies Leading and Supervising Delivering Results and Meeting Customer Expectations Planning and Organising Relating and networking Following instructions and Procedures Coping with Pressures and Setbacks Entrepreneurial and Commercial Thinking Working with people Adhering to Principles and Values Kindly note only applicants who meet the minimum requirements will be contacted.​ We are committed to the principles of Employment Equity.

Overview Are you passionate about health and wellness products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our healthcare, nutrition, supplement and vitamin products with our customers? We have an exciting opportunity in a Clicks' store for a Wellness Assistant who will report to the Store Manager. Purpose and Objectives Job Purpose: To deliver service excellence through the provision of professional and knowledgeable advice on healthcare, nutrition, supplement and vitamin products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales. Job Objectives: To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs. To drive and maximise sales of the department through by proactively driving promotions, cross-selling and up-selling in order to ensure that monthly targets are consistently met. To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales. To maintain updated knowledge on all related products, ranges, promotions and events in order to provide the correct information to customers at all times. To efficiently execute all operational activities within the department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration. To ensure all in-store visual merchandising, in-store presentation and promotional standards within the department are consistently met. To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service. To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets. To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values. Requirements Qualifications and Experience: Essential: Grade 12 Mathematics with a pass rate of 50% or higher OR Math Literacy with a pass rate of 60% or higher English as first or second language with a pass rate of 50% or higher Life Science or Physical Science with a pass Skills, Abilities and Job Related Knowledge: Understanding and application of selling principles Retail/FMCG background and understanding of merchandising and promotions principles Understanding of stock management procedures Knowledge of customer service excellence Results and target driven Strong customer orientation Good communication skills Interpersonal skills Engaging and confident Knowledge of and passion for healthcare, nutrition, supplement and vitamin products Competencies: Persuading and influencing Relating and Networking Delivering Results and Meeting Customer Expectations Following instructions and procedures Working with people Planning and organising Commercial Thinking Coping with Pressures and Setbacks Kindly note only applicants who meet the minimum requirements will be contacted.​ We are committed to the principles of Employment Equity.

Introduction Barko Financial Services is seeking to recruit a competent, dynamic, enthusiastic and self-motivated candidate for a position as a Loan Consultant / Cash Teller, sharing our BFS vision, mission and values. Also to deliver excellent client service that will exceed our customer's expectations. The suitable candidate is required to deliver quality service to our clients within the branch by: assisting clients with general queries, issuing loans, general administrative duties. Requirements Preference will be given to candidates with: * Face to face client service experience within a retail / client service Industry * Experience with "Delfin" program * National Senior Certificate (Grade 12) * Excellent people skills & a passion for client service * Motivated, Honest, Reliable, Trustworthy & Good Team Player * Maths / Accounting / Economics * Computer Literate * Clear credit record * Clear criminal record * English Literate * Willing to work extended working hours and weekends * Access to transport (personal / public) * Flexible and mobile across regions is an advantage * Must provide references * Ability to Plan & Solve Problems * Living near the above mentioned location/s All applications close on: 1 March 2020 Please note: All communication will be done via e-mail only If you have not been contacted within 2 weeks after the closing date, please see your application as unsuccessful

Introduction "Tharisa plc (Tharisa) is a European headquartered integrated resource group. We are uniquely positioned incorporating mining, processing, beneficiation, marketing, sales and logistics." Tharisa Minerals Mine is situated near the town of Marikana in the North West Province, and is seeking to appoint qualified candidates to the following positions: Specification Fixed Term Contract: 2 years, 7months Job Level: D2 Internal /External Purpose of Role The role is responsible for ensuring that the plant processes operate safely and efficiently in order to produce the quality and quantity of products planned. Manage production staff to ensure stable and efficient operation of the processing plant. Requirements Role Context Adherence to the production plan, Coordinates services to the plant section, Execution of process maintenance plans, Process control within defined recipe, Superior problem solving skills, Minor projects within project guidelines. Core work outputs: Primary focus is on effective operation of the plant to optimize efficiencies and recoveries and maintain quality of produced products, Effective operation of the plant process to agreed process parameters to achieve daily and monthly targets, Creating high performing teams and conducive employee relations climate in the plant, Administration of necessary systems, Monitor and control Plant budget, People Management, Comply to company franchise rules, policies and procedures and have a high moral standards, Labour management.

Introduction The Aurum Institute is offering a great opportunity to suitably qualified and experienced staff to contribute towards our mission to improve the health of people and communities through innovation in Global Health Research and Systems. We are focused on research, support and implementing integrated approaches to managing TB and HIV. Specification The Clinical Nurse Advisor is responsible for providing clinical advice and tactical direction to the HOD of Training. The position will assist the HOD of Training in developing, managing and implementing various knowledge and skill acquisition strategies for the nurses of health care providers within the field of HIV and TB management. Technical Work Responsibilities Provide clinical guidance and tactical direction to HOD of Training on HIV and TB clinical care Assist with curricula development and resource material within the field of HIV and TB management Offer advice on clinical problems Assist with the implementation and adaption of training strategies for health care providers, specifically, nurses and nursing practitioners Apply appropriate adult teaching methodologies Develop quality improvement plans Perform clinical audits Contribute to development of operational plans Liaise with internal and external customers/stakeholders Clinical Guidance / Advisory Support the HOD of Training: Provide clinical guidance on HIV and TB clinical care to HOD Training Provide clinical guidance on HIV and TB clinical care to Aurum-supported facilities and community programmes Assist with developing, managing and implementing various training and mentoring strategies Mentor other nurses on clinical procedures and protocols relating to HIV and TB care, in accordance with the national mentoring framework Conduct knowledge and skills analysis and transfer Assist with conceptualising and coordinating the development of various resource materials Perform clinical audits to ensure adherence to guidelines and best practice Document lessons learnt and develop quality improvement plans Work with the Aurum and public sector management teams to ensure health systems are in place to support good clinical care Adapt training and mentoring skills to different models of health systems Keep up to date with developments in the field Developing and delivering progress reports, proposals, requirements, documentation and presentations Requirements Education Bachelor's degree from four-year college or university Registration with South African Nursing Council (SANC) NIMART, IMCI, QI, PMTCT, and PULSA - PLUS /PC 101 trained Diploma in HIV Management and TB treatment and care Intermediate computer skills, including electronic mail, routine database activity, word processing, spreadsheet, PowerPoint Certificate in Project Management Diploma in Clinical assessment, diagnosis and treatment Experience At least 1 year experience as a nurse mentor Minimum of two years' experience and/or training: or equivalent combination of education and experience A proven ability to be creative in knowledge transfer methodologies to peers and other cadre of heath care workers Experience in QI methodology advantageous Extensive experience in HIV / AIDS treatment and care Extensive experience in TB treatment and care Training resource Development

Job Details Standard Bank is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position. We place huge value on the talent of our people to drive our continued success, and to support our plans for growth. We now need a talented and resourceful individual to help us fulfil our business objectives and build customer loyalty. Job Purpose To provide a proactive business banking sales and service management function that will retain and grow a portfolio of small enterprise customers by identifying and implementing value adding and specialised business banking financial product solutions from a range of standard and/or customised offerings. Key Responsibilities/Accountabilities Customer Led Acquisition: Explains, promotes, sells and/or customises a range of appropriate Standard Bank of South Africa (SBSA) product offerings/financial solutions that meet the financial needs of small enterprise customers. Acquires new risk groups and opens new business accounts on a face-to face basis. Cross-sells additional value adding products and services to existing customers to assist them in growing their businesses Identifies and refers sales leads to Business stakeholders e.g. Vehicle and Asset Finance; Electronic Banking; SBFC; SBIB etc. Analyses existing customer data to identify expansion and/or additional business opportunities utilising available MIS and contact management strategy. Ensure effective and appropriate pricing across all products. Customer Experience: Ensures consistent execution of CVP by utilising customer needs analysis, product holding report and entrepreneur engagement template. Provides central information/ query service point for the portfolio. Performs a liaison role between customers and back - office service fulfilment and credit functions. Adheres to the customer contact strategy in line with Customer Value Proposition (CVP). Accurately and efficiently processes customer mandates/documentation requirements for banking facilities. Ensure effective customer migration to Direct Channels. Identifies opportunities to migrate top-end relationships to Business/Mid-Corporate segment. Captures all customer interactions within 24 hours on Customer Contact Management system (e3). Ensures effective use of Customer1st lead generation system as a lead, query and complaint management tool. Ensures that all new service requests (queries and complaints) are logged correctly, as either a “first contact resolution” or “non-first contact resolution” as appropriate. Ensures that all leads are logged correctly in the presence of the customer and ensures cross selling opportunities are identified. Identifies and actions opportunities for cross- and up-sell. Identifies migration opportunities and sells products/services reactively. Ensures that service requests in personal work list are actioned within agreed timelines. Ensures accurate capture, updates or amendments of customer information and history notes. Lending support and risk management: Plans and implements annual credit reviews for the portfolio. Explains credit loan facility options and qualifying criteria to customers. Supports customers in the completion of credit application information requirements e.g. balance sheets, financial statements and management accounts. Motivates and processes non-scored and scored credit applications. Notifies customers regarding the approval/decline of credit loan facilities. Monitors daily referrals to ensure that customer facilities are managed within the parameters set by Credit. Exercise discretion regarding account conduct based on a close knowledge and understanding of customer activities. Applies risk based pricing models and manage concessions appropriately. Ensures that all Business Banking reports are actioned as stipulated by Group Reference Guide (GRG). Economic Profit: Responsible for the achievement of financial budgets through optimal growth of balances, margin management and revenue streams. Achieves financial budgets in line with Regionals dynamics. Effectively manages pricing concessions and revenue collection. Forges business partnerships with Business Banking stakeholders in the province to leverage the interplay between Personal Segments and Business Banking for optimal growth and retention. Forges business partnerships with Credit and other internal and external stakeholders for optimal segment growth and retention. Change and adoption management: Accepts and implements strategic change initiatives in the Province. Translates strategic change initiatives into day-to-day operational action plans and tactics for roll out in the SE segments in conjunction with the Senior Manager: SE. Conducts communication sessions to convey the business case for change (using a variety of communication methods). Drives successful adoption of all projects implemented through the Senior Manager, SE and Manager, Provincial Change and Leadership. Identifies change agents and champions and guides/motivates them to take ownership of the change. Facilitates role and workflow clarification to reduce duplication, unnecessary complexity and role/process ambiguity. Acts as a role model by taking action, making decisions and shaping provincial SE priorities to reflect strategic changes and priorities. Legislative compliance: Supports the implementation of the Financial Intelligence Centre Act (FICA) to ensure adherence to record keeping requirements Ensures compliance to all applicable legislative requirements such as National Credit Act, Companies Act, Consumer Protection Act, etc. Ensures the adherence to all internal risk related policies and guidelines. Ensures adherence to enhanced due diligence (EDD) process. People Management: Responsible for inspiring, motivating, leading and managing the team. Responsible for the recruitment, development and retention of relevant skills in order to meet the business needs. Ensures the effective selection of staff by matching the skills and competencies to the requirements of the job. Ensures skills assessments and competency-based training takes place as and when required. Ensure 100% compliance training to be completed by all staff, within SE. Builds organisational capabilities through evaluating likely future requirements and ensuring that individuals are provided with the best possible development opportunities in line with these. Creates an environment in which learning and development are emphasised and valued. Takes personal responsibility for coaching and mentoring others. Effectively delegates authority and responsibility, in line with business objectives, to ensure the empowerment, motivation and effectiveness of all direct and indirect reports. Promotes a culture where the values of the Bank are seen to be ‘alive' Ensures the implementation of the leadership promise and employee engagement programme. Encourages team members to express their views, resolves issues raised by the team, escalates issues if required, and provides feedback to teams on an ongoing basis. Develops and maintains an open communication channel with direct reports and supports staff to foster greater co-operation and teamwork. Monitors and manages the performance and development of staff within the area. This includes regular one-on-one feedback sessions, conducting mid-year and final performance appraisals, as well as the moderation and relative distribution of all appraisals for the team. Drives the Talent Review Sessions and succession planning, in conjunction with Human Resources (for SBG11 - SBG13 only). Fosters the transformation of the workplace and supports business in the achievement of the undertakings in the transformation scorecard, with specific attention to attaining the Department of Trade and Industry (DTI) targets for Standard Bank by 2016. Ensures staff are appropriately and consistently rewarded and recognised for their achievements and outputs. Ensures that disciplinary action and grievances are addressed and aligned to the Standard Bank policies and procedures. Applies risk based pricing models and manage concessions appropriately. Ensures that all Business Banking reports are actioned as stipulated by Group Reference Guide (GRG). Preferred Qualification and Experience Matric FSB recognised degree RE5 Knowledge/Technical Skills/Expertise Experience in Business Banking Experience as a Business Banker/managing a portfolio in the small business environment is preferable. This experience provides an understanding of how businesses operate, as well as understanding the business risks, industry risks and financial requirements pertaining to the Small Enterprises market and/or; Previous experience as an Account Analyst responsible for servicing business customers and preparing credit applications.

Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng, and Western Cape provinces. Specification Performing general tasks like cleaning of premises and terrain. Loading and unloading of stock. Assisting customers. Stock control according to stock sheets. Requirements Grade 12. Previous experience will be advantageous. Skills: Good language skills - should be able to speak, read and write Afrikaans and English. • Excellent customer service.

Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng, and Western Cape provinces. Specification Updating of inventory lists to ensure that there is sufficient stock. Application of risk and loss control strategies to minimise the loss of stock. Optimisation of sales of products such as fertilizer, seed and animal feeds. Outstanding customer service. Requirements Grade 12. 3 - 5 years' experience in inventory control. Valid driver's license. Computer literate (MS Office & Syspro). Good language skills − should be able to speak, read and write in Afrikaans & English.

Introduction The Aurum Institute is offering a great opportunity to suitably qualified and experienced staff to contribute towards our mission to improve the health of people and communities through innovation in Global Health Research and Systems. We are focused on research, support and implementing integrated approaches to managing TB and HIV. Specification Education Bachelor's degree in the Social or Health Sciences Advantageous A Diploma in Public Health/Business Management/HR Management/Project Management Masters in one of the above Experience At least 3 years' experience in a Healthcare field related to the Medical and Health Sciences or Allied Sciences appropriate to the work in this position At least 5 years' staff management experience Experience in managing a Health Care Facility Requirements SA Citizen SA Citizen or valid work permit to work in South Africa Advanced computer skills Driver's licence Own car Minimal overnight travel (up to 10%) by land if required Willing to work overtime Requirements 3.1.Work Description The Area Manager is responsible for overseeing all Logistics and Staff at an Aurum Site in support of the Projects being conducted at the Site; and is specifically responsible for training and mentoring Department of Health Clinic (Facility) Managers to develop Health Service Management (HSM) skills. 3.2.Technical Work Responsibilities Implement the Company Development Strategies to ensure long-term success Set standards and objectives for different Sites and Departments Optimise and oversee daily operations to ensure efficiency Lead a team of Office Managers, Office Coordinators and/or Office/Site Administrators towards effective collaboration and attainment of Goals Undertake sound Financial Management to stay within Budget, Financial Reporting and conduct Expenditure Reviews Ensure compliance with Company policies and Operational Guidelines Deal with problems by providing creative and practical solutions Evaluate performance using Key Metrics and address issues to improve it Report to Senior Executives on progress and issues Driving Team performance

Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng, and Western Cape provinces. Specification Receiving and pricing of stock. Packing of stock on shelves. Printing of shelve stickers and price tags. Handling of claims. Maintaining of the expiry date register. Requirements Grade 12. Computer literate (Syspro experience will be advantageous). Excellent customer relations. 1 - 2 experience in general office administration. Knowledge of farm requisites and inventory management. Skills: Excellent customer service. Detail orientated. • Conflict handling.

Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng, and Western Cape provinces. Specification Perform general tasks like cleaning of premises and terrain. Loading and unloading of grain. Ensure the tidiness of the terrain. Requirements Grade 12. Previous relevant experience will be advantageous. Skills: Good language skills - should be able to speak, read and write Afrikaans and English. Reliability. • Excellent customer service.

Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng, and Western Cape provinces. Specification Stock control according to stock sheets. Inventory management in terms of "last in - first out" (LIFO). Keep the shelves neat and clean. Requirements Grade 12. 1- year experience in a retail environment. Good language skills - should be able to speak, read and write Afrikaans and English. Skills: Detail orientated. Numerical skills. • Accuracy.

Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng, and Western Cape provinces. Specification Stock control according to stock sheets. Inventory management in terms of "last in - first out" (LIFO). Keep the shelves neat and clean. Requirements Grade 12. 1- year experience in a retail environment. Good language skills - should be able to speak, read and write Afrikaans and English. Skills: Detail orientated. Numerical skills. • Accuracy.

Job Details Retail & Business Banking Job Purpose The Account Analyst is primarily responsible for building and maintaining relationships with customers through supporting the Account Executive / Business Manager to provide efficient service and to fulfil a sales function. The Account Analyst is expected to actively seek opportunities to sell and cross sell, which means that they need to prioritise the needs and financial wellbeing of their customers. Key Responsibilities/Accountabilities The purpose of the Account Analyst role is to partner with the Account Executive / Business Manager to proactively identify prospects in order to reach sales and service targets within the portfolio. The role includes administrative duties, credit management, and ensuring that compliance regulations are met in terms of lending. The role is complex and involves a wide customer base, therefore there are multiple processes that need to be monitored, maintained and initiated by the Account Analyst. The Account Analyst works closely with the Account Executive / Business Manager, however, they are required to work independently and to run the day-to-day operations independently if required. The Account Analyst role is based in all regions, in branches which have Business Banking Suites and Entrepreneur Portfolios. These are full time positions. During busy periods the Account Analyst may be required to work for extended hours and over weekends. Preferred Qualification and Experience Non-negotiable requirements: Business-related qualification that is recognised by the FSB Branch Bank experience Retail and credit experience Beneficial qualifications and experience: Experience as an account analyst / business banker Relevant training as per business banking curriculum Knowledge/Technical Skills/Expertise FAIS compliant (RE 5 certification) Computer literate - in addition must be familiar with the Bank systems

Introduction The Aurum Institute is offering a great opportunity to suitably qualified and experienced staff to contribute towards our mission to improve the health of people and communities through innovation in Health Research and Systems. The following positions have become available in the Public Health Division and you are welcome to apply should you meet the requirements of the post. Specification Work Description The Area Manager is responsible for overseeing all Logistics and Staff at an Aurum Site in support of the Projects being conducted at the Site; and is specifically responsible for training and mentoring Department of Health Clinic (Facility) Managers to develop Health Service Management (HSM) skills. Technical Work Responsibilities Implement the Company Development Strategies to ensure long-term success Set standards and objectives for different Sites and Departments Optimise and oversee daily operations to ensure efficiency Lead a team of Office Managers, Office Coordinators and/or Office/Site Administrators towards effective collaboration and attainment of Goals Undertake sound Financial Management to stay within Budget, Financial Reporting and conduct Expenditure Reviews Ensure compliance with Company policies and Operational Guidelines Deal with problems by providing creative and practical solutions Evaluate performance using Key Metrics and address issues to improve it Report to Senior Executives on progress and issues Driving Team performance Requirements Education Bachelor's degree in the Social or Health Sciences Advantageous A Diploma in Public Health/Business Management/HR Management/Project Management Masters in one of the above Experience At least 3 years' experience in a Healthcare field related to the Medical and Health Sciences or Allied Sciences appropriate to the work in this position At least 5 years' staff management experience Experience in managing a Health Care Facility Requirements SA Citizen SA Citizen or valid work permit to work in South Africa Advanced computer skills Driver's licence Own car Minimal overnight travel (up to 10%) by land if required Willing to work overtime

Introduction The Aurum Institute is offering a great opportunity to suitably qualified and experienced staff to contribute towards our mission to improve the health of people and communities through innovation in Health Research and Systems. The following positions have become available in the Health Systems Division and you are welcome to apply should you meet the requirements of the post. Specification Work Description The office administrator is responsible for the smooth running of the day-to-day administrative duties and personnel support at the organisation. Technical Work Responsibilities Liaise with external and internal stakeholders Implementation of administration systems Office management General office support Finance support Requirements Education Grade 12 or Equivalent Business Administration Certificate or similar Experience Two years' experience in an administrative role Requirements Confidentiality

Introduction Tharisa plc (Tharisa) is a European headquartered, integrated resource group. We are uniquely positioned incorporating mining, processing, beneficiation, marketing, sales and logistics." Tharisa Minerals Mine is situated near the town of Marikana in the North West Province, and is seeking to appoint a qualified candidate to the following position based at the mine: Specification Job Level: E2 Internal /External Purpose of Role The Automation Manager is responsible for ensuring legal compliance, provides ownership of support for site automation and data collection systems. Collaborating with operations, engineering, IT, and maintenance functions will be critical to effectively supporting these site systems. This position requires direct technical support of automation systems and projects. The goal is to ensure automation systems and teams are effective and functioning within the limits of budget, time and specifications of the company. Role Context Continuous improvement of asset care management; Legal inspections and close out of the action plans; Provide Governance and Technical Stewardship; Provide technical mentoring and coaching for the automation staff; Manage the commissioning and qualification process for automation systems as well as develop and ensure compliance with established local quality standards; Develop, maintain, and implement the process automation functional agenda for the mine; Ensure function is aligned and driven to meet engineering goals, in partnership with operations leadership to deliver operational results; Function as system owner for exclusive process automation systems not assigned to other engineering or operations functions; Own and manage site procedures and technical standards for the automation function; Resolve relatively complex problems independently; Provide management support for automation contractor personnel. Core work outputs: Ensure legal compliance as per Mine Health and Safety Act 29 of 1996 Ensure optimum availabilities of plant equipment; Continuous improvement of all automation systems and projects functionalities and safety; Ensure training and development of the subordinates. Requirements Minimum Requirements: Degree / Diploma or NQF level 7 Industry related Qualification in Electronic Engineering or Instrumentation; Trade Certificate in Measurement, Control & Instrumentation; Minimum 10 years' experience in plant and mining environment; Demonstrated successful Tier 3 project execution, Programmable Logic Control systems (SIEMENS, Omrom, etc.); Minimum of 10 years in automation design and implementation experience; Proficiency in programming process automation systems including common PLC and SCADA platforms; Experience with SCADAPack PLC's and Ignition a plus; Experience on Asset Care Principles; Solid understanding of computer programming and software development.

Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng, and Western Cape provinces. Specification Compiling, analysing and interpreting financial results. Confirming the completeness and accuracy of income and expenses. Reconciliations. Cost allocations. Preparing budget forecasts and variances. Preparing VAT returns. Requirements Relevant B.Com. degree. Completed 3-year articles (SAICA or SAIPA). 3 years' experience as an Accountant. 2 years' experience in the grain industry will be advantageous. Good language skills (Afrikaans & English). Detail-oriented & good analytical skills. Advanced MS Excel skills (knowledge of Syspro will be advantageous). Must be willing to work overtime from time to time.

Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng, and Western Cape provinces. Specification Assisting with the daily financial management of the grain division. Reviewing and preparing of various financial/accounting documents and reports. Managing the cash-flow of the department. Assisting with the compilation of budgets. Reporting on a monthly and yearly basis. Requirements • Relevant B.Com. degree. Completed 3-year Articles (SAICA or SAIPA). 3-5 years' experience as an Accountant. 2 Years' experience in the grain industry will be advantageous. Advanced MS Excel skills (knowledge of Syspro will be advantageous). Deadline orientated. Ability to work under pressure. Ability to function independently. • Must be willing to work overtime from time to time.

Job Details Retail & Business Banking Job Purpose To develop strong business relationships with the Franchisors through proactive and value adding contact to deeply understand the Franchisors business models, their current and future business needs, as well as their long term strategies. To participate in the development of the Franchising business strategy and drive the implementation thereof to increase market penetration and market share while keeping a focus on profitably and risk management within the allocated portfolio sectors of focus. To ensure that Franchising has appropriately defined sector value propositions that optimise customer profitability and growth through value creation, differentiated offerings, specific credit risk appetite strategies and process efficiency, resulting in an outstanding customer experience Key Responsibilities/Accountabilities KEY ACCOUNTABILITIES Develop customer centric Sector Value Propositions (SVP's) for: Key Fuel and Telecommunication Sectors Specific Brands within the Fuel and Telecommunications Sector with focus on the following strategies: Sales and Service Product Pricing Channel and relationship management Credit Support Provincial teams in understanding the sector value propositions and identifying relevant gaps for training initiatives Reviews and monitors the performance of the proposition for future enhancement and development Implementation of sector value proposition Communicate Franchising SVP to Provincial sales staff and stakeholders for execution and relevant training where required Engages with Channel and provincial stakeholders to ensure appropriate understanding and effective implementation of SVP's. Drives the segment and sector tactical and strategic initiatives. Support Provincial initiatives aimed at the retention of existing. Legal Entities and Risk Groups (customers) and the acquisition of new ones. Manages the SVP on an ongoing basis together with Channel in order to drive the achievement of the segment/sector's financial targets In conjunction with the Balance Sheet Optimisation and Product teams determine and develop the Franchise pricing strategy. This will be for all the products within the sector/segment. Determine and develop segment/sector awareness and training detailing the target market and how to acquire and retain business. Ensure that all areas are adequately trained on the offerings in order to drive take-up. Determine and develop internal marketing strategies including but not limited to: Identifying segments and sub-segments of customers that the these solutions would be applicable to Working closely with the Business Customer Offerings MIS and Business Insights team to proactively identify opportunities and / or customer lead lists Determine and develop external marketing strategies with the marketing teams. These include: Above the line marketing Editorials/Advertorials Networking Trade shows and Expo's Ensure the expansion of portfolios through market insights and innovation. Business Development Formulate and implement a tactical business development plan in support of business growth and profitability targets. This includes: Researching and analysing the franchising market to identify strengths, weaknesses, opportunities and threats. Plans accordingly to optimise market potential and strengths Identifying business opportunities and gaps in the market participating in pricing policy decision-making, this requires an in depth understanding of capital, funding as well as the overall Customer Offerings pricing strategy. researching and evaluating competitor tactics Formulate sector specific credit risk appetite papers To take part in development of credit framework model and continuous improvement thereof Ensure central repository of data, which includes brand information as well as a database of Franchising clients Provide leadership expertise and guidance for sectors in franchising. Portfolio Management Ensure a close working relationship between Franchising segment/sector, Product, Credit and Channel Responsible for ensuring that the sector value proposition and accompanying products and solutions are relevant and accessible to the targeted population. Ensure that the Franchising portfolio is profitable. Responsible for ensuring that the sector portfolio receives the necessary ongoing support and endorsement across key internal stakeholders. Responsible with Channel for the achievement of Franchising key performance indicators and financial performance by driving economic profit, income statement and balance sheet objectives for the Franchising segment/sector. Identify business challenges and drive process efficiencies Understand and manage the key sector drivers that influence revenue streams and risk exposure. Relationship Building Develop and maintain relationships with leading Franchisors, and be the Franchisors main point of contact in the Bank by providing effective relationship management and efficient service Keep record of customer visits via Call Reports To act in support roles to Channel and Provincial Business Banking Heads by assisting in resolving escalations, arbitrations and service breakdowns Maintain a visible and active presence in the franchise sector: to establish professional credibility in the industry to identify new sales / business opportunities for business and personal markets, as well as Enterprise Development to promote awareness of the Standard Bank brand Complete Franchising value chain analysis to better understand the Franchisors business model linking the information to delivering the firm/cross sell opportunities, Sector Value Propositions, brand reviews and pricing proposals Build and maintain a credible internal network with key stakeholders in the Group i.e. sales / relationship management staff, Marketing, Credit, CIB (Corporate/ Business Banking), and product specialists to ensure the synergies and teamwork needed to facilitate business and personal interplay, secure new business sales opportunities and to optimise existing client relationships. Leverages this network to facilitate the achievement of business solutions. Knowledge and understanding of the Provincial Business Banking structures to effectively support the Provincial Franchising Managers Frequently source feedback on how customer experiences service levels and addresses areas of concern as a matter of priorityRisk Management Apply appropriate risk management principles and criteria for Franchisor brand reviews taking into account management, operational and financial risks. Keep abreast of external factors influencing the customer's exposure to risk Providing leadership on the sector risk appetite Marketing Support Implement the marketing and advertising strategy for the franchise sector. This includes: ensuring appropriate media representation (advertisements/ editorials) ensuring participation at trade exhibitions/ fairs/ seminars, networking events and conferences Budget process Together with the Segment and Channel teams responsible for setting annual targets on the portfolio and all marketing/stakeholder initiatives that are implemented to support such targets. Scorecard development and target setting Preferred Qualification and Experience A relevant tertiary business related qualification e.g. B.Comm Minimum 5 years experience in sales related and client facing environment with a proven track record. Sound understanding of the franchising industry and the different sectors with the industry Experience and understanding of packaging customising solutions for clients Knowledge/Technical Skills/Expertise Technical/ Industry Specific: Business economics and financial management principles and practice to formulate value adding financial management solutions. Proven sales track record in the financial services/ SME industry. Seasoned selling and interviewing skills - an experienced sales/ marketing professional. Knowledge and understanding of sales best practices in the market and how competitors fare against these benchmarks. Detailed technical knowledge of all relevant SBSA product and service offerings available to the franchise sector. Knowledge and understanding of Personal & Business Banking segment value propositions to manage conflicting interests and the macro relationships that clients have with the Group. Sound knowledge and understanding of banking systems and procedures. Knowledge of distribution channels available and how these can be leveraged to support sales tactics. Computer and banking systems literate - knows how to use the computer to access and utilise technical financial information for financial advisory/planning purposes at the customer interface. Knowledge and understanding of local competitor distribution channels, product offerings and service levels. Thorough knowledge and understanding of credit policies, principles, practices and procedures, as well as the terms and conditions of sanction to prepare loan applications. Knowledge and understanding of risk/ compliance management procedures, principles and practices. Thorough knowledge and understanding of the rules, regulations and legislation governing the franchise sector and financial services industry. Thorough knowledge and understanding of key franchise operations Communication and Relationship facilitation Clear verbal and writing ability is required for explaining and interpreting complex business information. Explains/ motivates business plans and tactics, alternative business solutions/ scenarios to sophisticated clients and key stakeholders in the franchise industry, as well as to key stakeholders in the Group in a clear, articulate and convincing way. Is good at reinforcing practices, standards and objectives and are able put things into perspective. Listening: Is attuned to all possible sources of useful information. Is able to understand and acknowledge other perspectives. Is receptive to constructive critique, feedback and ideas from customers, colleagues, staff and superiors. Is a lateral thinker - understands how relationships, product and service offerings can be enhanced, packaged, leveraged to attract and secure profitable business. Operates within the fluidity of the market, is able to adjust sales tactics in response to market forces and demands. Applies business acumen and sound common sense to the overall management of franchising function. Motivation and Leadership: Is able to represent the Bank at formal engagements, ensuring that corporate and brand image is upheld at all times. Motivates staff to achieve targets and standards of performance by providing consistent encouragement and guidance. Is fair and consistent in the way others are treated and evaluated. Is quick to encourage, recognise and reward good performance. Contextualises and clarifies objectives/intentions for all initiatives undertaken Encourages and actively seeks out change opportunities. Regards change as a challenge. Personality: Persuasive - enjoys selling, convincing with arguments, negotiates, changes the opinions of others. Controlling - takes the lead, persuasive, assertive and is prepared to put pressure on others. Socially confident - at ease with meeting people, knows what to say, is good with words and quick to establish rapport. Observant - Is in touch with change in the local environment, quick to identify potential opportunities, notices the details of situations. Critical - Is good at probing the facts, identifies disadvantages and challenges assumptions. Creative - produces imaginative solutions to problems, makes suggestions for new ways of doing things. Decisive - weighs things up quickly, is prepared to take risks. Non-traditional - challenges the status quo, explores unorthodox solutions and alternatives to situations. Affiliative - shares with and consults others, enjoys working in acollaborative context. Resilient - emotionally restrained, rarely upset by criticism. Optimistic - able to keep spirits up despite setbacks. Resourceful, finding practical ways to solve issues. Empathetic - keen to understand other people and to hear other points of view. Takes the initiative within the freedom to act. Sense of humour. Drive: Competitive - plays to win, determined to beat others. Achievement/ results orientated - needs to do well, enjoys challenges and seeks new opportunities and is strongly motivated to achieve impressive results. Change orientated - enjoys doing new things, seeks variety and novelty, accepts change. Entrepreneurial High energy level